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Empire Cadillac of Long Island City

Woodside, NY

Overview
Reviews
4.7
413 Reviews
Call Dealership (866) 704-9225
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56-15 Northern Boulevard

Woodside, NY

11377

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Showing 413 reviews

July 22, 2023

I had the best experience here at empire with my sales consultant Robert sorrenti. He listened to everything I asked for and I ended up driving out in my new Escalade. I am so happy. The manager Tristan r More

by tashi.lama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti
Report | Print
Jul 26, 2023 -

Empire Cadillac of Long Island City responded

Tashi, We are more than glad to hear you had such an amazing experience with us! Providing top-notch service is so important to us, and we are glad that Robert's, Tristan's and Jonathan's efforts could meet your satisfaction. We thank you for your review and we want to congratulate you on your new Cadillac Escalade!

July 21, 2023

I was in the service department for my yearly inspection. Kathy Q is the best. I was in and out. The hole process took 15 minutes including the paper work. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Questell
Report | Print
Jul 21, 2023 -

Empire Cadillac of Long Island City responded

Joe, Thank you so much for your positive review! We are pleased that Kathy could provide you with a smooth and efficient experience. It is our pleasure to serve you. We hope to see you again the next time you are in need of automotive service.

July 19, 2023

Vincent was very helpful all the time! They fix the wiper and double the codes not tu return More

by abelito7912
Recommend Dealer
Yes
Employees Worked With
Vincen Torres
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Jul 21, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! We are glad that Vincent took great care of you and your automotive needs. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 18, 2023

Smooth transaction and very helpful. Michael Kipper and the crew gave me their full attention to all my car needs. Thanks again for the great help! More

by Mario
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kipper
Report | Print
Jul 21, 2023 -

Empire Cadillac of Long Island City responded

Mario, Thank you so much for your positive review! We are pleased that Michael and the team could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again.

July 18, 2023

This dealership is very professional and pleasant to do business with. My service advisor Kathy is very friendly and does an excellent job. Please do not hesitate to bring your car to Empire. More

by Reynold.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Questell
Report | Print
Jul 18, 2023 -

Empire Cadillac of Long Island City responded

Reynold, Thank you for your excellent review and recommendation! We appreciate your business and are pleased that we could provide you with the quality service you so much deserve. It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for years to come!

July 18, 2023

SALLY WAS A SWEET HEART,VERY PROFESSIONAL AND KNOWLEDGEABLE,AND GOT A FREE CAR WASH,AND WAS ABLE TO FIX MY HUD THANKU More

by terrybrooklyn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SALLY
Report | Print
Jul 21, 2023 -

Empire Cadillac of Long Island City responded

Terry, Thank you for leaving Sally this positive review! She will be delighted to hear of your kind words. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 15, 2023

I had a great experience here at empire with my sales consultant Robert sorrenti. He got me exactly what I wanted, advised me on the best methods to have a smooth process and drove off with a great deal. More

by sarvjitghotra2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti
Report | Print
Jul 17, 2023 -

Empire Cadillac of Long Island City responded

Sarvjit, Congratulations on your new vehicle! We are overjoyed that Robert could make things happen for you and provide you with the perfect vehicle, deal, and overall experience! We appreciate you taking the time to leave him this 5-star review. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Robert or the team may help you with!

July 13, 2023

Thank you Valeria and Tristan for getting us the Escalade and making sure my wife is happy. We came all the way from Connecticut and it was a pleasure. More

by Ramon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valeria Meneses
Report | Print
Jul 17, 2023 -

Empire Cadillac of Long Island City responded

Ramon, Congratulations on your new Escalade! We are honored to have had the opportunity to work with you and ultimately get you into a vehicle you love. It is a pleasure to hear of your wife's satisfaction. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!

July 13, 2023

special Thank you Valeria Meneses for assisting in my brand new Cadillac CT5 I’m very happy with my car. Also thank you to Jhonnattan he was very helpful too! More

by Nathan
Recommend Dealer
Yes
Employees Worked With
Jhonathan Valerio, Valeria Meneses
Report | Print
Jul 17, 2023 -

Empire Cadillac of Long Island City responded

Nathan, Congratulations on your new Cadillac CT5! We are overjoyed that Valeria and Jhonathan could be of assistance to you and get you into a great, new ride. We can't wait for you to enjoy your new vehicle. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

July 12, 2023

Robert sorrenti was my sales consultant and was just amazing. He took his time finding me exactly what I asked for and I didn’t feel pressured and walked out with a great deal. I highly recommend empire More

by stacey_zhu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti
Report | Print
Jul 13, 2023 -

Empire Cadillac of Long Island City responded

Stacey, Thank you for sharing this excellent review and recommendation! We are overjoyed that Robert could make things happen for you and provide you with the perfect vehicle, deal, and overall experience! It is a pleasure to hear of your satisfaction, and we congratulate you on your new vehicle - on behalf of Richard and the entire Empire Cadillac team!

Jul 13, 2023 -

stacey_zhu responded

Completely satisfy

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