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Empire Chevrolet of Hicksville

Hicksville, NY

4.7
140 Reviews

236 South Broadway

Hicksville, NY

11801

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Showing 140 reviews

January 25, 2017

unprofessional and rude service consultant Extremely unprofessional and rude service. I was told that because a previous dealer had worked on my car, they refused to do any warranty work on my More

by Warranty Service
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John A
December 14, 2016

Took $3000 deposit on car they didn't have and could't get I went to Robert Chevrolet because they said they had the 2017 Suburban I wanted and they participated in the Costco Auto Buying Program. I signed a More

by Suburban buyer
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Berriola and Ricky M.
October 31, 2015

Worst experience ever I went into Robert cheverlot because I had some warning lights on my dashboard. My car has a warranty so instead of going to my mechanic I went to Rob More

by jjb1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
October 18, 2014

Steve Fox was Not very honest with Me!!! I purchased the vehicle from Illinoise (Phillips Chevy) and made an appointment to have the front grill looked at that I received More

by NickyStucco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Fox
September 08, 2014

Outstanding Sales Manager I don't want to bore you with details. All I am going to say is that we (you, me and EVERYBODY) need more John Berriola's out there in sales. This w More

by Jeremy Karlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Berriola
June 18, 2014

Great sales staff, deplorable service Sales staff was superb (we bought our car from Sam/Sajid in Dec. 2013 and he was wonderful.) Service, on the other hand, was atrocious. Customer Servi More

by glantern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Would rather not mention name
August 22, 2013

After a less than happy experience with a local Chevy dealership and the same experience again my wife and I took a drive to Hicksville, Long Island and visited Robert's Chevy. I was on a lease and wante More

by Glenn1104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Passarelli
January 15, 2013

both my parents have bought cars from them. I went and got a camaro a few months ago. i shopped for prices online and they got back to me. they matched another price i got. the car is awesome and the s More

by bigblack2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
eric
August 02, 2012

I purchased a certified pre owned vehicle from a dealer in Jersey (they were the closest that had exactly what i was looking for.) A week into the car - my air conditioner goes - its 90 degrees and humi More

by TheButlerFamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
March 26, 2011

WOW! what can I say there is so much to say. First off out of the 15 + times I spoke with the dealership by phone I called every time except the last phone call the dealer called to ask if I am still buyi More

by nycdot01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Pitchem
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