Empire Chrysler Jeep Dodge Ram of West Islip
West Islip, NY
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 PM - 5:00 PM
Tuesday 7:00 PM - 5:00 PM
Wednesday 7:00 PM - 5:00 PM
Thursday 7:00 PM - 5:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 PM - 5:00 PM
Tuesday 7:00 PM - 5:00 PM
Wednesday 7:00 PM - 5:00 PM
Thursday 7:00 PM - 5:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,280 reviews
Richard and Stacey were very professional and easy to deal with. I have purchased several vehicles from this dealership and will continue to do so. Very reputable and professional. deal with. I have purchased several vehicles from this dealership and will continue to do so. Very reputable and professional. More
Well, after driving Jason crazy and changing my mind 2x I picked and received a great suv and all along Jason was by my side explaining options and features of the entire vehicle, he is around same age so he picked and received a great suv and all along Jason was by my side explaining options and features of the entire vehicle, he is around same age so he knew all the right answers before I asked, very helpful and accommodating. He couldn't be more helpful in explaining and doing the round and round dealings with the bosses up the podium,but I the end I looked at my durango on Sunday and picked it up all ready and clean on Monday. As easy as that, I recommend this dealer and if Jason isn't swamped with customers try and get him as a salesman, you won't regret it. Thanks buddy and will talk again. Thank you Mike vandenberg More
I was very pleased at the whole transaction from looking at the vehicle to purchasing the vehicle. Salesman Steve Marinara was helpful and knowledgeable, and the manager Mike K. was honest and direct durin at the vehicle to purchasing the vehicle. Salesman Steve Marinara was helpful and knowledgeable, and the manager Mike K. was honest and direct during the negotiations and closing the deal. Everything was handled well and in a timely manner. Oh yeah, and the 2013 Ram 1500 that I purchased is AWESOME! More
Richard Link worked incredibly hard to get me into the truck of my dreams. First finding it was a mess however eventually he found it all the way in new jersey he brought it back to long island and then c truck of my dreams. First finding it was a mess however eventually he found it all the way in new jersey he brought it back to long island and then continued to work hard to make sure i could afford my payments i will definitly be returning to Rich in the future for my next truck purchase More
THE CUSTOMER SERVICE WAS GREAT EVERYONE I SPOKE TO WAS KIND WILLING TO HELP AND PLEASANT TO TALK TO I FELT WELCOMED. MY QUESTIONS WERE ALL ANSWERED AND WAS NOT MAKE TO FEEL TAHT MY QUESTIONS WERE DUMB KIND WILLING TO HELP AND PLEASANT TO TALK TO I FELT WELCOMED. MY QUESTIONS WERE ALL ANSWERED AND WAS NOT MAKE TO FEEL TAHT MY QUESTIONS WERE DUMB More
This dealer is by far the best. I had a good experience negotiating a price that I was comfortable paying. I was not pressured into buying anything extra I hate that. The team that I worked with were very negotiating a price that I was comfortable paying. I was not pressured into buying anything extra I hate that. The team that I worked with were very professional. Thanks Atlantic. More
I first spoke with a girl from online web sales and she was professional and did not sell me and did not waste my time. after telling her what I was looking for in regards to the car she had Rich get back was professional and did not sell me and did not waste my time. after telling her what I was looking for in regards to the car she had Rich get back to me within 1/2 hour with a solid offer. I went doen to dealer with the thought that the offer given to me on the phone would not stick, but to my surprise it did. they came in below two other dealer offers I received and made it an easy and very pleasurable experience. I WOULD DEFINITELY RECOMEND THIS DEALERSHIP....FROM THE PRE-SALES THROUGH TO THE SALES MANAGER. SIMPLE, HONEST AND EASY. The product sells itself. They needed to be professional and not pushy. They were and I am a happy customer who plans on returning in a few years. More
We explained what we were looking for and Ryan directed us to the vehicle we wanted. He explained the new tech options in the vehicle and made sure we understood how to use them. us to the vehicle we wanted. He explained the new tech options in the vehicle and made sure we understood how to use them. More
Does not stand behind defects covered and I have 4 vehicles and maintenance performed is loged on the incorrect vin. At pickup there was no registration on the window. Car was not clean, not detailed vehicles and maintenance performed is loged on the incorrect vin. At pickup there was no registration on the window. Car was not clean, not detailed at all. When I asked for the mats, was told may not come with vehicle - I layer found them in the back More
I knew that this dealership would help me. I was not prepared for the positive response I got. Not only were they helpful, they wanted to earn my business and set out to prove it. They did not have th prepared for the positive response I got. Not only were they helpful, they wanted to earn my business and set out to prove it. They did not have the truck I wanted, but they found the specific one with all of the equipment I asked for plus a little extra. Though it took some time, the finance department put everything right and also recommended a few necessary add ons that most people don't think about. Shortly, we will be looking for a car or suv and we have no doubt as to which dealership we will look first. Thank you. I love my truck and I drive it all the time!!. More