
Empire Chrysler Jeep Dodge Ram of West Islip
West Islip, NY
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Charles Rottkamp Charles is knowledgeable, professional, and courteous, it was the most hassle/haggle free car buying experience I ever had. I would definetly recommen Charles is knowledgeable, professional, and courteous, it was the most hassle/haggle free car buying experience I ever had. I would definetly recommend Atlantic to my friends, and would likely return to buy my next vehicle More
Great experience My sister and I both went there last Wednesday, 6/25, with the intention of purchasing new Jeep Wrangler Unlimiteds. We both had pretty selective colo My sister and I both went there last Wednesday, 6/25, with the intention of purchasing new Jeep Wrangler Unlimiteds. We both had pretty selective colors/options that we wanted, and George was great with finding what suited our needs. He was definitely a friendly guy, and at no point was there any "high pressure" sales pitches throughout the entire process, which was awesome. They were also very fair with their pricing, so I can't really complain about that either - otherwise I simply wouldn't have bought from them, obviously. Once it came down to working out the financing and paperwork with John, that was as smooth a transition as possible, as he also worked with us regarding our payments, warranties, etc. I never write reviews, but I felt compelled to do so because it was definitely a good choice to go to Atlantic. Overall, a great experience and I would absolutely refer friends and family to them, George in particular. I can't comment on the service aspects of their dealership yet (oil changes, maintenance, etc) but hopefully that goes just as smooth also! More
Great experience Charles was friendly, polite, knowledgable, and straight forward. Available when i needed him. Tom was swift. And the location is convenient. I rec Charles was friendly, polite, knowledgable, and straight forward. Available when i needed him. Tom was swift. And the location is convenient. I recommend these guys for sure. More
Where's my deposit I left a credit card deposit on a 2014 ram truck 6 weeks ago and changed my mind and requested a refund, simply credit my card and when I am ready I w I left a credit card deposit on a 2014 ram truck 6 weeks ago and changed my mind and requested a refund, simply credit my card and when I am ready I will return and look again. I was told that Atlantic does not refund credit card deposits and I will have to wait for a check to be generated to get my money. Well 6 weeks later and many phone calls and excuses that "the check is in the mail" I am still without my deposit.my advice to the consumer who leaves a deposit with this auto giant is to get in writing their policy, before you leave them with your money. I am now off to small claims court. More
Sales Associate and Sales Manager These two gentlemen provided us with excellent customer service. My wife and I purchased two vehicles (Grand Cherokee and Wrangler Unlimited). They wo These two gentlemen provided us with excellent customer service. My wife and I purchased two vehicles (Grand Cherokee and Wrangler Unlimited). They worked with our budget and made our sale possible. They even fed us! Great guys. More
Great experience with Jay Lopez and Brian O'Keefe I cannot express enough how much it was a pleasure to buy a car from Jay Lopez. Not only did he help me find my dream car that I always wanted, he fou I cannot express enough how much it was a pleasure to buy a car from Jay Lopez. Not only did he help me find my dream car that I always wanted, he found a way to make it happen within my budget. In addition, Brian O'Keefe, the sales manager at Atlantic, assisted Jay Lopez in making sure I received a fair deal for my two car trade-ins. Every time I look at my new car, I am overjoyed. My husband also purchased a Jeep from Jay and Brian too. They offered the same courtesy to him as they did for me. My husband also got the car he always wanted. Thank you so much Jay and Brian! We have been to other dealerships and dealt with other dealers/managers and you guys are surely the best in the business! More
I felt like family by the time I left. I was on the hunt for a new Wrangler Unlimited for a couple months. Checked dealerships all over long island, and yeah, all I got was the "shady car s I was on the hunt for a new Wrangler Unlimited for a couple months. Checked dealerships all over long island, and yeah, all I got was the "shady car salesman" stereotype wanting to "sell me" what i was looking for. Throwing around all those big words, worrying more about the sale than the person.... You know the type. The lack of excitement walking in and out of dealerships was palpable. Last week, I was driving along sunrise highway and saw Atlantic Jeep/Chrysler/Dodge/Ram and decided to peek my head in and check their stock. I was greeted by Tim, one of the staff, who showed me around the lot. We talked about the features I was looking for and whatnot. He showed me models in gray (which i was originally looking for) with the options i wanted, that he could get in for me from dealerships further away. He took his time with me and didn't put pressure on me at all... One thing I didn't experience at other dealerships. He showed me a certain Wrangler that I fell in love with quickly. A fully blacked out Altitude edition Sahara with everything I wanted and more. Now, coming from a black sedan and knowing how dirty they get so quick, I told myself I was never gonna get another black car. But I never said black on black... ON BLACK. And lets be real.. Wranglers look even better when they're dirty. So that was the one I ended up choosing. We ran everything we had to through, and then he set me up with Anthony, their finance manager. Anthony's a very upbeat guy, very sociable and made what would usually be a lengthy boring process, into a fun experience. I can't tell you how many times we got off topic and ended up talking about TV shows we watch and just other fun stuff. Seriously took the pressure off the nail-biting experience that purchasing a car usually can be. My experience there was excellent, 11 out of 10 on all levels. These are PEOPLE trying to help other people, not car salesmen looking for a quick buck. Very upbeat, positive people who know the value of teamwork, and you feel like you're part of that team. Recommend these guys 100% for anyone looking to check out a new ride. More
Mr Lewis klahr Our treatment by the employees was fabulous Tim was amazing and Tony in finance was the greatest. They became family by the time we left the dealershi Our treatment by the employees was fabulous Tim was amazing and Tony in finance was the greatest. They became family by the time we left the dealership More
GOOD JOB, FOLKS....THANKS I was somewhat skeptical as I've only dealt with GM dealers and people I know for a lot of years, but that feeling got turned around quickly during bo I was somewhat skeptical as I've only dealt with GM dealers and people I know for a lot of years, but that feeling got turned around quickly during both the sales and delivery process. THANKS MUCH. More
Fantastic Just a great experience from start to finish. Salesperson and sales manager extremely courteous and professional. If you are shopping for a new Chrysl Just a great experience from start to finish. Salesperson and sales manager extremely courteous and professional. If you are shopping for a new Chrysler product I would recommend visiting this dealership More