Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Empire Cadillac of Long Island City

Woodside, NY

Overview
Reviews
4.7
413 Reviews
Call Dealership (866) 704-9225
View Awards

56-15 Northern Boulevard

Woodside, NY

11377

Directions

By Type

Showing 413 reviews

August 16, 2023

The staff are customer focused and look to deliver a high level of service with a smile. More

by mhittner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna (Service)
Report | Print
Aug 22, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive feedback. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We hope to serve you again in the future.

August 15, 2023

Karen Herrera She's very good I found the right. car From the to the finish of the deal I really recommend her to the next client More

by patricklouisks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Herrera
Report | Print
Aug 15, 2023 -

Empire Cadillac of Long Island City responded

Thank you for taking the time to leave Karen this wonderful review! We are happy to hear that she provided you with the top-notch service that you so much deserve. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We look forward to continue serving you and your future automotive needs and warmly congratulate you on your new vehicle- on behalf of Karen and the entire team!!

August 13, 2023

Had a great experience working with Mike. he was able to work with my budget and successfully find a car for me. More

by Maryannebryan2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kipper, Jhonathan Valerio
Report | Print
Aug 15, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for taking the time to leave Mike this wonderful review. It is always our goal to ensure our guests' experiences are seamless as possible and we are pleased to hear that your recent process met your satisfaction. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. We look forward to continue serving you and your future automotive needs and warmly congratulate you on your new vehicle- on behalf of Mike and the entire team!

August 11, 2023

Noemi Oyola has been extremely professional and dedicated. She has a pleasant demeanor and regardless of if we come to a sales agreement I wouldn't hesitate to work with her again. More

by Anthony
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Only Noemi so far
Report | Print
Aug 15, 2023 -

Empire Cadillac of Long Island City responded

Anthony, Thank you for taking the time to leave Noemi this excellent review. Our team works hard to ensure every guest has a memorable experience. We look forward to the opportunity to serve you again.

July 31, 2023

I recently had my car serviced at Empire Cadillac and was blown away by the Top-Quality Service I received. Sally Perez my Service Advisor was the Most Amazing person ever, knowledgeable, caring, polite, pas More

by Mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez
Report | Print
Aug 02, 2023 -

Empire Cadillac of Long Island City responded

Thank you for taking the time to leave us this positive review! We are so glad that Sally could provide you with the A+ service that you so much deserve. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

July 31, 2023

noemi was absolutely amazing , love her love the new managment she is awesome !!!!!!!! buy your cadillac from her More

by Lincontro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noemi Oyola
Report | Print
Aug 02, 2023 -

Empire Cadillac of Long Island City responded

Thank you for leaving Noemi this wonderful review! She will be honored to hear of your kind words and to know how confident you are in her efforts. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 30, 2023

Always bring my 22 Escalade and get friendly, fast service from my service advisor Kathy Q! Thank you More

by javedaslam10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Questell
Report | Print
Jul 31, 2023 -

Empire Cadillac of Long Island City responded

Thank you for your positive review. We are pleased to hear Kathy continuously provides top-notch service to our guests. We hope to see you again when the time comes for your next service.

July 26, 2023

Been coming here for years, have no issues with this facility, great place to come to. More

by Toddlenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna
Report | Print
Jul 26, 2023 -

Empire Cadillac of Long Island City responded

Todd, We are honored by your continued business, and we are so glad that our team continuously provides you with top-notch service. Thank you for your positive review. We look forward to continue providing you with our best care in your visits to come,

Jul 26, 2023 -

Toddlenton responded

Always a pleasure

July 26, 2023

I always bring my fleet vehicle to my service advisor Kathy Q very professional, friendly and does an excellent job ALWAYS !! More

by Sadigdeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Questell
Report | Print
Jul 31, 2023 -

Empire Cadillac of Long Island City responded

Sadigdeli, Thank you so much for giving Kathy this wonderful review. She will be honored to hear of your kind words and compliments. We are happy to hear she provided you the A+ service that you so much deserve. Please drive safely, and do not hesitate to let us know if you ever have any further questions or concerns. We hope to continue serving you and your automotive needs for many years to come.

July 22, 2023

Karen Herrera me encanto como ella me ayudó eficiente y trabajo rápido para la aprobación y fue un paso fácil .. la recomiendo para que vengan aquí con Karen Herrera la mejor .. thank you so much .. made m More

by Anamia5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Herrera
Report | Print
Jul 26, 2023 -

Empire Cadillac of Long Island City responded

Gracias por tomarse el tiempo para dejarle a Karen esta evaluacion y recomendacion positiva. Nos complace saber que ella le haya brindado un servicio de 5 estrellas. Esperamos otra oportunidad de trabajar con usted. Mil Gracias!

1
...
16
17
18
...
42