Back

Empire Cadillac of Long Island City

Woodside, NY

4.7
413 Reviews

56-15 Northern Boulevard

Woodside, NY

11377

Directions

By Type

Showing 413 reviews

April 04, 2023

Empire Cadillac of LIC is a Great dealership. ...Made me feel very comfortable...Pleasant experience ....KATHY HUSKA always takes care of me when I come....She is the best.... More

by jadabuzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Huska, Daniel Fagadar
Apr 04, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for your wonderful review! We are delighted that Kathy could consistently provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

April 04, 2023

My parents recently purchased a Cadillac from Empire Cadillac of Long Island. I accompanied my father as part of the purchase process. The showroom was spacious and clean. And the staff was friendly and More

by mrcfes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rosa
Apr 04, 2023 -

Empire Cadillac of Long Island City responded

Thank you for taking the time to leave Jesus this excellent review and recommendation! We greatly appreciate the opportunity to work with you, and we are so glad that Jesus took great care of you and our father. Our guests' satisfaction is our utmost priority. We warmly congratulate your parents on their new Cadillac- on behalf of the entire team! Please do not hesitate to let us know how we may be of further assistance to you in the future.

April 01, 2023

I had a recall, work was done relatively quick. I was assisted by Kathy. Everything went smoothly. More

by Hiyoudoin
Recommend Dealer
Yes
Employees Worked With
Kathy
Apr 04, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! We are so glad that Kathy could get your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 17, 2023

This dealership will never get my business as they charge 10k - 50k over on cars msrp and it's disgusting how these cars are over priced already just to be double dipped again by a dealership. They really ne More

by villafanecorp
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
John Simmons
Mar 19, 2023 -

Empire Cadillac of Long Island City responded

Hello Jesse, Thank you for sharing your comments with us and sorry to hear of your sales experience. We expect that all our customers have a great experience when visiting our dealership. If you would like to discuss further, please contact our General Manager, Charles Gaines at cgaines@eagny.com. Thank you!

March 10, 2023

Valeria Meneses was knowledgeable, professional, kind and responsive throughout, and even after, the buying process. She’s one-of-kind and Empire’s lucky to have her. More

by rmack4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cliff Small, Jhonathan Valerio, Valeria Meneses
Mar 16, 2023 -

Empire Cadillac of Long Island City responded

Thank you for leaving Valeria this positive review! We are so glad that she could provide you with the quality care that you so much deserve. She will be honored to hear of your very kind words. We warmly congratulate you on your new vehicle- on behalf of the entire team!

March 06, 2023

Great experience working with Dan Keys and could not be happier with this purchase! The entire team was great to work with. More

by chris.widelo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhonathan Valerio
Mar 08, 2023 -

Empire Cadillac of Long Island City responded

Chris, Thank you so much for your wonderful review! Providing a top-notch experience is always our goal, and we are overjoyed that Dan's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

March 06, 2023

Kathy Questell great service Will continue to bring my car to Emoire Service thank you More

by Kquestell
Recommend Dealer
Yes
Employees Worked With
Kathy Q
March 01, 2023

I drove 1,655 miles to pick up my vehicle and drive it home. I couldn't believe the excellent service that my salesperson Sam Rangal gave me with this long distance purchase. He treated me like family and More

by ksteinabr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Rangal
Mar 03, 2023 -

Empire Cadillac of Long Island City responded

Ksteinabr, Thank you for the great review of our dealership. We are so pleased to hear that your experience with Sam Rangel was wonderful and well worth the drive. Please let us know if we can assist you with your future vehicle needs. We are happy to help!

February 25, 2023

Sally Perez is a great person, helped me in very timely manner and very communicative, would love to come back More

by mukarram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez Service advisor
Mar 03, 2023 -

Empire Cadillac of Long Island City responded

Mukarram, Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with Sally Perez. We look forward to seeing you again when your vehicle is ready for its next service.

February 25, 2023

First and foremost, I was so thrilled to find out I had the same salesperson from my last visit, formerly City Cadillac, at Empire Cadillac. This experience was seamless because Jesus Rosa already was fami More

by Jlsnissi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rosa
Mar 03, 2023 -

Empire Cadillac of Long Island City responded

Jlsnissi, We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Jesus Rosa took such great care of you. Enjoy your new Cadillac and we look forward to seeing you in the future.

...
25
...