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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,293 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,293 reviews

January 14, 2025

This dealership is the best they went above and behond to help me and they did the right thing by me the best service I ever dealt with good staff they very helpful they follow up is the best they are on top More

by Spinaagata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lamberti, Edward Lenski, Joseph Schnettler, Richard Losco
Jan 14, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your positive review! We work extremely hard to ensure our guests are satisfied with their visit, and we are thrilled that our team provided you with the A+ service that you deserve. If there is ever anything more that we may assist you with, please do not hesitate to give us a call!

January 07, 2025

This dealership made my experience incredible! One of the easiest experiences I had leasing a vehicle! More

by jackcussen24
Recommend Dealer
Yes
Employees Worked With
Jorge Molina
Jan 07, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jack, Thank you for leaving us this positive review! We are happy to know that our team made your car buying experience incredible. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Empire Chrysler Jeep Dodge Ram of West Islip team!

December 31, 2024

Joe was extremely helpful and very pleasant. He took care of my service with such professionalism. He is my go to guy for my jeep services. He's also a NY Rangers fan, can't get better than that More

by djltaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pasquariello
Jan 07, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are grateful for you leaving Joe this wonderful review! We are pleased to know that he was extremely helpful, very pleasant and took care of your service with such professionalism. We look forward to continue serving you in the future.

December 31, 2024

Jim Ingrassia always gives us the best quality of service. He takes care of us every time we bring in our Durango. Thank you for your dedication. More

by dkmac0524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ingrassia
Jan 07, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Providing quality and efficient service is so important to us here at Empire Chrysler Jeep Dodge Ram of West Islip and we are glad that Jim's efforts met your satisfaction! We are thrilled to know that he was dedicated as always and takes care of you and your Durango every time you come. We wish you safe travels until we meet again!

November 19, 2024

Great experience at Empire CJDR of West Islip. I came in because my lease was coming to an end and had the pleasure of speaking with Luis Perez. He answered all my questions, worked with me on More

by Angela
Recommend Dealer
Yes
Employees Worked With
Luis Perez
Nov 20, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Angela, Thank you for leaving us this wonderful review! We are honored that you took the time to visit us, and we are glad that Luis took great care of you and made your experience with us an all-around success. He will be delighted to have earned your kind recommendation. Congratulations on your new vehicle!

November 01, 2024

Kim was excellent, we will be retuning for all of our future cars. The dealership was awesome. More

by rwilson610
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Walker, Justin Pasquariello, Kambiz Naderi, Mark Ospina
Nov 01, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We appreciate you for leaving Kim this remarkable review! We are delighted to know that she was excellent. We look forward to working with you again in the future when the time comes. We sincerely congratulate you on your new vehicle- behalf of the entire Empire CJDR of West Islip team!

October 31, 2024

I recently had to bring my truck in for service at Empire. I was fortunate to have Paul, the service manager, assist me. He went above and beyond to keep me informed, making the process as smooth as p More

by james
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
Oct 31, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

James, Thank you for sharing the positive experience you had with Paul! Your safety and satisfaction are our utmost priorities, and we are glad that he took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 16, 2024

Luis Perez was very knowledgeable and a pleasure to work with. He thoroughly took us through all options avaialble to us. More

by cblando
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Perez
Oct 16, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for leaving Luis this 5-star rating! We are glad that he was both helpful and informative. Our guests satisfaction is our utmost priority. If there is ever anything more that he and the team may assist you with, please do not hesitate to give us a call!

September 27, 2024

Great experience at Empire Jeep of West Islip. Seavy Williams continues to provide excellent service. My recent visit - he was very helpful and what stood out was how he is looking out for the cus More

by Lis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seavy Williams
Sep 27, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Lis, Thank you for sharing your positive experience with us! We are so glad that Seavy provided you with the quality care that you deserve. Your safety and satisfaction are our utmost priorities. We hope that you continue to choose us for all of your future automotive needs!

Sep 28, 2024 -

Lis responded

You’re welcome. My pleasure and thank you again Seavy..

September 21, 2024

My salesman Justin was very knowledgeable and Sean the finance manager was accommodating. Everyone there made my experience one of the best I had leasing a vehicle. More

by alan.dellunto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean, Justin Pasquariello
Sep 23, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Alan, Thank you for your wonderful review! We are glad you enjoyed your visit with Justin and Sean and we are happy to hear they took exceptional are of you. Congratulations on your new vehicle!