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Empire Cadillac of Long Island City

Woodside, NY

4.8
401 Reviews

56-15 Northern Boulevard

Woodside, NY

11377

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Showing 401 reviews

October 26, 2022

All the employees act like they didn't come here to work, they are their own asset, they need to know how to treat customers well More

by Mafzz.123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance manager and favorite moni , Sharon Regan, Dan Keys, Charles Gaines
Oct 26, 2022 -

Empire Cadillac of Long Island City responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your user name. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can investigate and reach out. My name is Sharon Regan, my email address is SRegan@EAGNY.com, we strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

October 25, 2022

Busy service department but gets the job done right. This is my go to place for all service / repair needs. More

by joseph-flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Diakos
Oct 26, 2022 -

Empire Cadillac of Long Island City responded

Joseph, Thank you so much for your positive review! We are so glad that our team could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

October 14, 2022

They Change since I last brought my car from them but the end result is that I got another car I upgraded More

by Cariz51car
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Harrera
Oct 14, 2022 -

Empire Cadillac of Long Island City responded

Thank you for your positive review! We greatly appreciate the opportunity to work with you. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

October 14, 2022

Very informative and reasonable service. Felt as if I was getting a good deal . Hospitality was tremendous More

by Winhowe10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noemi oyola
Oct 14, 2022 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! We are so glad that our team took great care of you. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

October 14, 2022

Just leased a 2022 Cadillac Escalate ESV today for our company. Our salesman Josue Vargas was great from beginning to end. Got us a great price, showed us everything about the car in details, and doing th More

by angelac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Vargas
Oct 19, 2022 -

Empire Cadillac of Long Island City responded

Thank you for your 5-star rating! We are so glad that Josue could provide you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels.

October 11, 2022

Jesus Rosa displayed a sincere and appreciated effort in assisting our decision in purchasing the 2023 XT5 from GMAC. This is our third lease with GMAC and Jesus Rosa made it worthwhile. Thanks. More

by adamsclifford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Rosa
Oct 13, 2022 -

Empire Cadillac of Long Island City responded

Hello Adam, Thank you so much for the wonderful review and we appreciate your loyalty to our dealership. Jesus will be thrilled to hear of your kind words and were happy to hear that he was there to help with your purchase. Enjoy driving your new Cadillac XT5!

October 07, 2022

They were patient and ethical. Clear cut and listened to my needs and financial limits. More

by Jan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Rosa
Oct 07, 2022 -

Empire Cadillac of Long Island City responded

Jan, Thank you so much for your positive review! We are happy to hear that our team took great care of you throughout your visit. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future.

September 27, 2022

John Randazzo and his team were amazing to work with. We love our new car. Very knowledgeable and accommodating in every way. Highly recommend this dealership More

by erica_warman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Randazzo
Sep 28, 2022 -

Empire Cadillac of Long Island City responded

Erica, On behalf of everyone here at Empire Cadillac of Long Island City , thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

September 23, 2022

Mr. Dan Keys is the best dealer I’ve been dealing with for 2 decades now. Very professional person. If I’ve given a chance to rate this person it’s more than 5 stars. If you are looking with a good deal c More

by J24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Keys
Sep 27, 2022 -

Empire Cadillac of Long Island City responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

September 21, 2022

Moni Ruzzamam was very helpful and informative. I worked with him in the past and came back to buy another car from him. Amazing sales person, great service! More

by Lovepreet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moni Ruzzamam
Sep 21, 2022 -

Lovepreet responded

Moni Ruzzamam was very helpful and informative. I worked with him in the past and came back to buy another car from him. Amazing sales person, great service! Alwys Come To see Moni Ruzzaman Cuz He Is the one who is the best and discount price and good dealer

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