
Empire Cadillac of Long Island City
Woodside, NY
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My family and I were very pleased with the excellent service that Mr. Gaines and Mr. Fagadar has provided. They made us feel comfortable and answered all our questions we had. Their quality of service service that Mr. Gaines and Mr. Fagadar has provided. They made us feel comfortable and answered all our questions we had. Their quality of service was above and beyond and exceeded our expectations. Definitely will purchase again with Empire. More
Valeria Meneses was very helpful and kind. She was efficient and knowledgeable and was able to answer all my questions. She really made this purchase effortless! I can’t thank her enough for a She was efficient and knowledgeable and was able to answer all my questions. She really made this purchase effortless! I can’t thank her enough for all her hard work. More
Customer service is excellent firsy molina is so very helpful. The other staff very curious and they go above and beyond. However sometimes wait time is a bit much but, I get it staffing issues... helpful. The other staff very curious and they go above and beyond. However sometimes wait time is a bit much but, I get it staffing issues... More
Purchased my first Cadillac yesterday at Empire! Dan Keys was amazing, he helped every step of the way as well as the sales manager John Randazzo. They made the car buying process simple and I appre Dan Keys was amazing, he helped every step of the way as well as the sales manager John Randazzo. They made the car buying process simple and I appreciate it greatly. Dan took extra time to ensure everything went well and I am extremely grateful! Thanks Empire Cadillac More

Of course we have all heard horror stories about car dealerships. My story at Empire was the total opposite. Dan Keys made my car buying experience a very smooth process. Dan was professional, kind and dealerships. My story at Empire was the total opposite. Dan Keys made my car buying experience a very smooth process. Dan was professional, kind and very knowledgeable. He communicated every step of the process and was available to answer all of my questions. It felt like buying a car from a trusted family friend. The whole team maintained excellent customer service. I never felt pressured to buy or felt like I was being swindled. I wish I had found them sooner. More