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Empire Chevrolet of Hicksville

Hicksville, NY

Overview
Reviews
4.7
142 Reviews
Call Dealership (516) 210-5137

236 South Broadway

Hicksville, NY

11801

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Showing 142 reviews

October 19, 2024

I discovered the chrome caps were not on the lug nuts on 2 wheels after tires were rotated. I will contact Empire on Monday and hopefully they will replace them. Otherwise service was good. More

by Camato85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not have names
Report | Print
October 09, 2024

My name is Derik and I worked with Edwin Amaya. He went to bat for me and really got us a great deal on our 2021 Traverse. Edwin made buying a car easy and pleasurable. I highly recommend Edwin More

by derik10c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Amaya
Report | Print
Oct 10, 2024 -

Empire Chevrolet of Hicksville responded

Derik, Providing exemplary service is so important to us here at Empire Chevrolet of Hicksville and we are glad that Edwin's efforts could meet your satisfaction and high recommendation! We are thrilled to know that he made buying a car easy and pleasurable. Congratulations on your new 2021 Chevrolet Traverse- behalf of the entire team!

September 25, 2024

The sales person Edwin Amaya went above and beyond for me, I highly recommend this dealership. They were as Honest as they could be. More

by Robmeza584
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Amaya , Tom Brezinski
Report | Print
Sep 25, 2024 -

Empire Chevrolet of Hicksville responded

Thank you for sharing the positive experience you had with Edwin! Your recommendation means so much to us and we are delighted that he provided you with the quality care that you deserve. We hope for an opportunity to work with you again!

September 21, 2024

Emilio was the absolute best, made my experience super smooth and easy. Very knowledgeable about cars, will recommend. More

by bbenish50
Recommend Dealer
Yes
Employees Worked With
Lance, pierre, Emilio Ramirez
Report | Print
Sep 23, 2024 -

Empire Chevrolet of Hicksville responded

Thank you for your positive review and recommendation! We are glad that Emilio provided you with a smooth, and efficient experience. Our guests' satisfaction is our utmost priority. Congratulations on your new vehicle!

September 10, 2024

Javier Martinez was very professional and friendly car salesman. Definitely recommend this location for your next car More

by Liz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Martinez
Report | Print
Sep 12, 2024 -

Empire Chevrolet of Hicksville responded

Liz, Thank you for your positive review and recommendation! We are glad that Javier provided you with 5-star service throughout your visit. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!

August 23, 2024

Salesmen were very helpful and knowledgeable. Didn't feel pressured into buying something. I felt like I got a good deal on my car More

by palmese42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Misiak
Report | Print
Aug 23, 2024 -

Empire Chevrolet of Hicksville responded

We greatly appreciate you for leaving us this remarkable review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were very helpful and knowledgeable. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Chevrolet of Hicksville team!

August 19, 2024

Salesman Tom Misiak was great. He made buying a car easy and pleasurable. I would definitely recommend using him and this dealership. Everyone was friendly and courteous. More

by FFimmano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Misiak
Report | Print
Aug 19, 2024 -

Empire Chevrolet of Hicksville responded

Thank you for your positive review! We are so glad that Tom provided you with a seamless and exceptional experience. He will be honored to have earned your kind recommendation. On behalf of the entire team- we warmly congratulate you on your new vehicle!

August 03, 2024

So far Dee in the service center was the only one who took the time and went beyond to solve and service problems/issues More

by Ferrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dee
Report | Print
Aug 09, 2024 -

Empire Chevrolet of Hicksville responded

Hello, Were delighted to hear that Dee was there to help with your service needs. But were disappointed that you were not completely satisfied with your visit. If you would like to discuss further, please contact our Service Manager, Tim Gonyou, at 516) 831-0421 or at tgonyou@eagny.com. Thank you!

July 26, 2024

Great dealership. Leigh and Frankie are incredible people. No pressure, no double talk just straight numbers and no upsell. Even with a small hicup Leigh and Frankie s More

by AJ.GREINER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leigh Charity, Frankie Fardette
Report | Print
Jul 26, 2024 -

Empire Chevrolet of Hicksville responded

AJ, It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Leigh and Frankie took great care of you. It is our pleasure to assist you in any way possible. Thank you for your 5-star rating! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 19, 2024

Abraham Castillo made this experience easy for me. He addressed my questions in a kind and patient way and assured me the issue with my car would be taken care of quickly. He assured me the warranty w More

by mikebaum32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Castillo
Report | Print
Jul 19, 2024 -

Empire Chevrolet of Hicksville responded

Mike, Thank you for leaving Abraham this wonderful review! We are so glad that he got your automotive needs taken care of- thoroughly and efficiently. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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