Empire Chevrolet of Hicksville

Stay clear of this dealership, there are plenty of other dealerships to buy a Chevrolet from spend my whole Saturday afternoon. They’re working out a deal on a car that I saw online only to be told after th dealerships to buy a Chevrolet from spend my whole Saturday afternoon. They’re working out a deal on a car that I saw online only to be told after the deal with agreed-upon that the car had to be financed through one of their banks and not a credit union because they don’t get kickback from the credit union on the ridiculous interest rates was then told if I wanted to finance through the credit union I would have to pay $2000 more for the deal that we agreed upon on the car take it or leave it Shaikh the sales manager. Was given an approval and rate terms on Saturday only to be told on Monday a mistake was made on the length of the term. Refusing to let Jovia Financial broker the loan at a much lower Rate that the dealership was willing to offer, they broke a deal on the car with another customer and told me they only had to hold the car for me for 24 hours and my deposit was going to be refunded horrible business people I would avoid this dealership at all costs. More

Empire Chevrolet was a great choice and Brandon was the reason. From the moment we walked in he greeted us with a smile and made sure all of my wife’s questions were answered. We purchased the car same day reason. From the moment we walked in he greeted us with a smile and made sure all of my wife’s questions were answered. We purchased the car same day because we were so comfortable with Brandon. We were completely satisfied at Empire. More

Great people. People make all the difference. Brandon, Leigh, Shake and Sean were top notch. Not to mention Rachel at the cash machine! People make all the difference. Brandon, Leigh, Shake and Sean were top notch. Not to mention Rachel at the cash machine! More

Excellent service and sales department, honest and helpful, would go again and that’s what was the most important test. helpful, would go again and that’s what was the most important test. More

Had a great experience with suada and Anthony they were very personable nothing but good things to say will be coming here for my future cars very personable nothing but good things to say will be coming here for my future cars More

Suada was AMAZING! !!! Anthony was AMAZING!! I came in to purchase my first car and within 3 days I was more than satisfied and left with my dream car. They were so info !!! Anthony was AMAZING!! I came in to purchase my first car and within 3 days I was more than satisfied and left with my dream car. They were so informative and helpful I couldn’t have been more pleased with my time at empire Chevrolet of Hicksville :)!!! More

Having to finance a brand new car after a tree fell on your old one, totaling it completely, should have been a stressful experience. However from the moment I called to schedule a test drive of a car I s your old one, totaling it completely, should have been a stressful experience. However from the moment I called to schedule a test drive of a car I saw online, my experience with Empire Chevy of Hicksville was incredible. Evelyn at the front was super sweet and helpful. Brandon Burns was my sales guy who made being there feel more like talking with an old friend than being sold something. Even the manager Sean made sure everything was moving in the right direction and was such a pleasure to talk to. There’s a certain anxiety about dealerships where you wonder if the people there want to help you, or are just looking for the next sale. I’m very confidant that this team had my best interest in mind and I walked out with a car I love with a much better pricing than I initially expected. Leigh in finance was incredible and worked with me and the banks to get me a lower interest rate and was just so transparent through the entire process. Overall this team has an incredibly warm and human approach to working with their clients, as I saw their interactions with others as well. The entire staff has such a professional yet human attitude you don’t often see. I’m definitely recommending them to anyone I know looking to lease or finance. Thank you guys all again for making this an enjoyable last three days instead of stressful. More

Kevin at Service, Suada and David at Sales and her manager Sean, and Anthony as a Finance Manager were absolutely phenomenal. I received terrible news that the car I purchased back in October was tota manager Sean, and Anthony as a Finance Manager were absolutely phenomenal. I received terrible news that the car I purchased back in October was totaled after a freak accident when there was a foreign object on the road. The team over at Empire Hicksville were able to find me a new car the SAME day my insurance company towed my totaled car away. I love my new 2017 Kia Sorento and I would have never been able to get a new car so fast without them! They have a new customer forever! More

Suada, Anthony and the finance manager were really helpful with the process of getting a certified pre owned. The whole process felt like a breeze. helpful with the process of getting a certified pre owned. The whole process felt like a breeze. More

Di was absolutely fantastic. He paid attention to detail and didn’t recommend extra services that were not needed at that particular time. Gave me a heads up on when those items He paid attention to detail and didn’t recommend extra services that were not needed at that particular time. Gave me a heads up on when those items should be addressed in which I will bring my vehicle back in. More