Empire Chrysler Jeep Dodge Ram - Service Center

I recently had to bring my truck in for service at Empire. I was fortunate to have Paul, the service manager, assist me. He went above and beyond to keep me informed, making the process as smooth as p Empire. I was fortunate to have Paul, the service manager, assist me. He went above and beyond to keep me informed, making the process as smooth as possible while we waited for parts and approval from Mopar. Paul's transparency throughout the process was commendable. Without Paul's intervention, my experience could have been vastly different. I appreciate his dedication to resolving my issues despite his busy schedule. Thank you again, Paul, for your exceptional service. More

Great experience at Empire Jeep of West Islip. Seavy Williams continues to provide excellent service. My recent visit - he was very helpful and what stood out was how he is looking out for the cus Seavy Williams continues to provide excellent service. My recent visit - he was very helpful and what stood out was how he is looking out for the customer. Seavy let me know how I can save money on my oil change / tire service. He is always friendly and respectful of my time. I give Seavy a 10 - well deserved More

Came in for scheduled oil change . Jim my service Rep was great. My car was in and out as promised by JIM. Jim kept me informed and answered all my questions. My tires were rotated, my Jim my service Rep was great. My car was in and out as promised by JIM. Jim kept me informed and answered all my questions. My tires were rotated, my windshield washer was filled, got a free manicure while I was waiting, and Jim treated me to a free car wash. How's that for good service! WELL DONE! More

Excellent and on time service with a knowledgeable and helpful staff. It was one of the most positive service experiences we have ever had. helpful staff. It was one of the most positive service experiences we have ever had. More

Lance was extremely helpful in handling my service appointment and made it quick and easy. appointment and made it quick and easy. More

Quick and easy experience! Paul and the entire staff was very friendly and attentive! Moving forward I will choose to service my vehicle only at this location! Thank you! Paul and the entire staff was very friendly and attentive! Moving forward I will choose to service my vehicle only at this location! Thank you! More

I was in and out in a timely manner. No issues to discuss here n No issues to discuss here n More

The dealership did do right by me at the end of the day. Gave me a positive experience and I left the dealership satisfied Gave me a positive experience and I left the dealership satisfied More

I've been taking my vehicles to Empire CJDR for years and they have been excellent. I recently took my new Grand Cherokee in for service and their new check in process was so fast and easy. The service manag they have been excellent. I recently took my new Grand Cherokee in for service and their new check in process was so fast and easy. The service manager Jim Ingrassia had all my info and knew exactly what I needed. More

Always accommodating & listening to my concerns also very good at communicating/contacting me with follow-up calls good at communicating/contacting me with follow-up calls More