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Empire Buick GMC of White Plains - Service Center

White Plains, NY

4.2
284 Reviews
Call Service Center (914) 368-2108
Today: 7:00 AM - 5:00 PM Closed Now
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284 Reviews of Empire Buick GMC of White Plains - Service Center

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October 05, 2024

The service department were knowledgeable and helpful in every way possible including explaining what issues my vehicle might have in the future if not taken care of promptly. At the end everything was reso More

by dsoto_mayor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex from the service Department
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Oct 07, 2024 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave us this positive review! We are glad that our team got your automotive needs thoroughly resolved. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 04, 2024

Took 3 days and still haven't fixed the problem. my Yukon is still has that noise More

by LHS4445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Oct 09, 2024 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave us feedback about your experience with us. We would like to work towards a resolution, so if you are willing, please reach out to our Service Manager, Stephan Soto, at (914) 368-2108 or at ssoto@eagny.com to discuss this further.

September 29, 2024

They took the time to get the discounts that I received when I purchased the car from you but never knew how to retrieve them More

by HENRUHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Sep 30, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your 5-star rating! We are glad that our team took great care of you during your recent visit. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 29, 2024

White Plains Buick. I can always count on them to do the right thing.Get my car running and running correctly.I'm glad I deal with them.I hope they like me as much as I l More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, & Leddea 4stars both
Report | Print
Sep 30, 2024 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave us this positive review! Your safety and satisfaction are our utmost priorities, and we are glad that our team could consistently take great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Wishing you the safest of travels until we meet again!

More
September 27, 2024

Service department helped me with my extended warranty. They made my experience easy and w appreciated it. More

by ANTLAPIETRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Sep 30, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive experience with us. We are glad that our team got your automotive needs taken care of. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 27, 2024

I have been coming to this dealership for many years and always feel safe and confident about my car after the mechanics have taken care of it. I really trust them More

by macov55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I deal with and Lydia who is always pleasant and professional
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Sep 30, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your excellent review! It is an honor to have your confidence and loyalty, and we are so glad that our team consistently takes great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 26, 2024

My service provider was wonderful. He was great guy. He was very informed and told me everything I need to know. More

by THADHUGHES60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Sep 26, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your 5-star rating! We are glad that our team took great care of you and kept you well informed throughout the process. We hope to see you again the next time you are in need of automotive service.

September 26, 2024

I had a 230 they though my car in at 340 out in an hour and I wanted a service. Oil leaking. Didn’t know why so I have come back. A part has to be ordered for my blinker and it’s $$ not in stock. An angry More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Sept
Report | Print
September 24, 2024

Excellence Service Great People to work with understand my need and took care of it More

by limousin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Empire Buick GMC of White Plains responded

We are so glad that our team took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Thank you and safe travels!

September 19, 2024

As usual, Lydia Gutierrez took good care of my car and me by welcoming me, talking to me about what I wanted done and what needed to be done. She kept me informed about the progress of my car. I highly recom More

by lwcurran1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 20, 2024 -

Empire Buick GMC of White Plains responded

Thank you for leaving Lydia this positive review! We are glad that she consistently takes great care of you and that she made this experience with us no different. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

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