Empire Chrysler Jeep Dodge Ram of West Islip

Nothing but complete professionalism on Jim Ingrassia and everyone I encountered at Empire..!!! 1000%.! Would not hesitate to use their service again. everyone I encountered at Empire..!!! 1000%.! Would not hesitate to use their service again. More

Joe Deguire He got my ram fixed ,I had remote issues. Also he said it would be take over a week to get parts. After dropping off ram he called me the next day and had all parts. And I had it back that da Also he said it would be take over a week to get parts. After dropping off ram he called me the next day and had all parts. And I had it back that day. Thanks Joe . Also he got me home and back to dealership More

Wonderful staff, slow on delivery of parts, tried hard to accommodate me. My salesman kept me informed. accommodate me. My salesman kept me informed. More

I was well taken care of by Joe at front desk. He made sure to get job done and get me out the door. He made sure to get job done and get me out the door. More

I LIVE 50 MILES AWAY AND CONTINUE TO USE EMPIRE FOR SERVICE. THEY ARE COURTEOUS AND THE WORK QUICKLY DONE. EXCELLENT SERVICE. BRAVO! SERVICE. THEY ARE COURTEOUS AND THE WORK QUICKLY DONE. EXCELLENT SERVICE. BRAVO! More

Joseph Deguir was super helpful in getting my truck fixed in a reasonable amount of time. Very professional honest and clean dealership. in a reasonable amount of time. Very professional honest and clean dealership. More

Great customer service , to there customer and they appreciate you and take their time with you appreciate you and take their time with you More

Service advisors are always courteous & helpful. If vehicle drop off is necessary, in most instances work will be completed same day. can expect a phone explaining any repairs that may be required. If vehicle drop off is necessary, in most instances work will be completed same day. can expect a phone explaining any repairs that may be required. More

I am 58 years old and this is my first time writing an online review. I normally couldn’t be bothered but this place is beyond belief. I would never trust them. I put a $500 down payment on a 2021 Ram Lar online review. I normally couldn’t be bothered but this place is beyond belief. I would never trust them. I put a $500 down payment on a 2021 Ram Laramie and received a receipt with the EIN on it. Three days before I was supposed to pick up the vehicle, I got a call from the used car manager John who had a tone and wanted to know who I was dealing with because I got such a good deal and asked if I could email him the receipt. I thought this was extremely unprofessional, but it would only get worse. The day before I was supposed to pick it up, I was told by John that the truck was sold. I called the General Manager Kyle and left a message and he didn’t even have the courtesy to call me back. More

It was great dealing with them, James the service writer was great so helpful. Kept me updated of the progress of my service the two days the truck was there was great so helpful. Kept me updated of the progress of my service the two days the truck was there More