Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Empire Cadillac of Long Island City

Woodside, NY

Overview
Reviews
4.7
413 Reviews
Call Dealership (866) 704-9225
View Awards

56-15 Northern Boulevard

Woodside, NY

11377

Directions

By Type

Showing 413 reviews

May 18, 2023

Kathy Q is the best at Empire Service ! ! Available , professional and sympathetic! Will always come back for my service advisor to help me Thank you Kathy ! More

by Rhaiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Q
Report | Print
May 20, 2023 -

Empire Cadillac of Long Island City responded

We are delighted that Kathy could consistently provide you with the quality care that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible. We thank you for your positive review and we wish you the safest of travels until we meet again!

May 18, 2023

kathy Q at Empire help me eith all my questions and repairs on my car in a timely manner all was goid with my service visit! thsnk you kathy More

by jatinsingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kathy Questell
Report | Print
May 20, 2023 -

Empire Cadillac of Long Island City responded

We greatly appreciate your 5-star rating! We are so glad that Kathy could get your automotive needs taken care of- quickly and efficiently. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 15, 2023

Great Service by my service advisor Kathy Q. Will continue to bring my car to see Kathy More

by Satnam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy questell
Report | Print
May 20, 2023 -

Empire Cadillac of Long Island City responded

Thank you for leaving Kath this positive review! We are so glad that she could provide you with 5-star service and she will be honored to know how confident you are in her efforts. We look forward to continue providing you and your vehicle with our best care in your visits to come!

May 21, 2023 -

Satnam responded

Excellent service

May 10, 2023

Joshua gave me a good deal on the Cadillac XT6. As always, very good experience. Thank you Joshua and Empire Cadillac. More

by Elnana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Vargas, Perry Katechis
Report | Print
May 15, 2023 -

Empire Cadillac of Long Island City responded

Hello Elnana, Thank you for taking the time to share positive feedback with us. We are so proud to let Joshua know he provided top-notch service! Congrats on your Cadillac XT6- on behalf of all of us at Empire Cadillac of Long Island!

May 05, 2023

Mr. Robert Sorrenti assisted me and my wife in purchasing a car. I’ve been leasing the Cadillac for about 10 years and have experience of dealing with other dealerships. I found Mr. Sorrenti to be personab More

by Vincent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti
Report | Print
May 10, 2023 -

Empire Cadillac of Long Island City responded

Vincent, Thank you so much for your positive review! We are so glad that Robert could provide you and your wife with 5-star service. He definitely is an asset to our team, and he will be honored to hear f your kind words. We warmly congratulate you and your wife on your new Cadillac- on behalf of the entire team!

May 18, 2023 -

Vincent responded

I was extremely satisfied with the service I received from the managers and salesman at Empire Cadillac Dealership and recommend them highly.

May 18, 2023 -

Vincent responded

Vincent responded publicly on 5/18/23 9:00 AM I was extremely satisfied with the service I received from the managers and salesman at Empire Cadillac Dealership and recommend them highly.

May 03, 2023

Excellent customer service excellent technicians on site! My experience was seamless! They fixed and solve the problem right away More

by mackiemckenna67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Keys, Karen Herrera, Erwin Apurillo
Report | Print
May 10, 2023 -

Empire Cadillac of Long Island City responded

Mackiemckenna67, Thank you so much for your positive review! We are so glad that our team could get your automotive needs swiftly resolved. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 29, 2023

Joshua was pleasant a knowledgeable and really helped us get our new XT5. Thank you Joshua Vargas. More

by Bobd1242000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Vargas
Report | Print
Apr 29, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! We are so glad that Joshua took great care of you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Cadillac XT5- on behalf of the entire team!

April 21, 2023

I appreciate the professionalism and courtesy show them to me at Empire Cadillac, especially Sally Perez. More

by Bishop white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez
Report | Print
Apr 26, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! We are thrilled that Sally could provide you with 5-star service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 11, 2023

Service department is the best the times I’ve been here the service has been great could use a TV More

by papae2
Recommend Dealer
Yes
Employees Worked With
Kathy Questell 5 stars
Report | Print
Apr 12, 2023 -

Empire Cadillac of Long Island City responded

Thank you for taking the time to leave us this 5-star rating! We are glad that our team could consistently provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 07, 2023

Service was well established questions we re answered in a timely manner all was good More

by carterdaniel193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Huska Questel
Report | Print
Apr 12, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

1
...
23
24
25
...
42