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Empire Cadillac of Long Island City

Woodside, NY

Overview
Reviews
4.8
384 Reviews
Call Dealership (866) 704-9225
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56-15 Northern Boulevard

Woodside, NY

11377

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Showing 384 reviews

September 18, 2023

This is my go to service facility, state of the art brand new complex with a big waiting area, free coffee, entertainment and an amazing team of professionals More

by Outlet373ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy
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Sep 19, 2023 -

Empire Cadillac of Long Island City responded

Thank you for this amazing feedback! Our team works hard to create a warm and welcoming environment, so we are glad it shows. We will continue striving to provide exceptional services and outstanding guest care to make every interaction with us remarkable. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.

September 18, 2023

Excellent service and care provided - every time! Each time I deal with Sally and she is fantastic! More

by kathleenmills0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally
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Sep 19, 2023 -

Empire Cadillac of Long Island City responded

Kathleen, Thank you for leaving Sally this 5-star review! We are humbled by your support and look forward to being your preferred choice for your automotive needs in the future.

September 12, 2023

Best service staff. .. Kathy has been servicing my car for years and never misses a beat More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy
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Sep 13, 2023 -

Empire Cadillac of Long Island City responded

Hi Chris, Thank you so much for leaving Kathy this excellent 5-star rating and review! We are humbled by your continuous support and look forward to being your preferred choice for your automotive needs in the future.

September 11, 2023

Service is great. Advisor Kathyhuska Ouestei was exceptional helping me.. Her Mannerism and demeanor was very pleasant.. More

by robmel91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathyhuska Ouestel
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Sep 11, 2023 -

Empire Cadillac of Long Island City responded

Thank you for leaving Kathy this excellent 5-star feedback! We will be sure to pass along your kind words and compliments. Please don’t hesitate to give us a call if we may be of further assistance to you in the future.

Sep 11, 2023 -

robmel91 responded

Thank You

September 06, 2023

May God bless our sales lady Noemi. She gave us the Best deal. If your looking for an Cadillac escalade así for her she is so profesional and super sweet More

by cruzeduard1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noemi Oyola
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Sep 07, 2023 -

Empire Cadillac of Long Island City responded

Eduard, Thank you for leaving Noemi this wonderful review and recommendation! It is a delight to know that she delivered A+ assistance on your special purchase, nothing less. Your safety and satisfaction are of the utmost importance to us and we hope to continue serving you and your automotive needs for many years to come.

September 06, 2023

Excellent service, she was super sweet and informative. Made the process very easy Noemi is highly recommended!!!! More

by Hleedixson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noemi Oyola
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Sep 07, 2023 -

Empire Cadillac of Long Island City responded

We appreciate you leaving Noemi this wonderful review and recommendation! It is a delight to hear she continuously provides our guests' with the top-notch service that you so much deserve. Please don’t hesitate to give us a call if we may be of further assistance to you in the future.

August 29, 2023

Worked with Jerod at Empire Cadillac of LIC, could not be more satisfied. He is the best!! More

by Lodoen7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerod Gatling
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Aug 30, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for leaving Jerod this excellent feedback! Your satisfaction is our top priority, and we look forward to serving you again soon. Wishing you safe travels.

August 25, 2023

I cannot express how amazing my experience was from everyone at Empire Cadillac. Friendly, knowledgeable, efficient, professional….. More

by Mar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Gaines, Noemi Oyola
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Aug 28, 2023 -

Empire Cadillac of Long Island City responded

Mar, We appreciate your kind words and support. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We’ll continue working hard to make every interaction with us exceptional and memorable. Please don’t hesitate to give us a call if we may be of further assistance to you in the future.

August 23, 2023

Wonderful service! Thanks for the deal! Helped pick out my new car by an excellent sales person named Melany. She was vey kind and courteous to my young daughter too! More

by Acideagle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melany Nievas
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Aug 25, 2023 -

Empire Cadillac of Long Island City responded

We appreciate your excellent feedback. It is a delight to hear Melany delivered top-notch assistance on your recent process, nothing less. She will be honored to hear of your kind words and compliments. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!

August 18, 2023

This is my second truck from Valeria. She’s the best in the business. Thank you to sully as well. They’re both very professional! More

by sfauz01
Recommend Dealer
Yes
Employees Worked With
Valeria Meneses
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Aug 22, 2023 -

Empire Cadillac of Long Island City responded

We appreciate you taking the time to leave Valeria and Sully this excellent review. Your feedback motivates us to continue providing exceptional service to all our guests. Please drive safely, and do not hesitate to let us know if you ever have any further questions or concerns.

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