Empire Chrysler Jeep Dodge Ram of West Islip

Accommodating and efficient Shameiqua Pittman was extremely courteous and efficient when responding to emails and phone inquiries. It was so helpful to be able to do most of the Shameiqua Pittman was extremely courteous and efficient when responding to emails and phone inquiries. It was so helpful to be able to do most of the research and legwork without arranging childcare and/or bringing my young children to the dealership. More

Very satisfying! Shameiqua was my sales woman and she was great. I didn’t feel pressured she was Very patient, considerate, and caring. My overall experience was super Shameiqua was my sales woman and she was great. I didn’t feel pressured she was Very patient, considerate, and caring. My overall experience was superb!! More

Terrific Came in with the purpose of a test drive and left with a great deal and new Jeep. The offer and customer service was too good not to take them up on Came in with the purpose of a test drive and left with a great deal and new Jeep. The offer and customer service was too good not to take them up on it. Everyone involved was patient, very knowledgeable and willing to work with with me until I was comfortable with my Jeep and the price. I also received friendly follow up calls to check in and offer any further assistance if I needed. Would definitely recommend this dealer and dealership to those looking. More

Wonderful Person Unfortunately, I have had very bad experiences with this dealership. Constance has do everything possible to try and get me to give it another shot. s Unfortunately, I have had very bad experiences with this dealership. Constance has do everything possible to try and get me to give it another shot. she has been very consistent in a non pushy way and very pleasant to speak to. If the rest of the management was like her they would have to turn people away from the dealership with all the business they would receive. More

Horrible sales management horrible salesman Constance was a wonderful person to talk to on the phone she got me to come in she greeted me with a smile she was very professional to my dismay she Constance was a wonderful person to talk to on the phone she got me to come in she greeted me with a smile she was very professional to my dismay she had to hand me off to her sales manager who came off very fake and then handed me off to a salesman who couldn’t even get up to shake my hand seem to have no interest in selling me a vehicle or finding out what my needs were never followed up with a phone call or an email after my visit. The salesman seemed totally diss interested in providing me with something that would fit my needs what a shame that the greeting was the best part of the experience which is sad. More

Great saleswomen Friendly sales women not to pushy. Very knowledgeable and accommodating. Stayed late to service us and go over the car. We came back to see her twice Friendly sales women not to pushy. Very knowledgeable and accommodating. Stayed late to service us and go over the car. We came back to see her twice More

Excellent We made an appointment with Mike over the weekend and he made the whole process as smoothe as could be. Everyone involved with our process was super f We made an appointment with Mike over the weekend and he made the whole process as smoothe as could be. Everyone involved with our process was super friendly and professional. Mike helped me get into the exact car I wanted at a great price! Would definitely recommend to anyone looking! More

Excellent customer service Lets start with I went to Merrick Dodge Chrysler Jeep to lease a new 2018 Jeep Wrangler Sport JL and was told possibly two weeks ... well after almost Lets start with I went to Merrick Dodge Chrysler Jeep to lease a new 2018 Jeep Wrangler Sport JL and was told possibly two weeks ... well after almost four weeks and no word on when we would receive it, we decided to go to Atlantic Chrysler Jeep in West Islip where a sales man named Mihai Colton assisted us. Not even a week later he got us the vehicle we wanted and the price we wanted. I was very surprised when he called us that he had our vehicle as he promised and made his customer very happy :). It wasn’t just Mihai that we had a great experience with we also delt with Anthony Macca finance who also was great to work with. Great job by all who helped during our search. More

will not give back deposit My young daughter wanted to purchase a Compass and she was told after she received a better offer. She was harassed and refused to give her back her My young daughter wanted to purchase a Compass and she was told after she received a better offer. She was harassed and refused to give her back her deposit. My wife tried 3 times and was lied all 3 times. We got her a better offer on a car with Browns (about $50. per month less with more equipment) I tried to call and was told it was in motion for a refund, it never happened. Finally, we were forced to go to our bank for help. I have never worked with such bad customer relations. I will tell all my friends and others never use Atlantic Chrysler Jeep Dodge Ram 130 Sunrise Hwy West Islip, NY 11795 Anthony Prudente More

Our new car purchase experience 🚗 From the moment we entered the lot, we were greeted and treated with a great deal of respect. Our sales person Kim Gongolsky was understanding to what From the moment we entered the lot, we were greeted and treated with a great deal of respect. Our sales person Kim Gongolsky was understanding to what we were looking for and understood our budget. She did not pressure us into a deal we didn’t want or couldn’t afford. Mr Anthony Macca went above and beyond to secure the deal and provided exceptional professionalism which made the deal! Shameiqua was extremely helpful and speedy with sealing the deal!!!! We will recommend this dealer to our friends and family. Great experience!!! More