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Empire Cadillac of Long Island City

Woodside, NY

4.7
413 Reviews

56-15 Northern Boulevard

Woodside, NY

11377

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Showing 413 reviews

July 05, 2024

GM dealership is one of a kind, the staffs are well trained and professionals. I would advise they keep on doing the good work always. Thank you. More

by nathaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea., Lulu Hoppe, Marlon Mangro, Sally Perez, Dhamar Rodriguez, Sully Romero, Valeria Peralta, William Ballan, Travis Rubino, Paula Deonarine, John Lane
Jul 09, 2024 -

Empire Cadillac of Long Island City responded

Nathaniel, Thank you for your positive review! We are happy to hear that our team provided you with top-notch service throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

July 05, 2024

Excellent services, prompt response. Easy to communicate. Good deals, Good luck for future business. Thank you. More

by aharkant
Recommend Dealer
Yes
Employees Worked With
Travis Rubino, Mohammed Pirzada
Jul 09, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your positive review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

July 05, 2024

They are always very present they are all ways concern about your car they always call to make sure your satisfied More

by Willie bobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Mangro, Dhamar Rodriguez
Jul 09, 2024 -

Empire Cadillac of Long Island City responded

Willie, Thank you for your kind review! We are happy to hear that our team consistently provides you with the quality care that you so much deserve. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 01, 2024

I had an exceptional experience at the dealership while leasing my new vehicle. Mr. Mohamad Pirzada, an outstanding salesperson, introduced me to the New Lyric. He patiently allowed me to familiarize mysel More

by SAM AMIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sully Romero, Mohammed Pirzada
Jul 09, 2024 -

Empire Cadillac of Long Island City responded

Sam Thank you for your amazing review and recommendation! We are honored to have had the opportunity to work with you, and we are glad that Mohammed and Sully provided you with a smooth and informative experience. Our guests' experience is our top priority. We warmly congratulate you on your new Cadillac Lyriq- on behalf of the entire team!

June 27, 2024

My experience at Empire Cadillac LIC was superb. My service was completed in a very timely manner. The Service Advisor Kathy Questel was very helpful. She kept me informed on the status with a carin More

by Holjoy18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Questel, Marlon Mangro, Sally Perez, Dhamar Rodriguez
Jun 27, 2024 -

Empire Cadillac of Long Island City responded

Holjoy, We are grateful for you leaving Kathy this exceptional review! We are thrilled to hear that she took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she was caring and very helpful. Please drive safely and do not hesitate to let us know how we may be of further service to you.

June 27, 2024

Empire Cadillac has served me well with Ms Kathy Questel assisted all of your technicians who have repaired my vehicle. 100% for Ms Kathy. Thank you Fred Alston More

by falston272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Questel, Service department , Marlon Mangro
Jun 28, 2024 -

Empire Cadillac of Long Island City responded

Fred, Providing immaculate and quality service is so important to us here at Empire Cadillac of Long Island City and we are glad that Kathy's efforts could meet your satisfaction! We are thrilled to know that she served you well. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

June 26, 2024

Kathy Quistell was extremely helpful on my last visit. She has always proven to be very knowledgeable on the issues I was having with my car and always presented clear solutions on how to resolve them. More

by PatS.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Quistell, Service Dept.
Jun 26, 2024 -

Empire Cadillac of Long Island City responded

Pat, Thank you for leaving Kathy this 5-star review! Offering thorough and efficient service is so important to us, and we are glad that she provided you with nothing less. She will be honored to hear of your kind words. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

June 24, 2024

Service was great Representative was helpful understood my needs and accurately advised as to next steps More

by gmauro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy
Jun 24, 2024 -

Empire Cadillac of Long Island City responded

Thank you for sharing your positive experience with us. Your safety and satisfaction are our utmost priorities, and we are glad that our team took great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 23, 2024

Great support. Great service. Great deal. Would recommend. Committed to getting you in the car you want and the right price More

by mreinhard74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edina Music
Jun 24, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your positive review and recommendation! We are happy to hear that our team provided you with a 5-star experience. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!

June 22, 2024

Sally always comes with quick solutions whenever I need service. Best person to work with gets me in out quickly More

by Marlonburroughs53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Mangro, Sally Perez, Dhamar Rodriguez
Jun 24, 2024 -

Empire Cadillac of Long Island City responded

Marlon, thank you for leaving Sally this 5-star rating! We are glad that she consistently provides you with quality and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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