
Empire Chrysler Jeep Dodge Ram of West Islip
West Islip, NY
Filter Reviews by Keyword
By Type
Showing 1,297 reviews
I recently had to bring my truck in for service at Empire. I was fortunate to have Paul, the service manager, assist me. He went above and beyond to keep me informed, making the process as smooth as p Empire. I was fortunate to have Paul, the service manager, assist me. He went above and beyond to keep me informed, making the process as smooth as possible while we waited for parts and approval from Mopar. Paul's transparency throughout the process was commendable. Without Paul's intervention, my experience could have been vastly different. I appreciate his dedication to resolving my issues despite his busy schedule. Thank you again, Paul, for your exceptional service. More
Great experience at Empire Jeep of West Islip. Seavy Williams continues to provide excellent service. My recent visit - he was very helpful and what stood out was how he is looking out for the cus Seavy Williams continues to provide excellent service. My recent visit - he was very helpful and what stood out was how he is looking out for the customer. Seavy let me know how I can save money on my oil change / tire service. He is always friendly and respectful of my time. I give Seavy a 10 - well deserved More
My salesman Justin was very knowledgeable and Sean the finance manager was accommodating. Everyone there made my experience one of the best I had leasing a vehicle. finance manager was accommodating. Everyone there made my experience one of the best I had leasing a vehicle. More
Worst customer service from a dealership. Tried to buy a car and from another state. Made an offer over the phone to the sales woman. Said she would call me back, never did. I texted her and Tried to buy a car and from another state. Made an offer over the phone to the sales woman. Said she would call me back, never did. I texted her and called her and she never responded. I will take my business elsewhere. More
Came in for scheduled oil change . Jim my service Rep was great. My car was in and out as promised by JIM. Jim kept me informed and answered all my questions. My tires were rotated, my Jim my service Rep was great. My car was in and out as promised by JIM. Jim kept me informed and answered all my questions. My tires were rotated, my windshield washer was filled, got a free manicure while I was waiting, and Jim treated me to a free car wash. How's that for good service! WELL DONE! More
Quick and easy experience! Paul and the entire staff was very friendly and attentive! Moving forward I will choose to service my vehicle only at this location! Thank you! Paul and the entire staff was very friendly and attentive! Moving forward I will choose to service my vehicle only at this location! Thank you! More