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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,295 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,295 reviews

September 05, 2023

Had plenty of options for pickup trucks and reasonable prices! Also my saleswomen Brittany was absolutely fantastic made the whole process so easy More

by Yannib717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Walker
Sep 07, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for leaving Brittany this excellent 5-star review! It is a delight to hear she took great care of you on your recent visit. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 01, 2023

They had my Truck in and out They are fair and honest will definitely continue coming back More

by Frank dadabo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Polanco
Sep 05, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hi Frank, We appreciate your excellent feedback! Your satisfaction is our top priority, and we hope to see you again when the time comes for your next service. Wishing you safe travels.

September 01, 2023

Very friendly and welcoming. Got me in and out quickly. Answered questions without putting pressure for extra services. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katya Valencia, David Lamberti, Edward Lenski, James Parkin, Joseph Schnettler, Richard Losco, Terrance Fallon, William Polanco
Sep 05, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Dan, Thank you for your 5-star review! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We hope to continue serving you and your automotive needs for many years to come.

August 30, 2023

Demetry Blair was Honest, Outgoing and Hardworking! He has a genuine personality and knows his stuff. Feel grateful for meeting him. Looking to continue doing business with him in the future!! More

by Kevingarvey802
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shameiqua Pittman, Kyle Cadolino
Aug 31, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Kevin, Thank you for leaving Demetry this excellent 5-star review! He will be honored to have earned your kind words and compliments. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 28, 2023

Always a great experience they are very professional and very helpful. They don’t try sell you things you don’t need. More

by rarzberger1246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katya Valencia
Aug 30, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We appreciate your wonderful feedback! Your continuous support means a lot to us and we look forward to continue serving you and your future automotive needs. Wishing you safe travels.

August 28, 2023

The dealership was absolutely amazing to work with. I specifically worked with Darnell Jean-Baptiste as my salesman and Ronnie the manager. They were welcoming and accommodating. This hands down was my More

by Allyson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darnell Jean-Baptiste, Ronnie Coyle, Josh Haynes, Aisha Green
Aug 28, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Allyson, Wow! We are blown away by your wonderful review. It is a pleasure to hear Darnell and Ronnie provided you with the top-notch service that you so much deserve. Your satisfaction is of the utmost importance to us and we are glad we hit that mark for you on your recent process. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Congratulations on your new vehicle on behalf of the entire team!

August 28, 2023

When I bought my truck I felt I was getting an honest deal with no surprises. Since then when I brought it in for service the staff has been extremely friendly and professional. I went to several dealers More

by lucky76296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Polanco
Aug 28, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Wow, thank you so much for this amazing review and your kind words. Our team works hard to ensure every guest has a memorable experience. Your safety and satisfaction are of the utmost importance to us and we hope to continue serving you and your automotive needs for many years to come.

August 25, 2023

Fantastic experience at Empire. Aisha Green is the absolute best- a pleasure to work with! She took the time to get to know our needs and make sure we got in the Jeep that checked a More

by LEstien81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aisha Green
Aug 25, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for leaving Aisha this 5-star review. It is wonderful to hear she delivered top-tier assistance on your recent visit. Your safety and satisfaction are of the utmost importance to us and we warmly congratulate you on your new Jeep. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 21, 2023

Brittany Walker was our salesperson. She treated us with respect and courtesy. Brittany was very friendly, patient and kind. She was also very professional, and extremely knowledgeabl More

by annacervo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Ortiz, Brittany Walker
Aug 22, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Anna, Thank you for leaving Brittany this excellent review! We will be sure to pass along your kind words and compliments. It is wonderful to hear she provided you with the top-notch service that you so much deserve. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We hope to continue serving you in the future.

August 21, 2023

This place is great . It’s the third lease I made at this location . I dealt with Britney Walker twice. The process went nice and smooth both times . I also met the gener More

by Jeep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Cadolino, Brittany Walker
Aug 22, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We appreciate you taking the time to leave Brittany and Kyle this amazing review. Our team works hard to create a warm and welcoming environment, while providing the A+ service that you so much deserve. Your continuous support means alot to us and we warmly congratulate you on your 3rd vehicle on behalf of- Brittany and the entire team!

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