
Empire Cadillac of Long Island City
Woodside, NY
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I would like to give Kathy 10 stars but that’s not available. Kathy’s always been taken care of me in the past. She’s a great person approachable. I’m always satisfied when I see Kathy and she makes s available. Kathy’s always been taken care of me in the past. She’s a great person approachable. I’m always satisfied when I see Kathy and she makes sure that all my work is done. More
We recently serviced our 2021 lease car here and it was a disaster. First we were told they no longer honor the service package we included in our lease package. Then the oil change ended up with oil being o disaster. First we were told they no longer honor the service package we included in our lease package. Then the oil change ended up with oil being only tank full. Worse off all, when the "recommeded service" wasn't done, something that we never had a problem with before this service, is all of a sudden started to appear, right after this service session. What kind of scam are you people running?! RORY HARVEY is going get some nice letters, emails, and phone calls!!! More
Great facility with excellent staff that put customer service and satisfaction on the top of their list. Cathy is always so much help and offers a seamless experience service and satisfaction on the top of their list. Cathy is always so much help and offers a seamless experience More