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Empire Chevrolet of Hicksville

Hicksville, NY

4.7
163 Reviews

236 South Broadway

Hicksville, NY

11801

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Showing 163 reviews

March 29, 2025

Excellent customer service and honest. Straightforward and helpful. Purchased a used car and they didn’t haggle. Gave me their best price More

by mm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Ritter
Mar 31, 2025 -

Empire Chevrolet of Hicksville responded

Congratulations on your new vehicle! We are honored that you chose our dealership for this wonderful buying experience and exceptional customer service by our team!

March 29, 2025

Both Edwin Amaya and Syed Abbas were very helpful in answering all my questions and concerns. They made the car buying experience very easy to understand. Would definitely recommend Empire Chevrolet. More

by Dnjtouch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edwin Amaya. Syed Abbas
Mar 31, 2025 -

Empire Chevrolet of Hicksville responded

Thank you for taking time out of your day to write a review about our dealership. We are delighted to hear that Edwin and Syed were able to offer you not only the vehicle you were looking for, but exceptional customer service as well! Please let us know when your new car is ready for its first service. You will not be disappointed!

March 26, 2025

I received excellent service from Tim Gonyou the Service Manager . He was transparent & extremely helpful when my car was towed to the dealership . He made me feel at ease that everything will be taking car More

by mcnallyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Waheed
Mar 26, 2025 -

Empire Chevrolet of Hicksville responded

Thank you for your time and for your loyalty to- Empire Chevrolet of Hicksville. We are delighted to hear that we provided you with exceptional, trusted service! Tim and the rest of the crew will be honored to hear that you were so pleased with their great customer service. We look forward to the next time we serve you again!

March 25, 2025

Edwin was great. He helped us through the process and we were in and out quickly More

by spartan82nd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Amaya
Mar 25, 2025 -

Empire Chevrolet of Hicksville responded

Spartan, Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and with Edwin for providing you with top-notch customer service. We look forward to seeing you again.

March 17, 2025

Had a wonderful experience buying my first new car at Empire Chevrolet of Hicksville. Both Erick and Syed were very helpful, patient, and made the process run smoothly. Highly recommend. More

by AMANDA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Charles, Syed Abbas
Mar 18, 2025 -

Empire Chevrolet of Hicksville responded

Amanda, Congratulation's on your new vehicle and welcome to the- Empire Chevrolet of Hicksville family. Erick and Syed will be thrilled to hear you were so pleased with their customer service. Thank you for your recommendation and we look forward to the next time we serve you again.

March 17, 2025

Was very happy with the outcome. Took my car home the same day. Will recommend to others. More

by sovieroc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric charles
Mar 19, 2025 -

Empire Chevrolet of Hicksville responded

Thank you for your positive review and recommendation! We are glad that our team provided you with a smooth, 5-star experience. Your satisfaction means so much to us. Wishing you the safest of travels until we meet again!

March 12, 2025

Great experience! Adrian Lewin made sure we were happy and satisfied with what is our daughter’s first car! Highly recommend a visit to this dealership! More

by adelebolitho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Lewin
Mar 14, 2025 -

Empire Chevrolet of Hicksville responded

Thank you for your excellent review and recommendation! We are honored to have been of assistance to you with your special purchase, and we are glad that Adrian provided you with a 5-star experience. Your satisfaction means so much to us. We warmly congratulate your daughter on her first vehicle- on behalf of the entire team!

March 12, 2025

Dawn in service was excellent. She kept in touch with me and made everything go smoothly. My 2024 Silverado was returned in perfect condition. The entire process was highly p More

by John Mayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
Mar 14, 2025 -

Empire Chevrolet of Hicksville responded

John, Thank you for your excellent review! We are glad that Dawn took great care of you and kept you well informed throughout the process. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 07, 2025

Having transmission issues with my traverse -- Took at month to get an appointment. Waited a month and brought the car in. The car stayed on the lot for 3 weeks and was never brought into the shop to b More

by fjvonbargen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service Manager
Mar 11, 2025 -

Empire Chevrolet of Hicksville responded

Thank you for your time and feedback. We are sorry to hear that you were not satisfied with our dealership and we would like the opportunity to learn more about your experience. Please contact our Service Manager, Tim Gonyou at (516)831-0421 or Email: tgonyou@eagny.com at your earliest convenience.

March 06, 2025

Service department had my car for a day and couldn’t change a hose. Did not offer loaner vehicle. I had to wait 2 weeks for an appointment. Very bad More

by pbv8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
Mar 06, 2025 -

Empire Chevrolet of Hicksville responded

Thank you for your time and feedback. We are very sorry to hear that your service experience wasn't so pleasant as the duration of your services took way too long. We understand your frustration and welcome the opportunity to speak to you on this matter. Please give our dealership a call and ask for the Service Manager, Tim Gonyou at (516)831-0421 or Email: tgonyou@eagny.com. Thank you for your time and patience, we hope to speak to you as soon as possible.

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