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Empire Chrysler Jeep Dodge Ram - Service Center

West Islip, NY

4.9
380 Reviews
Call Service Center (631) 422-0123

380 Reviews of Empire Chrysler Jeep Dodge Ram - Service Center

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September 01, 2023

Very friendly and welcoming. Got me in and out quickly. Answered questions without putting pressure for extra services. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lamberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Lenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Losco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katya Valencia, James Parkin, Terrance Fallon, William Polanco
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Sep 05, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Dan, Thank you for your 5-star review! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We hope to continue serving you and your automotive needs for many years to come.

August 28, 2023

When I bought my truck I felt I was getting an honest deal with no surprises. Since then when I brought it in for service the staff has been extremely friendly and professional. I went to several dealers More

by lucky76296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Polanco
Report | Print
Aug 28, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Wow, thank you so much for this amazing review and your kind words. Our team works hard to ensure every guest has a memorable experience. Your safety and satisfaction are of the utmost importance to us and we hope to continue serving you and your automotive needs for many years to come.

August 28, 2023

Always a great experience they are very professional and very helpful. They don’t try sell you things you don’t need. More

by rarzberger1246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katya Valencia
Report | Print
Aug 30, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We appreciate your wonderful feedback! Your continuous support means a lot to us and we look forward to continue serving you and your future automotive needs. Wishing you safe travels.

August 16, 2023

Great guys. In and out always on time. I return all the time. Very helpful More

by xamanu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lamberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Lenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Losco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katya Valencia, James Parkin, Terrance Fallon, William Polanco
Report | Print
Aug 22, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your 5-star review! We appreciate your continued support and loyalty and look forward to continue serving you and your automotive needs for many years to come.

August 15, 2023

I have always had great services here and I felt like my advisor and his assistant valued my business.. More

by Andrew Tyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Losco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Polanco
Report | Print
Aug 15, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Andrew, We appreciate you taking the time to leave us this wonderful review! Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. We hope to continue serving you and your automotive needs for many years to come.

August 14, 2023

Very knowledgeable on all aspects. Spoke about early return of lease and possibly new car More

by hollowmeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Glick
Report | Print
Aug 15, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive feedback. We look forward to an opportunity to work with you again soon!

August 14, 2023

Fast courteous service with a detailed explanation of services provided. Also arrange transportation to and from the appointment. A nice touch More

by danbeckworth88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Polanco
Report | Print
Aug 15, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We appreciate you taking the time to leave our team this excellent review! It is always our goal to ensure our guests experiences are seamless as possible and we are pleased to hear that your recent visit met your satisfaction. We look forward to the opportunity to serve you again.

August 10, 2023

Accommodations was fast and service was quickly completed. Staff was nice and made process easy More

by ALIMO2145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob sabor five stars
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Aug 11, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your positive review. It is always our goal to ensure our guests experiences are seamless as possible and we are pleased that your recent process met your satisfaction. We look forward to the opportunity to serve you again.

August 04, 2023

Tim was awesome. Had a problem with my soft top, the wrangler was checked and new part ordered within 30 minutes. More

by Jon142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Aug 08, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jon, Thank you for your positive review! We are glad that Tim took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 01, 2023

Had my jeep serviced at dealership, overall experience was excellent. Mayda urena service advisor was excellent, professional and only waited one hour for completion. I also enjoyed the free cup of coffe More

by bill222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayda urena
Report | Print
Aug 03, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We appreciate you taking the time to leave Mayda this wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!

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