![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Empire Cadillac of Long Island City
Woodside, NY
Filter Reviews by Keyword
By Type
Showing 407 reviews
hello very well attended I bought the car I went to 2 other dealer they told me that I was not taking the order Valéria placed my order with the automaker the way I wanted to assemble the car congratula other dealer they told me that I was not taking the order Valéria placed my order with the automaker the way I wanted to assemble the car congratulations for the excellent work very happy 😃🥳🙏🏻🙏🏻👏🏻🎉🤩 More
Empire Cadillac has Employ a young man with POSITIVE TALENTS in dealing with people. Mr. Juan Ceaca, makes the purchase of a car SIMPLE and is prepare to LISTEN to the customer. Mr. TALENTS in dealing with people. Mr. Juan Ceaca, makes the purchase of a car SIMPLE and is prepare to LISTEN to the customer. Mr. Juan Ceaca has Future potential in sales. More
My husband and I had a great experience with Empire Automotive Group & in particular, our salesman, Dan Keys. This is our 7th Cadillac with this dealership & it is always a pleasure to get a new car. Automotive Group & in particular, our salesman, Dan Keys. This is our 7th Cadillac with this dealership & it is always a pleasure to get a new car. We came in ahead of our lease coming to term to investigate our options. As usual, Dan was honest, accommodating, diligent, patient and friendly. We reviewed all the scenarios & worked out numbers. Dan was patient enough to go through cars, options, and answer many questions with patience and candor. In the end, we were able to get the right car & we could not be happier with our XT4! The facility, on Northern Boulevard is clean & all staff are friendly and helpful. The General Manager, even came out to greet us & make sure we received the service we expected. It is rare you come across a salesman who is completely genuine, happy, realistic and as engaging as Dan! We will be back to see him & get out next vehicle at Empire for certain. Our experience was a 10 out of 10! Rich & Christina More
I've been dealing with the service dept at Empire since 2019 and I'm always satisfied with the customer service, service to my vehicle and how smooth every visit goes. My service advisor Kathy Buruyides i 2019 and I'm always satisfied with the customer service, service to my vehicle and how smooth every visit goes. My service advisor Kathy Buruyides is a top notch lady who is always a pleasure to see and deal with. Thanks Kathy! More
Daniel Fagadar was super helpful and informative though out the process. Always responds to emails and picks up the phone. Absolutely recommend using Empire Cadillac and Daniel for your next car purchase out the process. Always responds to emails and picks up the phone. Absolutely recommend using Empire Cadillac and Daniel for your next car purchase. More
While Dan Keys is an excellent sales person, oi was diappointed that I did not receive a full tank of gas. I had to return the car for repairs and parts. This is not acceptable. diappointed that I did not receive a full tank of gas. I had to return the car for repairs and parts. This is not acceptable. More