Empire Chrysler Jeep Dodge Ram of West Islip

Worst customer service from a dealership. Tried to buy a car and from another state. Made an offer over the phone to the sales woman. Said she would call me back, never did. I texted her and Tried to buy a car and from another state. Made an offer over the phone to the sales woman. Said she would call me back, never did. I texted her and called her and she never responded. I will take my business elsewhere. More

Came in for scheduled oil change . Jim my service Rep was great. My car was in and out as promised by JIM. Jim kept me informed and answered all my questions. My tires were rotated, my Jim my service Rep was great. My car was in and out as promised by JIM. Jim kept me informed and answered all my questions. My tires were rotated, my windshield washer was filled, got a free manicure while I was waiting, and Jim treated me to a free car wash. How's that for good service! WELL DONE! More

Excellent and on time service with a knowledgeable and helpful staff. It was one of the most positive service experiences we have ever had. helpful staff. It was one of the most positive service experiences we have ever had. More

The staff was incredibly knowledgeable, friendly, and attentive, making the car-buying process smooth and enjoyable. attentive, making the car-buying process smooth and enjoyable. More

Lance was extremely helpful in handling my service appointment and made it quick and easy. appointment and made it quick and easy. More

Quick and easy experience! Paul and the entire staff was very friendly and attentive! Moving forward I will choose to service my vehicle only at this location! Thank you! Paul and the entire staff was very friendly and attentive! Moving forward I will choose to service my vehicle only at this location! Thank you! More

I recently purchased a new Jeep at Empire Chrysler Jeep Dodge Ram of West Islip. My salesperson, Brittany Walker was excellent. She helped me select the best vehicle and guided me through the process from Dodge Ram of West Islip. My salesperson, Brittany Walker was excellent. She helped me select the best vehicle and guided me through the process from beginning to end. I highly recommend her. More

The dealership did do right by me at the end of the day. Gave me a positive experience and I left the dealership satisfied Gave me a positive experience and I left the dealership satisfied More

I've been taking my vehicles to Empire CJDR for years and they have been excellent. I recently took my new Grand Cherokee in for service and their new check in process was so fast and easy. The service manag they have been excellent. I recently took my new Grand Cherokee in for service and their new check in process was so fast and easy. The service manager Jim Ingrassia had all my info and knew exactly what I needed. More

Always accommodating & listening to my concerns also very good at communicating/contacting me with follow-up calls good at communicating/contacting me with follow-up calls More