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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,295 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,295 reviews

August 16, 2023

Great guys. In and out always on time. I return all the time. Very helpful More

by xamanu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katya Valencia, David Lamberti, Edward Lenski, James Parkin, Joseph Schnettler, Richard Losco, Terrance Fallon, William Polanco
Aug 22, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your 5-star review! We appreciate your continued support and loyalty and look forward to continue serving you and your automotive needs for many years to come.

August 15, 2023

I have always had great services here and I felt like my advisor and his assistant valued my business.. More

by Andrew Tyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Losco, William Polanco
Aug 15, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Andrew, We appreciate you taking the time to leave us this wonderful review! Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. We hope to continue serving you and your automotive needs for many years to come.

August 14, 2023

Very knowledgeable on all aspects. Spoke about early return of lease and possibly new car More

by hollowmeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Glick
Aug 15, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive feedback. We look forward to an opportunity to work with you again soon!

August 14, 2023

Fast courteous service with a detailed explanation of services provided. Also arrange transportation to and from the appointment. A nice touch More

by danbeckworth88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Polanco
Aug 15, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We appreciate you taking the time to leave our team this excellent review! It is always our goal to ensure our guests experiences are seamless as possible and we are pleased to hear that your recent visit met your satisfaction. We look forward to the opportunity to serve you again.

August 10, 2023

Accommodations was fast and service was quickly completed. Staff was nice and made process easy More

by ALIMO2145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob sabor five stars
Aug 11, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your positive review. It is always our goal to ensure our guests experiences are seamless as possible and we are pleased that your recent process met your satisfaction. We look forward to the opportunity to serve you again.

August 09, 2023

Worst Dealership I've ever visited. I call them first time and they said vehicle is available. after reaching their I was told they sold it. Then couple of days later they said car is a More

by Prerak
Purchase Time
Recommend Dealer
No
Employees Worked With
Kimberly Jaramillo
Aug 09, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hello Prerak, Thank you for your review and for bringing this to our attention. Were very sorry to hear that your not happy with your sales visit and we do apologize that the vehicles you were interested in were already sold. We would like to speak you to see how we can help. Please reach out to, Kyle Cadolino, our General Manager, at his direct line 6317921860. Thank you!

August 04, 2023

Tim was awesome. Had a problem with my soft top, the wrangler was checked and new part ordered within 30 minutes. More

by Jon142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 08, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jon, Thank you for your positive review! We are glad that Tim took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 02, 2023

Darnell was very sweet and knew exactly what I wanted, and I got my jeep quick! More

by marisssaaa1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darnell Jean Baptiste
Aug 03, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Marissa, Thank you for leaving Darnell this positive review. We are happy to hear he provided you the A+ service that you so much deserve. Please drive safely, and do not hesitate to reach out to our team if you ever have any questions or concerns. We hope to serve you again in the future and warmly congratulate you on your new Jeep- on behalf of Darnell and the entire team!

August 01, 2023

Aisha Green is very helpful, she answered all my questions and provided an amazing customer service. I have nothing negative to say . I would definitely reccomend empire jeep and Aisha green More

by karen claros
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Ortiz, Aisha Green
Aug 03, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Karen, We appreciate you leaving Aisha this positive review and recommendation. We appreciate your feedback and are delighted to know you enjoyed our service. Your satisfaction is our top priority, and we look forward to serving you again soon.

August 01, 2023

Had my jeep serviced at dealership, overall experience was excellent. Mayda urena service advisor was excellent, professional and only waited one hour for completion. I also enjoyed the free cup of coffe More

by bill222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayda urena
Aug 03, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We appreciate you taking the time to leave Mayda this wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!

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