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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,293 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,293 reviews

March 15, 2024

The personals listen, take and try to address your concerns the best way they can. They wait time for service with an apppointment wasnt long. I had a concern and the personal at the service counter More

by rajohn95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 15, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Rajohn, We are grateful for you leaving us this extraordinary review! We are thrilled to hear that our team took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that they listen and address your concerns. Please drive safely and do not hesitate to let us know how we may be of further service to you.

March 15, 2024

Excellent service department. Every person I came in contact with worked to make sure my needs were met. I would recommend this dealership to any person that needs service on ther More

by tpowers1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gonyou and service advisor Mayda
Mar 15, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your positive review and recommendation! Providing top-notch service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

March 14, 2024

Had my Grand Cherokee serviced for a recall at Empire CJDR of west islip. They took my truck in on time and Joe Deguire described what had to be done for recall and gave me a time limit of about 2 to 3 More

by DP32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Mar 15, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your positive experience with us! We are glad that Joe got your automotive needs taken care of- thoroughly and efficiently. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 14, 2024

They kept me posted through my entire service and completed what needed to be done in a timely manner. More

by Stefanitaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Mar 14, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your positive review! We are so glad that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 13, 2024

I had my car serviced yesterday with Robert. Not only was Robert extremely professional and helpful on the phone, but he went out of his way to explain things to me and offered wonderful custome More

by Sju517
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert from service dept
Mar 13, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your positive experience with us! Offering quality and efficient service is so important to us, and we are glad that Robert provided you with nothing less. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

March 13, 2024

Joe Deguire and his team are great. The service department is fantastic. They did great warranty work on my ram 1500 and changed the oil. More

by neftalio1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Mar 13, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star rating! We are happy to hear that Joe took great care of you and your Ram 1500. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 11, 2024

Great to work with, whole process took less than a day! Lots of inventory to choose from! More

by bmbutler125
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Cadolino, Brittany Walker, John LaFrancesca
Mar 11, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your wonderful review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that our team took great care of you. Congratulations on your new vehicle! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 11, 2024

ECJDR of West Islip gives superior service. Whether you are buying or leasing a car the salespeople have great integrity to help with the process. My salesperson Ryan was very efficient and kno More

by MecMut
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kopping, Diego Ortiz, Kyle Cadolino
Mar 12, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

MecMut, We greatly appreciate you for leaving Ryan this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Ryan could provide you with top notch service. We are delighted to know that he was very helpful, efficient and knowledgeable. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Chrysler Jeep Dodge Ram of West Islip team!

March 08, 2024

Joe Deguire, in service was excellent and made sure I was kept up to date, through out my service. More

by RJF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Mar 11, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your positive experience with us! We are glad that Joe took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 06, 2024

Very satisfying experience. ...... since this was my first time to travel long distance to get a good deal, us I usually got it from my local dealership. Thanks, for the corpo More

by madiopcoura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
kiberly caldwell
Mar 11, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your positive review! We are happy to hear that our team took great care of you and made your visit with us worthwhile. It is our pleasure to assist you in any way possible. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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