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Empire Cadillac of Long Island City

Woodside, NY

4.7
413 Reviews

56-15 Northern Boulevard

Woodside, NY

11377

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Showing 413 reviews

March 06, 2025

We came to buy a cadillac XT6. It’s a complicated case for me but the way Edina Music help me was great. And it was back in forth but finance director Michael martindale go try out More

by mrjnazmul7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edina Music
Mar 06, 2025 -

Empire Cadillac of Long Island City responded

Thank you for your time and feedback. Congratulations on your new Cadillac XT-6 and welcome to the- Empire Cadillac of Long Island City. We honored that you chose our dealership for this sales experience. Edina and Michael will be overly excited to hear your very kind words, thank you. We look forward to the next opportunity to serve you again!

March 03, 2025

Karen Herrera, Dino, Niki, Anthony. Savvas , great team come and see them if you need a new vehicle More

by Armento
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Herrera
Mar 03, 2025 -

Empire Cadillac of Long Island City responded

Armento, Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! Karen, Dino, Niki, Anthony, and Savaas will all be thrilled to hear your very kind words, thank you.

March 02, 2025

This place was exceptional. Yianni, Dino, Savva, and Mike took great care of me when buying my new Escalade. i have mever experienced better service Thank you guys so much!!! More

by nikoloz Chanturidze
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niki Mastrandricos, Dino Karvazoni, Savvas Koudellou, Yianni Xarras
Mar 03, 2025 -

Empire Cadillac of Long Island City responded

Nikoloz, Thank you for sharing your experience with us. We are grateful you entrusted us with the care of your new Escalade purchase and are happy to hear we delivered the service you expected. Congratulations on your new SUV, we look forward to serving you again!

March 01, 2025

service was great i really satisfied with the service every one was very friendly and i got a great deal :-) More

by ABATISTA2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Ceaca, Karen Herrera
Mar 03, 2025 -

Empire Cadillac of Long Island City responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal!

February 27, 2025

GREAT EXPERIENCE! Yianni, Dino, and Anthony will take care of you with grace and patience. Highly recommend 10/10 More

by Simon Kahng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niki Mastrandricos, Dino Karvazoni, Savvas Koudellou, Yianni Xarras
Feb 28, 2025 -

Empire Cadillac of Long Island City responded

Simon, Congratulations on your vehicle and thank you for sharing this great review with us. Yianni, Dino, and Anthony are grateful for your kind words and happy they could help. When the times comes for service, give our service team a call. You will not be disappointed.

February 24, 2025

I had a wonderful experience working with Yianni while purchasing my new 2025 Cadillac Escalade. He was incredibly helpful, knowledgeable, and patient throughout the entire process. Yianni made sure I und More

by Rafaelle Palazzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niki Mastrandricos, Dino Karvazoni, Savvas Koudellou, Yianni Xarras
Feb 26, 2025 -

Empire Cadillac of Long Island City responded

Raffaele, Congratulation's on the purchase of your new 2025 Escalade Sport and welcome to the- Empire Cadillac of Long Island City family. We are honored you chose our dealership for this experience. Yianni, Dino, and Savvas will be thrilled to hear how happy you were with the sales process. We look forward to the opportunity to serve you again.

February 06, 2025

I can't say enough great things about my experience with Yianni! He made the process of buying my 2025 Cadillac Escalade IQ an absolute breeze. From start to finish, Yianni was professional, knowledgeable, More

by Gazment Plaka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niki Mastrandricos, Dino Karvazoni, Savvas Koudellou, Yianni Xarras
Feb 07, 2025 -

Empire Cadillac of Long Island City responded

Congratulations on the purchase of your new 2025 Cadillac and welcome to the- Empire Cadillac of Long Island City family. We are delighted to hear that Yianni was able to assist you in finding the perfect SUV for you and your family. Yianni will be thrilled to hear you added her to your stellar review , thank you. We look forward to the next time we serve you again.

January 31, 2025

Yanni helped me with my new Lyriq. He did an excellent job and gave me excellent service. If you are looking for a good Salesperson he's an amazing choice! More

by LCAPUTOREALTOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niki Mastrandricos, Dino Karvazoni, Savvas Koudellou, Yianni Xarras
Feb 03, 2025 -

Empire Cadillac of Long Island City responded

On behalf of everyone here at- Empire Cadillac of Long Island City, thank you for providing us with this amazing review. We are delighted to hear that Yanni was able to provide you with exceptional customer service. If there is anything else we can do to assist you, please don't hesitate to ask, we would be happy to help.

January 15, 2025

I just had my first service on my 24 Lyriq. Vincent and his team, especially Dharma, made it an easy, excellent, experience, providing the level of service and communication you would expect at More

by scjvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Torres, Dhamar Rodriguez
Jan 15, 2025 -

Empire Cadillac of Long Island City responded

Thank you for sharing your positive experience with us! We are so glad that Vincent, Dhamar, and the team took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

December 30, 2024

I purchased a brand-new 2023 Cadillac Escalade from Empire Cadillac in Long Island City, New York. After only 19,100 miles, the engine broke down and required replacement. My car has now been at their More

by Arman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dhamar Rodriguez
Jan 08, 2025 -

Empire Cadillac of Long Island City responded

Hello Arman, Thank you for taking the time to rate our dealership. 100% customer satisfaction is our top priority and it is discouraging about your negative experience with our service team. We would like the opportunity to speak with you regarding your concerns. Please contact our Service Manager, Vincent Torres, at (718) 524-3127 or at vtorres@eagny.com at your earliest convenience.

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