
Empire Chevrolet of Hicksville
Hicksville, NY
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Service department was great. Sales department I thought was great. Shortening the story dramatically…. OnStar wasn’t working when I got the car. Go back to sales they Sales department I thought was great. Shortening the story dramatically…. OnStar wasn’t working when I got the car. Go back to sales they say it’s either OnStar or my phone. Back and forth with Onstar and sales. My salesman Erick and the manager George were no help. They told me nothing wrong with car it’s an app issue. I go to service and they called OnStar. The final outcome. Sales put in the wrong ViN number to OnStar. Between phone calls and waiting at service (not long) Easter about 8 hours over theee days. Sales department horrible. More
After a disappointing attempt to get a service appointment with a nearby Chevrolet dealership I reached out to the service department at Empire Chevrolet of Hicksville. The person that scheduled m appointment with a nearby Chevrolet dealership I reached out to the service department at Empire Chevrolet of Hicksville. The person that scheduled my service appointment could not have been nicer or more accommodating. My service experience at Empire Chevrolet of Hicksville was perfect on every level. The service agent was great! It just goes to show, one employee can make the difference. I will never give my valuable business to the other Chevrolet dealership all due to the rude service person I spoke with on the phone. My valuable business will be with Empire Chevrolet of Hicksville going forward. More
I had an excellent experience at Empire Chevorlet of Hicksville. Erick Charles & Syed Abbas listened to me, answered all of my questions and got me in a car that I am very happy with. They were professi Hicksville. Erick Charles & Syed Abbas listened to me, answered all of my questions and got me in a car that I am very happy with. They were professional and accommodating. I never felt pressured to get something I didn’t want. Unlike other dealerships that I’ve dealt with, I felt at ease with my purchase and well taken care of at Empire Chevorlet of Hicksville. I will be recommending them to anyone looking for a car. More
The Empire Chevrolet of Hicksville is an Excellent service facility that took the time to do my cars annual inspection quickly and efficiently. service facility that took the time to do my cars annual inspection quickly and efficiently. More
Polite and professional staff, prompt and efficient service. The job was done right the car was returned in better condition then we left it. service. The job was done right the car was returned in better condition then we left it. More
Loved working with salesperson Nicolas Panta and his manager Syed. They were able to get us in a 2025 Traverse. This would be our 4th Chevy and 3rd at this dealership. They were a pleasure to work wi manager Syed. They were able to get us in a 2025 Traverse. This would be our 4th Chevy and 3rd at this dealership. They were a pleasure to work with them More
I had the best service purchasing a vehicle with the sales professional TOM MISIAK I would highly recommend him to all of my friends and family, and anyone that’s interested in purchasing a car, very ho sales professional TOM MISIAK I would highly recommend him to all of my friends and family, and anyone that’s interested in purchasing a car, very honest and straightforward . More