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Empire Cadillac of Long Island City

Woodside, NY

Overview
Reviews
4.8
406 Reviews
Call Dealership (866) 704-9225
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56-15 Northern Boulevard

Woodside, NY

11377

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Showing 406 reviews

December 12, 2024

Highly recommended. . Empire Auto Group Of LIC truly made our purchase of our GMC a breeze. From Monica Suarez making us feel like family and walking us through the proce More

by callenderjulian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Martindale, Travis Rubino, Monica Suarez
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Dec 13, 2024 -

Empire Cadillac of Long Island City responded

We appreciate you for leaving Monica and Mike this remarkable review! We are honored to have had the opportunity to work with you and we are glad that they provided you with top notch service. We are delighted to know that they were true professional and made you feel like family. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Cadillac of Long Island City team!

December 07, 2024

Edina Music my sales professional showed me black Escalade and they gave me another model which i don’t agree about the dealer.I told I want captain seat they gave me bucket seat which was wrong. More

by Sajsta.sr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Edina Music
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Dec 09, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your wonderful review! We are so appreciative of the opportunity to work with you, and we are pleased that Edina, Anthony, and Mike provided you with thorough and efficient service. It is our pleasure to assist you in any way possible. On behalf of the entire team- we warmly congratulate you on your new vehicle!

December 06, 2024

I want to thank Donna of Empire Cadallic of LIC for her courteous and professionalism when I brought my car in for serivce. She got the job done and gave updates the entire wait. More

by bezleeb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Arifi
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Dec 09, 2024 -

Empire Cadillac of Long Island City responded

Thank you for sharing the positive experience you had with Donna! We are glad that she provided you with 5-star service and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 26, 2024

Great service sally is the best , so pleasant and helpful 5 stars ⭐️ always keeping me posted with the repair status, great job sally More

by Peter a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez
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Nov 27, 2024 -

Empire Cadillac of Long Island City responded

Peter, Thank you for your wonderful review! We are glad that Sally took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 23, 2024

Thanks go Marlon Mangroo for all his efforts to remain in communication during this last transaction . More

by Khem.henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Mangro, Sally Perez
Report | Print
Nov 25, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your positive review! We are so glad that Marlon took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

November 21, 2024

Great customer service. Everyone on the dealer very helpful and friendly, especially my salesperson Monica was very professional and help me to choose my new car. Thanks aga More

by johanpv123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Martindale, Monica Suarez
Report | Print
Nov 21, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your excellent review and recommendation! We are so glad that Monica was both kind and helpful throughout your visit. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team!

November 21, 2024

Sally is best she always give their best and priority service good nice work and polite More

by PM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez
Report | Print
Nov 22, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your wonderful review! Providing top-notch service is so important to us, and we are glad that Sally's efforts consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

November 08, 2024

Very friendly and knowledgeable staff. Always a pleasure at empire. They make you feel at home More

by rescuemom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edina Music, Monica Suarez
Report | Print
Nov 11, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your kind review! We are happy to hear that our team consistently takes great care of you. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

November 07, 2024

I had an amazing experience here at Empire Cadillac of LIC. Jesus, Mike, Savva, Travis and Niki were excellent! Great customer service and they treat you like family! Anyone I know looking for a vehicle I More

by Mohamedelsisi101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rosa, Niki Mastrandricos, Travis Rubino, Dino Karvazoni, Savvas Koudellou
Report | Print
Nov 11, 2024 -

Empire Cadillac of Long Island City responded

Thank you for choosing Empire Cadillac of LIC and for your excellent review! Providing top-notch service is so important to us, and we are glad that Jesus's, Mike's, Savvas's. Travis's, and Niki's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!

October 18, 2024

I had excellent service, Edina Music & Mike Martindale were very kind and made sure to go over everything. Beautiful girl too. More

by dragonslayer2065
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edina Music
Report | Print
Oct 18, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your 5-star rating! We are glad that Edina and Mike provided you with thorough and efficient service. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!

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