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Empire Cadillac of Long Island City

Woodside, NY

Overview
Reviews
4.7
413 Reviews
Call Dealership (866) 704-9225
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56-15 Northern Boulevard

Woodside, NY

11377

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Showing 413 reviews

February 16, 2023

Salesman Mr. Juan Ceaca was very nice and helpful to me And I recommend what he done for me More

by Tirtha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhonathan Valerio, Juan Ceaca, Vito Ilardi
Report | Print
Feb 24, 2023 -

Empire Cadillac of Long Island City responded

Thank you for leaving Juan this positive review and recommendation! We are glad that he took great care of you. It is our pleasure to assist you in any way possible and we hope for an opportunity to work with you again!

February 13, 2023

Karen Herrera was very attentive and helpful. I would recommend her to everyone. Good job More

by Gilliannb16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Herrera
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Feb 13, 2023 -

Empire Cadillac of Long Island City responded

Thank you for leaving Karen this positive review! We are so glad that she took great care of you and she will be honored to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with.

February 13, 2023

Everyone was so friendly and accommodating. Joshua did a great job and I would highly recommend this place to anyone. More

by rhianna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Vargas
Report | Print
Feb 13, 2023 -

Empire Cadillac of Long Island City responded

Rhianna, Thank you so much for your positive review and recommendation! We greatly appreciate the opportunity to work with you, and we are so glad that Joshua took great care of you throughout your visit. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

February 10, 2023

Valeria meneses extremely knowledigble professional and courteus very pleasant to work with asset to empire cadilliac More

by Zap218
Recommend Dealer
Yes
Employees Worked With
Valeria Meneses
Report | Print
Feb 13, 2023 -

Empire Cadillac of Long Island City responded

Zap218, Thank you for your time and feedback. We are delighted to hear that your shopping experience with Valeria Meneses was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

Feb 13, 2023 -

Zap218 responded

Thank you

February 01, 2023

Absolute fraud of a dealer. Terrible experience, committed to selling an Escalade V then backed out to sell to someone else. Lied to me and tried to jerk me around continuously. More

by Gsocarguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cliff Small, Karen Herrera
Report | Print
Feb 12, 2023 -

Empire Cadillac of Long Island City responded

Hello, Thank you for sharing your comments us . We are very sorry to hear that your disappointed with our dealership and we do apologize for any confusion on the availability of the Escalade that you were interested in. Please contact our General Manager, Charles Gaines at cgaines@eagny.com, he would happy to go over your review with you. Thank you.

January 30, 2023

The dealship is very effecient, the salesman we worked with walkedus thrugh each detail very satisfied More

by ron_cantoni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rosa
Report | Print
Feb 03, 2023 -

Empire Cadillac of Long Island City responded

Ron, Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

Feb 07, 2023 -

ron_cantoni responded

very satisfied ad thecar is absulutly perfect

January 29, 2023

Robert and Justin were excellent. Vito was also very helpful.Great place to buy a car More

by raymaulfair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti
Report | Print
Feb 03, 2023 -

Empire Cadillac of Long Island City responded

Ray, Thank you so much for your positive review! We are so glad that Robert, Justin, and Vito could provide you with 5-star service. We hope for an opportunity to work with you again in the future!

January 28, 2023

Perfect presentation. Josue is Very patient detail oriented. Answer all my questions on the phone and in person. More

by Mariyana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan , Joshua Vargas
Report | Print
Feb 03, 2023 -

Empire Cadillac of Long Island City responded

Mariyana, Thank you so much for your positive review! We are so glad that Josue could provide you with top-notch service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

January 24, 2023

Great experience. Quick painless transaction. Karen and Valeria didn’t make me feel rushed one bit. More

by Crosales00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Herrera, Valeria Meneses
Report | Print
Jan 26, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! We are so glad that Karen and Valeria could provide you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

January 20, 2023

Very quick and fast service with the help of sally perez. She is Amazing person More

by Cnanez7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez service department
Report | Print
Jan 26, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! We are so glad that Sally could provide you with quality and efficient service. It is our pleasure to serve you. Take care!

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