Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Empire Cadillac of Long Island City
Woodside, NY
407 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 407 reviews
December 07, 2022
Never again would I ever come to this dealership because they charged you for parts and service and my precious wasted hours for them to sit on their xxxxx and not service my car the right way. How is that they charged you for parts and service and my precious wasted hours for them to sit on their xxxxx and not service my car the right way. How is that even acceptable? It’s wrong that you would treat my car that way. I would think if I come to a dealership the technicians would know what to do with my car, instead of charging me a horrendous load of money and pretending they did the job correct. I was turned away after the second week when I came back to let them know there is a leak. Did they take their time to look at it, No of course not, they told it was ok that it was leaking. You’re joking right? More
by Lynnsie123
Employees Worked With
John the manager
December 07, 2022
I was very pleased with the dealership. Professionalism was clearly apparent, knowledge of their products and a sense of true concern. The experience was very good. Professionalism was clearly apparent, knowledge of their products and a sense of true concern. The experience was very good. More
by MMLShihan
Employees Worked With
Jhonathan Valerio, Robert Sorrenti
November 30, 2022
ms.v.menesse was EXCELLENT SHE MADE FEEL REAL COMFORTABLE SHE WAS FLAWLESS SHE EVEN CALL ME CHECK ON ME & MY WIFE SHE WAS SO HANDS ON EVERY DETAIL OF MY XTS 5 CADILLAC INSIDE & OUT NEXT TIME COMFORTABLE SHE WAS FLAWLESS SHE EVEN CALL ME CHECK ON ME & MY WIFE SHE WAS SO HANDS ON EVERY DETAIL OF MY XTS 5 CADILLAC INSIDE & OUT NEXT TIMEI PURCHASED NEXT CADDY SHE HAS TO BE MY NEXT SALES PERSON GOD BLESS HER ME & MY WIFE & FAMILY REALLY LOVE HER PROFESSIONALISM WE GIVE HER 5 STARS & EXCELLENT ☆☆☆☆☆ More
by Rallen14397
Employees Worked With
valerine Meneese, Valeria Meneses
November 30, 2022
Joshua put lots of energy and effort into getting us our new car. Very happy with the staff and Joshua’s knowledge and help. Went above and beyond to find a solution for us and we appreciate all of it. new car. Very happy with the staff and Joshua’s knowledge and help. Went above and beyond to find a solution for us and we appreciate all of it. More
by Manuelcarpio88
Employees Worked With
Joshua Vargas, Sharon Regan, Dan Keys, Charles Gaines
November 29, 2022
We just purchased a CTS6. Thank you Mr. Keys for your awesome professionalism and great work ethics. We are satisfied customers. You rock!!! Thank you Mr. Keys for your awesome professionalism and great work ethics. We are satisfied customers. You rock!!! More
by ministerjohnson.david
Employees Worked With
Dan Keys
November 29, 2022
Everyone was very nice, welcoming and very professional. Especially our sales rep Jerold Gatling. Answered all our questions and did not rush the process Especially our sales rep Jerold Gatling. Answered all our questions and did not rush the process More
by Dawndiresta
Employees Worked With
Jerod Gatling, Vito Ilardi
November 16, 2022
Team was very supportive, enthusiastic and courteous and helpful. Dan Keys is a great representative of General Motors, and in particular Cadillac. He knows the cars, and the history of the organization. helpful. Dan Keys is a great representative of General Motors, and in particular Cadillac. He knows the cars, and the history of the organization. More
by RPASTORE
Employees Worked With
Sharon Regan, Dan Keys, Charles Gaines
