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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,300 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,300 reviews

February 03, 2025

Best most caring dealership in the world! Sultana is very patient sweet and extremely efficcent. Was sympothetic to all my needs and made everything right when I picked up the car went over e More

by billylazer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris,Sean, Sultana,Joe, Diego Ortiz
Feb 04, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Billy, Congratulation's on the purchase of your new vehicle and welcome to the- Empire CDJR Dealership of West Islip family. We are delighted to hear that Sean was able to provide you with exceptional customer service that he were able to complete the process of your trade-in. Joe will also be thrilled to hear of your kind words about him, and willingness to recommend them to others, thank you. We look forward to the next opportunity to serve your needs.

January 31, 2025

Everyone was great! Rob stands out to me as he was the one who took my info and explained everything to me. Overall, very impressed w your waiting area too. Def would re More

by Labbe11_6
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Feb 03, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for taking the time to write this wonderful review. We are delighted to hear that Rob was able to provide you with exceptional customer service. Our entire team strives to serve each customer with exceptional customer service, so it is no surprise that he exceed that. He will be overly excited to hear that you added him to your stellar review, and willingness to recommend him to others, thank you.

January 29, 2025

Great service really nice and helpful. Uber service was great really helped a lot would go there again More

by Rebeccaryan1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lamberti, Edward Lenski, Joseph Schnettler, Richard Losco
Jan 29, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Rebecca, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to the seeing you again when it is time for your next services.

January 27, 2025

Great job all around. Staff as very freindly and helpful. Took the time to explain the process. More

by jpompei
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian, Kambiz Naderi
Jan 27, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your time and for your loyalty. We are delighted to hear that we provided you with exceptional, trusted services. Please let us know when your vehicle is ready for its next service. We look forward to seeing you again, Safe travels!

January 27, 2025

Been going here for many years always very friendly and helpful, and always do a good job. More

by kennybillet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Jan 27, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Kenny, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

January 27, 2025

Leo was very helpful, can most definitely trust him and his team with my 23' grand cherokee altitude! More

by j.rob99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
leonardo sicard
Jan 28, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. Leo will be overly excited to hear your very kind words, thank you. We look forward to seeing you again when it is time for your next service.

January 25, 2025

Empire has serviced our 2021 Wrangler since the first day we bought it - also at Empire. The Service staff has always been courteous and has worked with us from the beginning to ensure that our Wrangler has More

by MANDY731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Jan 27, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Mandy, On behalf of everyone here at- Empire CDJR West Islip, thank you for being loyal to our dealership for your vehicle services. We understand that you have several choices when choosing a dealership, so thank you for choosing us. Joe will be over-joyed to hear that you added him to your splendid review, thank you. If there is anything else we can do to assist you, please don't hesitate to ask, we would love to help.

January 14, 2025

This dealership is the best they went above and behond to help me and they did the right thing by me the best service I ever dealt with good staff they very helpful they follow up is the best they are on top More

by Spinaagata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lamberti, Edward Lenski, Joseph Schnettler, Richard Losco
Jan 14, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your positive review! We work extremely hard to ensure our guests are satisfied with their visit, and we are thrilled that our team provided you with the A+ service that you deserve. If there is ever anything more that we may assist you with, please do not hesitate to give us a call!

January 07, 2025

This dealership made my experience incredible! One of the easiest experiences I had leasing a vehicle! More

by jackcussen24
Recommend Dealer
Yes
Employees Worked With
Jorge Molina
Jan 07, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jack, Thank you for leaving us this positive review! We are happy to know that our team made your car buying experience incredible. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Empire Chrysler Jeep Dodge Ram of West Islip team!

December 31, 2024

Joe was extremely helpful and very pleasant. He took care of my service with such professionalism. He is my go to guy for my jeep services. He's also a NY Rangers fan, can't get better than that More

by djltaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pasquariello
Jan 07, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are grateful for you leaving Joe this wonderful review! We are pleased to know that he was extremely helpful, very pleasant and took care of your service with such professionalism. We look forward to continue serving you in the future.