Empire Chrysler Jeep Dodge Ram of West Islip

I recently had to bring my truck in for service at Empire. I was fortunate to have Paul, the service manager, assist me. He went above and beyond to keep me informed, making the process as smooth as p Empire. I was fortunate to have Paul, the service manager, assist me. He went above and beyond to keep me informed, making the process as smooth as possible while we waited for parts and approval from Mopar. Paul's transparency throughout the process was commendable. Without Paul's intervention, my experience could have been vastly different. I appreciate his dedication to resolving my issues despite his busy schedule. Thank you again, Paul, for your exceptional service. More

Luis Perez was very knowledgeable and a pleasure to work with. He thoroughly took us through all options avaialble to us. with. He thoroughly took us through all options avaialble to us. More

Great experience at Empire Jeep of West Islip. Seavy Williams continues to provide excellent service. My recent visit - he was very helpful and what stood out was how he is looking out for the cus Seavy Williams continues to provide excellent service. My recent visit - he was very helpful and what stood out was how he is looking out for the customer. Seavy let me know how I can save money on my oil change / tire service. He is always friendly and respectful of my time. I give Seavy a 10 - well deserved More

My salesman Justin was very knowledgeable and Sean the finance manager was accommodating. Everyone there made my experience one of the best I had leasing a vehicle. finance manager was accommodating. Everyone there made my experience one of the best I had leasing a vehicle. More

Worst customer service from a dealership. Tried to buy a car and from another state. Made an offer over the phone to the sales woman. Said she would call me back, never did. I texted her and Tried to buy a car and from another state. Made an offer over the phone to the sales woman. Said she would call me back, never did. I texted her and called her and she never responded. I will take my business elsewhere. More

Came in for scheduled oil change . Jim my service Rep was great. My car was in and out as promised by JIM. Jim kept me informed and answered all my questions. My tires were rotated, my Jim my service Rep was great. My car was in and out as promised by JIM. Jim kept me informed and answered all my questions. My tires were rotated, my windshield washer was filled, got a free manicure while I was waiting, and Jim treated me to a free car wash. How's that for good service! WELL DONE! More

Excellent and on time service with a knowledgeable and helpful staff. It was one of the most positive service experiences we have ever had. helpful staff. It was one of the most positive service experiences we have ever had. More

The staff was incredibly knowledgeable, friendly, and attentive, making the car-buying process smooth and enjoyable. attentive, making the car-buying process smooth and enjoyable. More

Lance was extremely helpful in handling my service appointment and made it quick and easy. appointment and made it quick and easy. More

Quick and easy experience! Paul and the entire staff was very friendly and attentive! Moving forward I will choose to service my vehicle only at this location! Thank you! Paul and the entire staff was very friendly and attentive! Moving forward I will choose to service my vehicle only at this location! Thank you! More