Empire Chrysler Jeep Dodge Ram of West Islip
West Islip, NY
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 PM - 5:00 PM
Tuesday 7:00 PM - 5:00 PM
Wednesday 7:00 PM - 5:00 PM
Thursday 7:00 PM - 5:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 PM - 5:00 PM
Tuesday 7:00 PM - 5:00 PM
Wednesday 7:00 PM - 5:00 PM
Thursday 7:00 PM - 5:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Ripoffs they put in Administrative fee's for $375 that were bogus and tried to force us into financing the car. The staff was inexperienced and the dealership was fifthly. Need I say more use another that were bogus and tried to force us into financing the car. The staff was inexperienced and the dealership was fifthly. Need I say more use another dealership if possible. More
Sal and Gary, the General Manager, were such a breath of fresh air after having experienced horrible customer relations at East Hills Jeep. East Hills called me and asked me to swap out my 2011 Jeep for a fresh air after having experienced horrible customer relations at East Hills Jeep. East Hills called me and asked me to swap out my 2011 Jeep for a new 2014 Jeep. After going to East Hills three times to have them inspect the car and work out a deal for the 2014 lease, they finally ask me to come in to pick up the new Jeep. When I got to the dealership, they put me in the Jeep, transferred my insurance and registration, and even went so far to pair my Iphone with the Jeep. After all of this, they asked me to come inside and then proceeded to tell me they needed to 'rework' the numbers and asked me for an extra $2000 and added $20 more to the monthly lease payment!!! When I called Gary at Atlantic Chrystler Jeep, he felt horrible for the way I had been treated and promised me he would remedy the situation. And he did! I spoke with Sal to go over the trade, and picked up the new Jeep the very next day! No hidden agendas, no sneaky tactics, just pure quality customer service. I highly recommend this dealership!!! More
Stacy is great. Luv my town & country. Was a great experience. No pressure, comfortable atmosphere. Rich B from services was very helpful! If you are looking for a dealer your choice should be Atl experience. No pressure, comfortable atmosphere. Rich B from services was very helpful! If you are looking for a dealer your choice should be Atlantic Chrysler. Tell Stacy - Kathy M sent you More
Tara and the finance employee were fantastic to work with. The management made purchasing my vehicle very easy and understandable and I am very pleased I went to Atlantic. with. The management made purchasing my vehicle very easy and understandable and I am very pleased I went to Atlantic. More
I HAD A GREAT OVERALL EXPREIENCE AND WOULD HIGHLY RECOMMEND THIS DEALERSHIP. VERY PROFESSIONAL AND COURTEOUS. KYLE SALES MANAGER WAS VERY PROFESSIONAL AND PATIENT AND GOT ME INTO SOMETHING I WANTED RECOMMEND THIS DEALERSHIP. VERY PROFESSIONAL AND COURTEOUS. KYLE SALES MANAGER WAS VERY PROFESSIONAL AND PATIENT AND GOT ME INTO SOMETHING I WANTED AT A GREAT PRICE. ROSS WAS GREAT HANDLING THE SALE AND WORKED TO GET ME THE PRICE AND JEEP I WANTED WITH EVERY OPTION I ASKED FOR. I LOVE MY JEEP! A++++ More
Finding ourselves suddenly on the market to purchase a vehicle, a family friend recommended Atlantic Chrysler. We are very happy they did! Within 24 hrs.we drove away in a 2013 Jeep Patriot. Sal, our sal vehicle, a family friend recommended Atlantic Chrysler. We are very happy they did! Within 24 hrs.we drove away in a 2013 Jeep Patriot. Sal, our salesman, listened clearly to what we wanted, There was no pressure to sell us any more than we wanted. A great car with no added on "bells and whistles". The paperwork was handled smoothly and quickly. The Finance Dept., Jason, who we dealt with was professional and friendly. We will be in the market again in a few months (this one planned!) and will definitely be back to Atlantic Chrysler for our next new vehicle--a Compass this time. More
When Sal called me for this promotion on new leases he said he would be able to get me out of my old lease and into a new one without a dime. Well as always I expect that's a lie and it would not happen. said he would be able to get me out of my old lease and into a new one without a dime. Well as always I expect that's a lie and it would not happen. Well he got me out of the old crapy lease and into a better lease with no money out of pocket except for the taxes. He went over and beyond his word and credibility. The guy was even leaving for vacation the next day and had things to do and he waited for me several hours after he was finished with work to make sure everything went smoothly with the transaction. I valued that a lot more than the lease he gave me which was better than the one I was in previously, the money was still the same but I cant complain I'm in a brand new car which I may say is gorgeous and we love it. Thank you Sal for calling me and helping me out and thank you Atlantic for making it happen I am referring everyone possible to your dealership. More
Special thanks to Jason my sales consultant & Kyle the sales manager for showing patience and professionalism in putting this sale together. It was pretty hectic as they tried to meet their month end the sales manager for showing patience and professionalism in putting this sale together. It was pretty hectic as they tried to meet their month end goal on April 30th but they took the time to work with me in selecting a vehicle and structuring the right financial arrangements. I would recommend this dealershhip and also consider purchasing another vehicle from them. I have brought my new vehicle back for minor adjustments since purchasing it and they took care of those issues to make sure I was completely satisfied with my new Jeep. Thanks again to Jason & Kyle. More
I just want to say that this dealership fulfilled all promises and expectations. I am very pleased with the outcome and the sales rep. Steve could not have been more helpful. When I am ready for my nex promises and expectations. I am very pleased with the outcome and the sales rep. Steve could not have been more helpful. When I am ready for my next car, I will definitely return to this dealership. More
Sal was very helpful and patient as well as being knowledgeable about the product. He set up the car for me and went through everything, explaining all of the bells and whistles. He helped me find t knowledgeable about the product. He set up the car for me and went through everything, explaining all of the bells and whistles. He helped me find the right car for me at a good price. Purchasing a new vehicle can be very stressful, but everyone I met at the dealership was dedicated to making it a good experience. I will definitely refer any of my friends to Atlantic Chrysler Jeep Dodge Ram. More