Empire Chrysler Jeep Dodge Ram - Service Center

The service was very good along with the work that was done to my car. done to my car. More

I had my car serviced for an oil change. Super quick. Very friendly staff and answered all my questions. Super quick. Very friendly staff and answered all my questions. More

I got an immediate appointment and my service was completed very quickly. The staff is very knowledgeable and helpful. completed very quickly. The staff is very knowledgeable and helpful. More

I have been getting my truck serviced here for the last two years and each time it's a breeze. All of the service staff are always very helpful and accommodating. Sitting in the service waiting area I witn two years and each time it's a breeze. All of the service staff are always very helpful and accommodating. Sitting in the service waiting area I witnessed multiple staff members checking in with waiting customers and updating them, etc. They really care about their efficiency and customer satisfaction. Robert Sebor was my advisor this time and helped me choose from a variety of coupons the one that would be most beneficial to me based on the service I was having performed. Nothing but great things to say, I will continue to get all of my vehicle maintenance performed here. More

Rob and everyone in The Service Department was very professional, courteous and I was very happy from start to finish. I waited at the dealership and it was clean, had a charge station for phones, and professional, courteous and I was very happy from start to finish. I waited at the dealership and it was clean, had a charge station for phones, and the people were extremely friendly. More

Great experience today. Mayda was very helpful and attentive. Answered all questions and coordinated work with her team so work can be completed. Facility was clean Mayda was very helpful and attentive. Answered all questions and coordinated work with her team so work can be completed. Facility was clean More

What a great experience dropping off and picking up my vehicles. Loved the chance to get a tide home without asking family or friends. vehicles. Loved the chance to get a tide home without asking family or friends. More

I have to say this visit had to be the most pleasant visit I have ever had at any car dealer. I called on Friday to find out about an oil change, and through an automated service they made the appointme visit I have ever had at any car dealer. I called on Friday to find out about an oil change, and through an automated service they made the appointment for the next morning at 10:30. The automated service even offered a ride back home which I denied. Saturday morning my wife and I dropped our Grand Cherokee off, to my surprise there was literally no line to wait on, we pulled into the garage and was welcomed. We took our ticket and went into the service department and was greeted by Rob, very nice guy, We explained that this was our Jeeps first service and that we leased it from out of state because of Covid 19, there were no Grand Cherokee's available locally so we searched the internet and found one that we liked in Baltimore, we wound up leasing it from them. Rob, looked up our VIN number and explained the had Jeep Wave which entitled us to 3 oil changes and also that the were 3 small recalls that needed to be done. I figured we would have to come back at another visit to have the recalls done. He was able to do the 3 recalls and the oil change right away. We left the Jeep there and I was called within 2 hours telling me that our car was ready. My wife and daughter picked it up with no issues. Very pleased with the service department. Thank you Rob. More

Very helpful and compassionate. He also had lots of patience and answered all my question. He also had lots of patience and answered all my question. More

They had my Truck in and out They are fair and honest will definitely continue coming back will definitely continue coming back More