Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Empire Cadillac of Long Island City

Woodside, NY

Overview
Reviews
4.7
413 Reviews
Call Dealership (866) 704-9225
View Awards

56-15 Northern Boulevard

Woodside, NY

11377

Directions

By Type

Showing 413 reviews

June 21, 2024

Things went ok, not really what I would call smooth but decent. I got the car back sooner than expected More

by larrymcphail24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dhamar Rodriguez
Report | Print
Jun 27, 2024 -

Empire Cadillac of Long Island City responded

We really appreciate your review about our service, Larry! It is our highest priority to ensure the utmost satisfying experience for our guests. Please do not hesitate to let us know how we can do better next time. Safe travels until then!

June 20, 2024

Erika, Travis, Mike and the entire Empire team make you feel welcome and respected and make the buying experience an efficient and pleasant one. If you’re in the market for a Cadillac, Empire Cadillac of L More

by scjason911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Ballan, Travis Rubino, Erika Monroy
Report | Print
Jun 20, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your wonderful review! We are glad that Erika, Travis, Mike, and the team provided you with the A+ service that you deserve and made your experience with us as smooth as possible. Our guests' satisfaction is our utmost priority. Wishing you the safest of travels in your new ride until we meet again!

June 19, 2024

Professional friendly demeanor, knowledgeable and good comunicator. I would recommend her to friends and family More

by White Chocolate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sully Romero, Edina Music
Report | Print
Jun 20, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your positive review! We are glad that our team was both kind and helpful throughout your visit. Please do not hesitate to give us a call if we may ever be of further assistance to you.

June 17, 2024

Completely satisfied, got the transmission replaced for my 2019 xts all covered by the extended warranty with the help of the customer representative. More

by Hariliva johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez
Report | Print
Jun 18, 2024 -

Empire Cadillac of Long Island City responded

We appreciate your positive review! Your safety and satisfaction are our utmost priorities, and we are glad that our team got your automotive needs efficiently taken care of. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 14, 2024

For good services, faster and perfeccion, and good treatment and kindness that the client feels ti coming back sooner and happy More

by Juan Baez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danna
Report | Print
Jun 17, 2024 -

Empire Cadillac of Long Island City responded

Juan, Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. Thank you for your 5-star rating! We look forward to continue providing you with our best care in your visits to come.

June 13, 2024

Nice service helpful employee nice experience great customer service and good communication thank you very much More

by pbudhathoki777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dhamar Rodriguez
Report | Print
Jun 14, 2024 -

Empire Cadillac of Long Island City responded

Thank you for sharing your positive experience with us! We are happy to hear that our team was both kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

June 10, 2024

The Best Cadillac dealership good vibes great people good energy make sure to get me what i needed good job! More

by Pvoxo666
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rosa, Juan Ceaca, Karen Herrera, Melany Nieves, Edina Music, Joshua Job, Joseph Youssef, Erika Monroy, Mohammed Pirzada, Sabeena Azhar
Report | Print
Jun 10, 2024 -

Empire Cadillac of Long Island City responded

We appreciate you taking the time to leave us this positive review! Our guests' satisfaction is our utmost priority, and we are so glad that our team provided you with top-notch service and met your automotive needs. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with!

June 09, 2024

Personally have the best experiences every time I come to have my truck serviced. And Sally is amazing always going above and beyond to make sure all my needs are taken care of More

by T33SM00TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez
Report | Print
Jun 10, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Sally consistently takes great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

June 09, 2024

I needed service today and dealership obliged. Great location, service and customer service. Plus got vehicle washed. More

by LUVTWOJAZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez
Report | Print
Jun 10, 2024 -

Empire Cadillac of Long Island City responded

Thank you for sharing your positive experience with us. We are happy to hear that our team took great care of you and your automotive needs. It is our pleasure to serve you. Safe travels!

June 08, 2024

Thank you so much for very good quality service and work, always quickly responded and help! Thanks! More

by PiC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez
Report | Print
Jun 10, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your 5-star rating! We are so glad that our team provided you with the quality care that you deserve. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

1
...
8
9
10
...
42