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Empire Chrysler Jeep Dodge Ram of West Islip
West Islip, NY
1,320 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,320 reviews
September 08, 2014
The Worst ever The customer service was the worst we have ever had. We deal with the public and know how difficult people/situations can be, But we have never been t The customer service was the worst we have ever had. We deal with the public and know how difficult people/situations can be, But we have never been treated like that .. especially when we bought a vehicle for 35! What is happening! The salesman Dominick was nice but he has much to learn about selling cars, Kyle as a selling manager OMG! NEEEVVVEERRR AAGGAAINNNNNN! More
by raidie333
Employees Worked With
Kyle
September 07, 2014
Satisfied James was an absolutely pleasure to work with. We found his easy going manner made our experience seemless and rather enjoyable. Thanks for all your h James was an absolutely pleasure to work with. We found his easy going manner made our experience seemless and rather enjoyable. Thanks for all your help James! More
by Meyerjm05
Employees Worked With
James Loeven, James Loeven
September 04, 2014
Friendly salesperson Rich Link I had a great experience when we came to Atlantic Jeep and met Rich Link my son purchased a Jeep latitude and he had a bad experience with another dea I had a great experience when we came to Atlantic Jeep and met Rich Link my son purchased a Jeep latitude and he had a bad experience with another dealer F/I guy my son was already approved by his credit union. And Rich did not talk down or talk him out of taking that loan and that is what made me come to Atlantic and buy the 200. I told the Podium MGR I be back and I was I had NO intention to buy a new or any car but the way Rich treated my Son he deserved my business. He is GREAT FOR ATLANTIC JEEP CHRYSLER DODGE. More
by jimmomo1
Employees Worked With
Rich Link,Jason, Richard Link
September 01, 2014
Great experience Maryann was extremely friendly and helpful. We will be recommending her to all our friends and family. We had our 4 year old daughter with us and she Maryann was extremely friendly and helpful. We will be recommending her to all our friends and family. We had our 4 year old daughter with us and she was attentive to her also. Overall great expierience. More
by Darlene1975
Employees Worked With
Maryann, Maryann Rocondino
August 30, 2014
2014 Town & Country I would recommend going to Steve in sales as he really seemed genuine and I believe did get me the best deal possible. He was able to help me get out I would recommend going to Steve in sales as he really seemed genuine and I believe did get me the best deal possible. He was able to help me get out of a lease with over a year left in payments and still keep my new lea see payment s reasonable. More
by tnb5
Employees Worked With
Steve Marinaro, Steve Marinaro
August 29, 2014
Maryann was excellent! Maryann was great and continues to be so helpful with questions I have had. Definitely ask for her. The ultimate professional. She is why we went back Maryann was great and continues to be so helpful with questions I have had. Definitely ask for her. The ultimate professional. She is why we went back to purchase there. We live in Brooklyn. More
by Anchor24
Employees Worked With
Maryann Rocondino, Maryann Rocondino
August 28, 2014
WORST DEALERSHIP I HAVE EVER BEEN TO Purchased a new 2014 Dodge Challenger. After that they would not help me with anything. They went as far as not returning my calls to me or Chrysler, Purchased a new 2014 Dodge Challenger. After that they would not help me with anything. They went as far as not returning my calls to me or Chrysler, Mopar or the finance company I had the finance with. More
by advance99
Employees Worked With
Michael Roberts and Anthony in Finance
August 25, 2014
Smooth and Quick deal George David was excellent in knowledge of product and human psychology. Manager Alex went extra mile for sealing the deal. Easy to say; pleasure d George David was excellent in knowledge of product and human psychology. Manager Alex went extra mile for sealing the deal. Easy to say; pleasure dealing with this dealership. More
by natvic
Employees Worked With
George David, George David
August 22, 2014
THE PEOPLE I DELT WITH IN THIS DEALER ARE LYING THIEVES!!!!! I WILL NEVER STEP FOOT IN THIS DEALER AGAIN AND THANKFULY I DIDN'T FALL FOR PHIL MARRATTA OR MICHAEL HAHNS SCAM. I WENT INTO THEIR STORE ON AUG 19TH 2 I WILL NEVER STEP FOOT IN THIS DEALER AGAIN AND THANKFULY I DIDN'T FALL FOR PHIL MARRATTA OR MICHAEL HAHNS SCAM. I WENT INTO THEIR STORE ON AUG 19TH 2014 LOOKING FOR AN USED JEEP. MR HAHN WAS HELPFUL AT FIRST AND I DROVE A 2010 JEEP LIBERTY PRICE AT ABOUT 17,000 WHEN WE RETURN HE AND THE MANAGER GAVE ME A PRICE OF 15,500 I WAS GOING TO PUT 8,000 DOWN AND FINANCE THE REST APPROX 8,000 AND THEY HAD MY PAYMENTS AT 229 FOR 60 MONTHS. I WOULD BE PAYING 5,700 BACK INTEREST. I QUESTIONED MY CONCERN AND ASKED THE INTEREST RATE THEY SAID ABOUT 6%. I BELIEVE THEY MIGHT HAVE GOTTEN THAT PAYMENT OF 229 A MONTH BECAUSE THEY SOMEHOW WERE GOING TO CHANGE THE PRICE ON THE BILL OF SALE. NEEDLESS TO SAY I WALED OUT. THEN WENT TO BROWNS ON RT112 FOUND A CAR FINANCED 14,700 PAYMENTS ARE 270 WITH EXTENDED WARRANTY ONLY PAYING 1,500 BACK IN INTEREST.I HIGHLY RECOMMAND GOING TO BROWNS IN PATCHOGUE 483 RT 112 ASK FOR JERMAL BLANCO PROMISE YOU WILL HAVE NO RERETS. THE ASKING PRICE ON THE CAR WAS 20,995 I OFFERED 18,000 THEY CAME BACK AT 18,600 I FELT THEY WERE VERY FAIR UP FRONT AND HONEST. ATLANTIC( CHRYSLER,JEEP,DODGE,RAM) LOCATED ON 130 SUNRISE HIGHWAY WEST ISLIP DIDN'T HAVE ANY OF THOSE OUTSTANDING QUALITIES. More
by tigger318
Employees Worked With
PHIL MARRATTA MICHAEL HAHN
August 19, 2014
Above and beyond The salesperson, Jay Waters, was unbelievably helpful and amicable. We gave him an idea of what we needed, wanted, and the price range to maintain and The salesperson, Jay Waters, was unbelievably helpful and amicable. We gave him an idea of what we needed, wanted, and the price range to maintain and he delivered in every aspect. Much more than expected. We found that this was an experience unique to this dealership as other dealerships in the area were not willing to look hard enough. Jay was exceptional and made the entire car purchasing experience pleasant. I know that we will definitely be going back there once we are looking to get add another vehicle. More
by izzy1022
Employees Worked With
Jason Waters, Jason Waters
