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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,294 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,294 reviews

January 13, 2024

Joe Deguire was extremely helpful and made the whole experience very easy for me. I will contact him again personally if I need to do business here again More

by mdray2940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Deguire
Jan 16, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your wonderful review! We are glad that Joe provided you with a smooth, top-notch experience and he will be delighted to know that you deeply valued his service. We look forward to continue providing you with our best care in your visits to come!

January 10, 2024

Joe Deguire was professional, informative and respectful of my wishes as it related to servicing. He didn't push unnecessary services, simply informed me on what was best for my truck. I was initially worri More

by Hannahmilonas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Jan 11, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for taking the time to leave us this positive review! We are glad that Joe was both helpful and informative during your recent visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 05, 2024

They have been taking care of my pick-up since 2014 and I am always happy with the service. I would recommend you to see Robert he is very king and attentive to you and your car needs. More

by gustavolucin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Sebor
Jan 10, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Gustavo, Thank you for leaving Robert this wonderful review! Your continued support and loyalty means the world to us and we hope to continue serving you and your automotive needs for many years to come.

January 04, 2024

Joe is an excellent service rep. Took my vehicle in a day before scheduled,had it done early the following morning. Really great customer service. Thank you More

by caddycoupe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 05, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your positive experience with us! We are glad that Joe could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Safe travels!

January 03, 2024

Go see Kimberly Caldwell! She was a pleasure to work with and made my car buying experience positive compared to other dealers. I’m so happy with my Jeep Wrangler 4xe! More

by Sandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Caldwell
Jan 05, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your wonderful review, Sandy! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Kimberly took great care of you. Your satisfaction means so much to us. We warmly congratulate you on your new Jeep Wrangler 4xe- on behalf of the entire team!

January 01, 2024

Quick and easy process getting my car in and out of service yesterday. Thank You. Happy New Year More

by Johnmarshall112977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Lenski
Jan 05, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We appreciate you taking the time to leave us this positive review! Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We hope to continue serving you and your automotive needs for many more years to come. Happy New Year from our team!

December 31, 2023

Joe did everything for me to leave a happy customer . Thanks for making customer service a priority More

by Myo0507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe deguire
Jan 05, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for leaving Joe this positive feedback! Our goal is to provide the top-notch assistance that you so much deserve, and we are glad we met your satisfaction. Should you ever need further assistance, please don't hesitate to reach out. We look forward to the opportunity to serve you again.

December 30, 2023

Incredibly friendly as always. Fenix my advisor listened to my concerns and I felt no pressure. Set me up with a Lyft shuttle which I didn’t know was an option but was incredibly More

by draven1284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fenix
Jan 05, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for leaving Fenix this excellent feedback! It is wonderful to hear that he took great care of you and your automotive needs on your recent visit. Your safety and satisfaction is of the utmost importance to us, and we hope to continue serving you for many more years to come.

December 28, 2023

Tom Calandra and his service writer Rob were so easy to work with. Rob was very clear with pricing and Tom also let me know some things about my truck that I should replace in the future to preserve it. Su More

by bouldalex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Calandra, Rob in service
Dec 28, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your wonderful review! Offering thorough and efficient service is so important to us, and we are glad that Tom and Rob provided you with nothing less. We look forward to continue providing you and your vehicle with our best care in your visits to come! Safe travels.

December 28, 2023

Kim was great she helped me in every way possible. John lafrancesca was also great in helping get a great price. My car was ready when I walked in the door incredible staff Incredible place. Kim even More

by Carm24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Jaramillo, John LaFrancesca
Dec 28, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your positive experience with us! We are glad that John, Kim, and the team took great care of you and made your experience with us 5-stars. It is an honor to know how confident you are in our efforts. Wishing you the safest of travels until we meet again!

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