Empire Cadillac of Long Island City

Empire Cadillac of LIC is a Great dealership. ...Made me feel very comfortable...Pleasant experience ....KATHY HUSKA always takes care of me when I come....She is the best.... ...Made me feel very comfortable...Pleasant experience ....KATHY HUSKA always takes care of me when I come....She is the best.... More

My parents recently purchased a Cadillac from Empire Cadillac of Long Island. I accompanied my father as part of the purchase process. The showroom was spacious and clean. And the staff was friendly and Cadillac of Long Island. I accompanied my father as part of the purchase process. The showroom was spacious and clean. And the staff was friendly and attentive. Specific mention has to be made of Mr. Jesus Rosa, one of the salespeople. From the moment we arrived, Mr. Rosa was extremely attentive to our needs and inquiries. He was never pushy and guided us patiently throughout the purchase process. There were numerous questions made of him, to which he answered all satisfactorily. Mr. Rosa demonstrated patience regardless of the time of day. His goal was always to make my parents happy with their car purchase. Mr. Rosa's comportment was indicative of his experience in the business and his colleagues could all learn from him. Mr. Rosa is an asset to the Cadillac Team. I recommend anyone looking to buy a car and wanting to have a pleasant experience to allow Mr. Rosa to service your needs. I will definitely do business with him again for our next car purchase!! More

I had a recall, work was done relatively quick. I was assisted by Kathy. Everything went smoothly. I was assisted by Kathy. Everything went smoothly. More

This dealership will never get my business as they charge 10k - 50k over on cars msrp and it's disgusting how these cars are over priced already just to be double dipped again by a dealership. They really ne 10k - 50k over on cars msrp and it's disgusting how these cars are over priced already just to be double dipped again by a dealership. They really need to come up with a law to stop these dealerships from legally robbing people. when greed comes before customers service it makes the car buying experience a nightmare. I came in ready to purchase a vehicle they had just sitting there and wouldn't take my 150k cause they wanted to wait and see if they can get a extra 50k from someone else! 🤦🏾‍♂️ More

Valeria Meneses was knowledgeable, professional, kind and responsive throughout, and even after, the buying process. She’s one-of-kind and Empire’s lucky to have her. responsive throughout, and even after, the buying process. She’s one-of-kind and Empire’s lucky to have her. More

Great experience working with Dan Keys and could not be happier with this purchase! The entire team was great to work with. happier with this purchase! The entire team was great to work with. More

I drove 1,655 miles to pick up my vehicle and drive it home. I couldn't believe the excellent service that my salesperson Sam Rangal gave me with this long distance purchase. He treated me like family and home. I couldn't believe the excellent service that my salesperson Sam Rangal gave me with this long distance purchase. He treated me like family and followed up on everything a salesperson with integrity should. They even put new tires on the terrain and I didn't expect that. The purchase price was very fair, fair enough for me to drive 1,600miles to buy. Would I make the drive to New York again? Absolutely!! Thank you Sam Rangal and all the staff at Empire Cadillac. More

Sally Perez is a great person, helped me in very timely manner and very communicative, would love to come back manner and very communicative, would love to come back More

First and foremost, I was so thrilled to find out I had the same salesperson from my last visit, formerly City Cadillac, at Empire Cadillac. This experience was seamless because Jesus Rosa already was fami the same salesperson from my last visit, formerly City Cadillac, at Empire Cadillac. This experience was seamless because Jesus Rosa already was familiar with my taste and style. I was reminded of the TV show Cheers. He kept in touch and kept me apprised of the latest Cadillac news. Right now I continue to remain in the leasing stage until I decide to purchase, if ever. I'm looking forward to leasing from Jesus in the future, if he hasn't been promoted to Manager. Anyone who has him as a salesperson will be blessed by his smile, personality and knowledge. From the, not so old, Black Metallic Caddie to the new Argent Silver Metallic Caddie. More