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Empire Chevrolet of Huntington
Huntington, NY
1,226 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,226 Reviews of Empire Chevrolet of Huntington
March 28, 2020
Let me start off with saying part of a car reputation is who you deal with and the Huntington NY dealership is beyond the worst!!! The service department is so unprofessional, so rude and literally don’t gi who you deal with and the Huntington NY dealership is beyond the worst!!! The service department is so unprofessional, so rude and literally don’t give a crap about a costumer who is clearly paying for a car and servicing. This was my first time with a Chevy vehicle and I will tell you it is surely the last. I have always had a Hyundai and never had so many problems with the actual vehicle which every week a diff tire pressure is out and low. This has been ongoing for over a year and the service department literally does crap. When you call or you are there you see no work being done or no phone calls back. VEER AWAY from Chevy. I don’t have regrets in life but buying a Chevy equinox from the Huntington NY location was the worst decision of my life. Once my lease is over I will never step foot in a Chevy dealership again. Hyundai all the way!! More
by AlyG
Employees Worked With
Michael Sandoval
March 22, 2020
We had a really great experience leasing another Chevy Traverse. David was great to work with. He was an outstanding salesman. Chevy is lucky to have him. Traverse. David was great to work with. He was an outstanding salesman. Chevy is lucky to have him. More
by Roe & Simone
Employees Worked With
David Vincent, Frank Gentile
March 15, 2020
Service very poor Brought car in right at 10:00 for a 10:00 appointment for inspection, told them 1 headlight was out and 1 tire needed air. Didn't hear anything so ca Brought car in right at 10:00 for a 10:00 appointment for inspection, told them 1 headlight was out and 1 tire needed air. Didn't hear anything so called at 3:00, they said car passed inspection. I asked about the headlight and they hadn't changed it. Seemed odd since passed inspection but they said they would change it now. Authorized 2 other services including coolant change. They said since first time there they would give a good discount on it however later when I looked at the previous coolant change I got at another dealer, this was actually more expensive. I didn't get a call to tell me it was done so I called at 5 and the first person who answered said to call back on Monday! I said no and they transferred me and now was told the car did not pass inspection. I reminded them they told me it did pass at 3:00 and they said it was technician error. Nothing they could do now since everyone gone so I had to drive with expired inspection for a week until I could bring it somewhere else. I imagine if they looked at the car timely we could have rectified the battery situation which caused the failure over the 8 hours they had the car. Remember the tire low on air. Yeah, that wasn't filled either. $863 later I had 2 overpriced services done and no inspection. I won't be returning and you should save yourself for an experience like this. More
by ptdusky
Employees Worked With
Gilda Epifanto
March 08, 2020
Very poor customer service from office manager We were there leasing a equinox. The salesman brendon was nice. The manager Brian okeefe had very poor customer service. We waited 2 hours to see a Gn We were there leasing a equinox. The salesman brendon was nice. The manager Brian okeefe had very poor customer service. We waited 2 hours to see a Gn financial person. The manager never apologized or picked someone else. He said sorry nothing I can do. That’s totally unexceptable. If I didn’t fill all papers out already, I would have cancelled r The whole thing. More
by Helene
Employees Worked With
Brenden,Tom,Brian keefe
March 04, 2020
If it wasn’t for Patrick Scott, probably would have not purchased my truck. If you want somebody to match your price and give you a great deal with not being ripped off make sure to ask for him and only hi purchased my truck. If you want somebody to match your price and give you a great deal with not being ripped off make sure to ask for him and only him. More
by gregespinosa
Employees Worked With
Patrick Scott
March 02, 2020
We leased a Chevrolet Equinox on the last Saturday of the month. The showroom was mobbed, but Gina gave us all the time, incuding going over all of the vehicle features. Gina is extermely professional and co month. The showroom was mobbed, but Gina gave us all the time, incuding going over all of the vehicle features. Gina is extermely professional and confident. We couldn't be happier with the way we were treated, she is simply the BEST !!! More
by reded427
Employees Worked With
Chris Mooney, Gina Cordasco
February 17, 2020
Poor customer service I purchased my used Chevy late November the vehicle developed a water leak, windows or roof, I brought in early February the vehicle back to find out I purchased my used Chevy late November the vehicle developed a water leak, windows or roof, I brought in early February the vehicle back to find out where the leak was coming from. Both the Salesman and the Used Car Manager blew me off and told me that the $5,000 warranty that I had purchased effectively was useless for my problem. When I was sold this warrant I was lead to believe that it covered EVERYTHING, but as most sales people do I was just told what they believed I needed to here for me to purchase the extended warranty. I would not recommend this dealership to anyone ever. More
by papajoe818
Employees Worked With
Anthony Fasciano
February 11, 2020
Kevin Miller was great! Everything from picking my automobile to taking delivery was great. I was shown many options and how to configure my new truck by Kevin who really kn Everything from picking my automobile to taking delivery was great. I was shown many options and how to configure my new truck by Kevin who really knows trucks. More
by green.eyed.t
Employees Worked With
Kevin Miller
February 11, 2020
David Vincent had exceptional knowledge of the Chevy Tahoe I purchased. He was patient and kind with all of our questions. He was not pushy and listened to what we were looking for in the Tahoe..In doin Tahoe I purchased. He was patient and kind with all of our questions. He was not pushy and listened to what we were looking for in the Tahoe..In doing so, we were able to choose the right one for our family.David took the time to show me all the features in the car before I left the dealership today. I had a very good experience at Huntington Chevrolet due to David Vincent. I would highly recommend him as a salesperson More
by lara17174
Employees Worked With
Paul Weiss, David Vincent
