Empire Chevrolet of Huntington

Horrible Customer Service I would give this dealership 0 stars if at all possible. We originally saw the car two weeks ago, were told they wouldn't come down in price, only to I would give this dealership 0 stars if at all possible. We originally saw the car two weeks ago, were told they wouldn't come down in price, only to see it listed for $1,000 less a week later, so obviously there is some wiggle room in this price. The reason we returned was because the woman who calls for the customer satisfaction survey said they would give us a better price on our trade-in and would be able to negotiate the price with us(in addition to seeing it now listed at $1,000 less). We would not have wasted the dealers time or ours had we not been told someone would be able to help us out. Dave was incredibly rude, unwilling to help at every turn, and tried to pressure us into making a purchase because "they were closing in one hour." When asked to negotiate the price we were scoffed at. We gave Dave the price we were looking to be at and were told "they're not going to do that" instead of even countering the offer or trying to waive some of the fees he came back to his desk and rudely sent us on our way as almost to say "sorry you don't want to pay this but I'm sure someone else will so GTFO." We've been looking for cars for about three weeks at multiple dealers and this was by far the absolute WORST experience we've had. We've left all the other dealerships on good terms with the sales men and women and have even been in contact with a few who are sending other vehicles we may be interested in, clearly this dealership and Dave could care less about good customer service. More

Inventory very low on Traverse. Low ball on trade. David was very helpful. He took My wife and I on a test drive and went over the vechicle. We didn’t make a deal because they had very inventory on Tra David was very helpful. He took My wife and I on a test drive and went over the vechicle. We didn’t make a deal because they had very inventory on Traverse. They also low balled my trade. They didn’t seem like they wanted to make a deal. David was great and this should be no reflection on him. He even followed up twice which I thought was professional. He is a gentleman. More

2018 Tahoe Michael Sandoval was a top notch salesperson and made our car buying experience seamless from start to finish. He was always honest with us and extrem Michael Sandoval was a top notch salesperson and made our car buying experience seamless from start to finish. He was always honest with us and extremely knowledgeable. I oftentimes encounter salespeople who are pushy, and Michael was the exact opposite. He let us work at our own speed and we were able to take the time that we needed to make a decision that worked for us. The best part was, Michael gave us a great deal! We are so happy that we built this relationship with Michael. We are Chevy "lifers" and after this, we will be Huntington Chevy lifers!! More