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Empire Chrysler Jeep Dodge Ram of West Islip
West Islip, NY
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Thank you to June my sales guy who helped me get the exact jeep that I wanted and to David the manager for their time and help and making sure I got exactly what I wanted. Easy fast process. Highly reco exact jeep that I wanted and to David the manager for their time and help and making sure I got exactly what I wanted. Easy fast process. Highly recommend empire!! More
Aisha who was the dealer I was working with was amazing. Very polite, not pushy, worked with me every step of the way up to setting up my vehicle once it was purchased. She was very professional. Very polite, not pushy, worked with me every step of the way up to setting up my vehicle once it was purchased. She was very professional. More
Great experience today. Mayda was very helpful and attentive. Answered all questions and coordinated work with her team so work can be completed. Facility was clean Mayda was very helpful and attentive. Answered all questions and coordinated work with her team so work can be completed. Facility was clean More
Awesome! is the best word I can use to describe my experience with this dealership. My daughter & I were approached by Aaran Moody quickly & with a pleasant & is the best word I can use to describe my experience with this dealership. My daughter & I were approached by Aaran Moody quickly & with a pleasant & polite attitude. My daughter knew what she was looking for which helped make the process that much easier. Aaran showed her what he felt met her requests. We were then approached by Ronnie Maniaci, the Sales Manager who explained how the buying process worked including financing. The whole process ran very smoothly and my daughter walked out a very happy person. More
I have to say this visit had to be the most pleasant visit I have ever had at any car dealer. I called on Friday to find out about an oil change, and through an automated service they made the appointme visit I have ever had at any car dealer. I called on Friday to find out about an oil change, and through an automated service they made the appointment for the next morning at 10:30. The automated service even offered a ride back home which I denied. Saturday morning my wife and I dropped our Grand Cherokee off, to my surprise there was literally no line to wait on, we pulled into the garage and was welcomed. We took our ticket and went into the service department and was greeted by Rob, very nice guy, We explained that this was our Jeeps first service and that we leased it from out of state because of Covid 19, there were no Grand Cherokee's available locally so we searched the internet and found one that we liked in Baltimore, we wound up leasing it from them. Rob, looked up our VIN number and explained the had Jeep Wave which entitled us to 3 oil changes and also that the were 3 small recalls that needed to be done. I figured we would have to come back at another visit to have the recalls done. He was able to do the 3 recalls and the oil change right away. We left the Jeep there and I was called within 2 hours telling me that our car was ready. My wife and daughter picked it up with no issues. Very pleased with the service department. Thank you Rob. More