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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,322 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,322 reviews

July 20, 2014

Charles Rottkamp Charles is knowledgeable, professional, and courteous, it was the most hassle/haggle free car buying experience I ever had. I would definetly recommen More

by Vincent Cirrito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Rottkamp,
July 01, 2014

Great experience My sister and I both went there last Wednesday, 6/25, with the intention of purchasing new Jeep Wrangler Unlimiteds. We both had pretty selective colo More

by gage10283
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George (sales) and John (financing), George David
July 01, 2014

Great experience Charles was friendly, polite, knowledgable, and straight forward. Available when i needed him. Tom was swift. And the location is convenient. I rec More

by beth.bianculligazes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Rottkamp
June 30, 2014

Where's my deposit I left a credit card deposit on a 2014 ram truck 6 weeks ago and changed my mind and requested a refund, simply credit my card and when I am ready I w More

by Pazz11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Charles Kyle
Jun 30, 2014 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Pazz, My name is Danielle Godin. I am the Customer Relations Manager at Atlantic CJDR. I apologize for the delay in refunding your deposit. There is a process and information we need to refund a credit card to ensure that the deposit is going to right account. However, if they cut you check, it should not take this long. I would like to speak to you further about this so I can find out what is causing the delay. Can you contact me at 631.422.0123 x207? I will be awaiting your call. Thanks

June 22, 2014

Sales Associate and Sales Manager These two gentlemen provided us with excellent customer service. My wife and I purchased two vehicles (Grand Cherokee and Wrangler Unlimited). They wo More

by ReinaldoIlana5585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Lopez and Brian O'Keefe, Jason Lopez
June 22, 2014

Great experience with Jay Lopez and Brian O'Keefe I cannot express enough how much it was a pleasure to buy a car from Jay Lopez. Not only did he help me find my dream car that I always wanted, he fou More

by Imandel3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Lopez and Brian O'Keefe, Jason Lopez
June 18, 2014

I felt like family by the time I left. I was on the hunt for a new Wrangler Unlimited for a couple months. Checked dealerships all over long island, and yeah, all I got was the "shady car s More

by briangallway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Giacalone & Anthony Macca
June 15, 2014

Mr Lewis klahr Our treatment by the employees was fabulous Tim was amazing and Tony in finance was the greatest. They became family by the time we left the dealershi More

by cookie14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Giacalone,
June 12, 2014

GOOD JOB, FOLKS....THANKS I was somewhat skeptical as I've only dealt with GM dealers and people I know for a lot of years, but that feeling got turned around quickly during bo More

by bnoll123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE, TJ, BRIAN, Steve Bodnar
June 04, 2014

Fantastic Just a great experience from start to finish. Salesperson and sales manager extremely courteous and professional. If you are shopping for a new Chrysl More

by jsab48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kyle
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