
Empire Chrysler Jeep Dodge Ram of West Islip
West Islip, NY
Filter Reviews by Keyword
By Type
Showing 1,320 reviews
Buy new car Excellent Service willing to work with you with price money down and monthly payment I definitely recommend to go to Atlantic jeep and she Trav Excellent Service willing to work with you with price money down and monthly payment I definitely recommend to go to Atlantic jeep and she Travis And the dealership More
1 day turned into 3 I showed up first thing on a Tuesday 8;00 am. I had to call on Wednesday they did not. They told me the truck did not get in the shop yet. If I I showed up first thing on a Tuesday 8;00 am. I had to call on Wednesday they did not. They told me the truck did not get in the shop yet. If I knew this I would have rented a car . I was understanding do to the holiday and weather backups . I have been dealing with this dealership since 2001 when they were herbee dodge. I needed an oilchange/tire rotation and 4 recalls all miner recalls and minor smell of antifreeze only to be told there was no leak . Now this is where I get upset.I have been a mechanic for 30 years , only to find the antifreeze still low under the minimum line.What happened to the point checks?????? not to mention the complaint of antifreeze odor two reasons to be sure the reservoir was full. End all this here. Did not get truck till Thursday night 4;30pm. More
Great Customer Service Experience! I went to Atlantic to purchase a 2019 Dodge Durango. Travis was my salesman, Brian was the Manager on the floor and Sam was the finance manager. The I went to Atlantic to purchase a 2019 Dodge Durango. Travis was my salesman, Brian was the Manager on the floor and Sam was the finance manager. They were all very professional and wanted to make sure that I was in the right car and that I made the right deal for my budget. They took there time reviewing the numbers with me during the process. I wound up leasing a 2019 Dodge Durango instead of buying it. I was so impressed with the team that I returned the following day and decided to lease a Jeep Cheroke for my son. I have been a customer of Atlantic since 2015 and we currently have 4 vehicles in my driveway from Atlantic. I've already recommended family and friends to Atlantic. Thanks guys! More
Dealership Experience I bought a new 2019 ram 1500 on 2/7/19. Victoria spent all day finding trucks that matched my intrest as well as working on the price to give me the b I bought a new 2019 ram 1500 on 2/7/19. Victoria spent all day finding trucks that matched my intrest as well as working on the price to give me the best deal possible . Victoria and Tom, Financial manager , were very helpful and they were able to put me in a Dodge Ram i am very happy with . More
Great value and exceptional service! We were not planning on leasing a car today but the service from Travis was exceptional and we ended up walking away with a beautiful car! Travis was We were not planning on leasing a car today but the service from Travis was exceptional and we ended up walking away with a beautiful car! Travis was attentive, friendly, professional and expedited our transaction. He worked with us to find the vehicle we wanted for the right price. Travis made sure we were satisfied and comfortable with the transaction from start to finish. I would definitely recommend going to Atlantic Chrysler Jeep Dodge Ram and working with Travis to find the vehicle you're looking for. More
A rocky start with an amazing outcome! Shameiqua is the greatest sales person I’ve ever dealt with! Very kind, respectful and helpful! I love my new car and I loved working with her! Shameiqua is the greatest sales person I’ve ever dealt with! Very kind, respectful and helpful! I love my new car and I loved working with her! More
Best value and honest dealers I leased a dodge challenger srt 392 from Travis last night and was so happy w the service that I felt I needed to leave a review, I never could imagin I leased a dodge challenger srt 392 from Travis last night and was so happy w the service that I felt I needed to leave a review, I never could imagine purchasing a vehicle w dealers who are more honest and straightforward with you. I told Travis what I wanted, he found me a package that matched my description, and gave me a fair price. I am extremely impressed with the value i got on my lease for how fair my payments are. Not only is the car awesome, payments were low off the start, but I get great services at the dealership for free. I highly recommend working with Travis and Tom if you are buying or leasing any new or used car, I really could not be more satisfied. More
Does right even with hiccups I recently purchased a 2018 charger hellcat in early December. The salesman Ricky knows his SRT vehicles inside and out and is very trust worthy. Rick I recently purchased a 2018 charger hellcat in early December. The salesman Ricky knows his SRT vehicles inside and out and is very trust worthy. Ricky is a true asset to Dodge and Atlantic. We had some mild issues after the fact with the financial aspect of the deal that caused me concern. Tom in finance stepped in with joe who is one of the managers and they did the right thing and made my concerns go away. This review easy could of went wrong way but the level of professionalism that Tom showed working with joe and Ricky will allow me to enjoy my new hellcat and I’m looking forward to dealing with this crew in the future when I upgrade my wife’s truck. I own a business so I know things can go wrong at some point but it’s the way you handle after the fact and make right that counts in the end! I highly recommend these guys! Check them out you won’t regret it. Thanks guys! More
Worst experience on having my truck repaired. The lack of respectfulness, the service advisor is just rude and or incompetent. I had my truck in for repair, advisor told me it needs a wire harnes The lack of respectfulness, the service advisor is just rude and or incompetent. I had my truck in for repair, advisor told me it needs a wire harness. It is on back order. I wait over a month he never calls. The day I call him he tells me it just came in, yeah right. They replace the harness and cut out my LED lights, and I mean the cut them out that there is no way to hook them back up. Guess what - it wasn’t the harness. Big waste of time and money at this place. I was hoping to contact John Staluppi – of course you can’t. He needs to know that his employees at Atlantic Dodge are the worst, but I am sure he doesn’t care. More
New Wrangler Lease Agreement My experience at Atlantic Jeep was great. Travis the salesperson was very helpful in explaining the features of the new Wrangler, and worked with me My experience at Atlantic Jeep was great. Travis the salesperson was very helpful in explaining the features of the new Wrangler, and worked with me to put together a deal that worked for me. I'd recommend Atlantic and Travis to anyone looking for a new Jeep. More