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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,295 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,295 reviews

November 01, 2023

It was a pleasure working with June and Josh. They were able to satisfy my needs. More

by Chris P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
June Lochard, Josh Haynes
Nov 02, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Chris, Thank you so much for leaving June and Josh this excellent review. Your satisfaction is our top priority, and we look forward to continue serving you in the future.

November 01, 2023

Carolina Ramirez was wonderful and patient while we were trying to decide to purchase/lease our car!!! Thank you!!!!! More

by peteteri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean. ? Frank. ? Finance girl
Nov 02, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We appreciate you leaving Carolina this wonderful review! It is great to know that she provided you with the 5-star assistance that you have come to expect on your recent visit. We hope to see you again when the time comes for your first service, and congratulate you on your new vehicle!

October 27, 2023

Jorge Molina is Excellent salesman and very helpful he answered all the questions I need to asked v More

by Geoff.roan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Molina
Oct 27, 2023 -

Geoff.roan responded

Jorge was knowledgeable he knows what he talking about. He gives us an opinion what car should we get. We will definitely come back for my next future car….

Oct 27, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for leaving Jorge this positive review! We are so glad that he took great care of you. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!

October 26, 2023

I got an immediate appointment and my service was completed very quickly. The staff is very knowledgeable and helpful. More

by HBIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Polanco
Oct 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service. Safe travels!

October 23, 2023

Jorge was knowledgeable ,courteous and no pressure. He listened and got us into the exact vehicle we had been searching for months for ! More

by Michellegartelman1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Molina
Oct 25, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Michelle, Thank you for leaving Jorge this 5-star rating and review! We are glad to know he took great care of your automotive needs on your recent process. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Congratulations on your new vehicle!

October 23, 2023

Mr Waled Zayed was excellent. He brought us the car we had seen advertised and it was perfect. He knew we were under a time limited that day and got us in served and out satisfied More

by beespe52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Waled Zayed and Daniel Hadnagy
Oct 25, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We greatly appreciate your feedback and are thrilled to hear about your exceptional experience with Waled. His dedication to providing outstanding service, customer care, and a friendly approach is truly commendable, and we're proud to have him as part of our team. Our team is honored to have earned your kind recommendation, and we hope to continue serving you and your automotive needs for many years to come. Congratulations on your new vehicle!

October 20, 2023

I have been getting my truck serviced here for the last two years and each time it's a breeze. All of the service staff are always very helpful and accommodating. Sitting in the service waiting area I witn More

by MeaganBrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Sebor
Oct 23, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Meagan, We sincerely appreciate you taking the time to leave Robert and our team this excellent review! It has been a pleasure serving you for the past two years, and we are delighted to have earned your trust. Making sure you receive the best value for your maintenance is one of our top priorities, and we hope to continue serving you and your automotive needs for many years to come.

October 14, 2023

Professional and polite. Easy experience turning in my lease and getting into another. Great trucks. More

by david.bloomberg76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ari L.
Oct 16, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

David, Thank you for your excellent review! It is always our goal to ensure our guests experiences are seamless as possible, and we are glad we met your satisfaction on your recent visit. We hope to continue serving you and your automotive needs for many years to come.

October 09, 2023

Great dealership. They really go the extra mile! Brittany is a great sales person as well! More

by Yur buggin
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brittany Walker
Oct 09, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We highly appreciate you leaving Brittany our team this fantastic review! We are humbled by your support and look forward to being your preferred choice for your automotive needs in the future.

October 08, 2023

Rob and everyone in The Service Department was very professional, courteous and I was very happy from start to finish. I waited at the dealership and it was clean, had a charge station for phones, and More

by XX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Service Department, Mike Parts Department, Katya Valencia, Andrew Coyle, David Lamberti, Edward Lenski, James Parkin, Joseph Schnettler, Richard Losco, Terrance Fallon, Diego Ortiz, William Polanco
Oct 09, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for taking the time to leave Rob and our service team this wonderful review! Our team works hard to provide a warm and welcoming environment as well as the 5-star service that you have come to expect. Your satisfaction is our top priority and we can’t wait to exceed your expectations every time you choose us.

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