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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

Overview
Reviews
4.8
1,320 Reviews
Call Dealership (631) 422-0123
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555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,320 reviews

April 28, 2025

I would really like to thank Jim for making this such an easy process for me! Such great service, left my car working perfectly. I really appreciate your help and everyone at Empire for being so helpful, ki More

by Sandra Portillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Apr 29, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Sandra, We are delighted to hear that Jim was able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help!

April 26, 2025

I've had a poor experience with this service center previously, having waited 2 months for my vehicle to be serviced without being offered a loaner. Unfortunately, my recent visit on 4/26/25 has yielde More

by Siqiññaatchiaq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Just a bad experience
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April 23, 2025

True concern for getting me in and fixed immediately kudos! Scott Forenza handled my situation perfectly Congratulations on a personalized and great experience More

by herman.goldsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Forenza
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Apr 23, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Herman, Thank you for sharing your great experience with us. We are glad to hear that your service experience with Scott was so positive and hassle-free. We look forward to serving your vehicle needs again!

April 22, 2025

Did what I needed and pointed out other preventative service that is coming up in More

by rjagostino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
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Apr 23, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jagostino, Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service.

April 17, 2025

The service was fast and timely and the place was clean , the service manager was great More

by frankr1771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Ingrassia
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Apr 21, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Frank, We appreciate you taking the time to let us know how are dealership is doing. Our service team works so hard to serve each customer with fast and easy customer service and hassle-free experience. Please let us know if there is anything else we can do to assist you, we would love to help.

April 17, 2025

Awesome service, comfortable seating, great coffee! Thanks for everything. Service was quick and promised on time. More

by Brettm813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lamberti, Edward Lenski, Joseph Schnettler, Richard Losco, Diego Ortiz
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Apr 21, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Brett, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to the next time we serve your vehicle needs again.

April 15, 2025

Its an awesome dealership. .they take great care of your vehicle..always a good experience More

by Supply1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lamberti, Edward Lenski, Joseph Schnettler, Richard Losco
Report | Print
Apr 16, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your positive experience with us. We are delighted to hear that your vehicle experience with our team was so pleasant from the start to finish. We look forward to the next opportunity to serve you again.

April 14, 2025

The service is always excellent! Jim always goes above and beyond to make sure that everyone has a good experience at Jeep. Jim is friendly, professional and looks out for the custom More

by Lis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James / Jim - he is the gentleman that always helps me at the service counter, Jean Maestri
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Apr 14, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Lis, Thank you for sharing this review with us. Jim and the rest of our service crew are always striving to be very concise and thoroughly. We are glad to hear that your experienced and appreciated their attention to detail. We look forward to the next time we serve your needs again!

April 12, 2025

Very quick service appointment, everybody was very nice and helpful. Waiting time was quick. Our service guy Joe Deguire was great More

by Michael D'Angelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Report | Print
Apr 14, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Michael, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with Joe was so positive. We look forward to seeing you again when it is time for your next service.

April 12, 2025

Great service. They always take care of you at this dealer ship. I will definitely be coming back More

by marcmans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Lenski, Richard Losco
Report | Print
Apr 14, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Marc, Thank you for your time and feedback. We are thrilled to hear that your service experience with us was so pleasant! We look forward to the next opportunity to serve your automotive needs!

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