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Empire Chevrolet of Hicksville

Hicksville, NY

4.7
163 Reviews

236 South Broadway

Hicksville, NY

11801

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Showing 163 reviews

March 04, 2025

I had a great experience at Empire Chevrolet in Hicksville. Thomas Speranza did a wonderful job helping me lease my new car. He was very professional and accommodating. I would definitely recomme More

by fmb1229
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Speranza
Mar 04, 2025 -

Empire Chevrolet of Hicksville responded

Congratulations on your new lease and welcome to the- Empire Chevrolet of Hicksville family. We are honored that you chose our dealership for this sales experience. Thomas will be thrilled to hear your very kind words and willingness to recommend us to others, thank you. We look forward to the next opportunity to serve you again!

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February 28, 2025

Service department was great. Sales department I thought was great. Shortening the story dramatically…. OnStar wasn’t working when I got the car. Go back to sales they More

by Paul Abate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erick and George
Mar 05, 2025 -

Empire Chevrolet of Hicksville responded

Paul, Thank you for your feedback and bringing this to our attention. We do apologize for the treatment you received from our staff. We will share your comments with our management team. If you would like to discuss further, please reach out to our General Manager, Thabiti Lee at (516)831-0421 or Email: tlee@eagny.com.

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February 28, 2025

After a disappointing attempt to get a service appointment with a nearby Chevrolet dealership I reached out to the service department at Empire Chevrolet of Hicksville. The person that scheduled m More

by steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Talento- service advisor
Feb 28, 2025 -

Empire Chevrolet of Hicksville responded

Steven, Thank you for taking the time to write this amazing review and feedback. We are thrilled to hear that our entire service department was able to show you exceptional customer service throughout your visit at our dealership. Our entire team was honored to assist you with all your concerns and questions. If you should have any more concerns, feel free to contact us at our dealership. We look forward to serving you again!

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February 26, 2025

I had an excellent experience at Empire Chevorlet of Hicksville. Erick Charles & Syed Abbas listened to me, answered all of my questions and got me in a car that I am very happy with. They were professi More

by jmarve1252
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Charles, Syed Abbas
Feb 26, 2025 -

Empire Chevrolet of Hicksville responded

Thank you for taking the time to write this amazing review about your service experience at- Empire Chevrolet of Hicksville. Erick and Syed are great asset to our team to it isn't a surprise that you had a great experience at our dealership. We strive to serve each customer with top notch customer service throughout their visit.

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February 26, 2025

The staff was helpful and courteous. They answered all our questions and explained the process. More

by ncsmith54
Recommend Dealer
Yes
Employees Worked With
Nicolas Panta
Feb 27, 2025 -

Empire Chevrolet of Hicksville responded

Smith, Thank you for letting us know you had a great experience at our dealership and we hope that you are enjoying your new vehicle. The entire staff will be thrilled to hear that you were pleased with their customer service. We look forward to the next time we serve you again.

February 21, 2025

The Empire Chevrolet of Hicksville is an Excellent service facility that took the time to do my cars annual inspection quickly and efficiently. More

by stavrosk1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gonyou
Feb 21, 2025 -

Empire Chevrolet of Hicksville responded

Thank you for your time and feedback. We are delighted to hear that our dealership was able to provide you with exceptional service before and after your vehicle inspection. We look forward to the next time we service your vehicle, Safe travels!

February 20, 2025

Polite and professional staff, prompt and efficient service. The job was done right the car was returned in better condition then we left it. More

by tmac.3187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Talento , Abdul Waheed
Feb 20, 2025 -

Empire Chevrolet of Hicksville responded

Thank you for your time and feedback. We are so happy to hear that your service experience with us was efficient and concise! Please let us know if you have any other issues. We would be happy to help!

February 13, 2025

The dealership was clean, and the staff was very nice and kind and knowledgeable on the vehicles More

by Acopeland1126
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Misiak
Feb 14, 2025 -

Empire Chevrolet of Hicksville responded

Thank you for your your review. We are glad that our team was both kind and helpful, but we are discouraged to see your low star rating. If you would like to discuss your concerns further, please contact our General Manager, Thabiti Lee, at (516) 831-0421 or at tlee@eagny.com.

January 31, 2025

Loved working with salesperson Nicolas Panta and his manager Syed. They were able to get us in a 2025 Traverse. This would be our 4th Chevy and 3rd at this dealership. They were a pleasure to work wi More

by MelidaHagerman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas Panta
Feb 03, 2025 -

Empire Chevrolet of Hicksville responded

Melida, On behalf of everyone here at- Empire Chevrolet of Hicksville, thank you for providing us with this amazing 5-Star review. We are delighted to hear that Syed was able to provide you with exceptional customer service. Thank you for your loyalty and enjoy your new 3rd vehicle, Safe travels!

January 28, 2025

I had the best service purchasing a vehicle with the sales professional TOM MISIAK I would highly recommend him to all of my friends and family, and anyone that’s interested in purchasing a car, very ho More

by Stacey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saed , Tom Misiak
Jan 28, 2025 -

Empire Chevrolet of Hicksville responded

Stacey, On behalf of all of us here at- Empire Chevrolet of Hicksville, thank you for your kind words. We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. Tom is a great member of our team and will be thrilled to hear you were so pleased with his services. We look forward to serving your future automotive needs. Have fun cruising around town in your new car, Safe travels!

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