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Empire Buick GMC of Long Island City

Woodside, NY

Overview
Employees
Reviews
4.8
1,065 Reviews
Empire Buick GMC is the #1 Buick GMC dealer in New York! We are Google's #1 Top Rated Buick GMC Dealer in Queens! We look forward to assisting you with your next vehicle, and we're here for any GM repair or service!
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56-15 Northern Blvd

Woodside, NY

11377

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Showing 1,065 reviews

September 28, 2023

I had an excellent experience with Melany Nievas in sales and Michael in Finance. They were very knowledgeable, friendly professional and courteous ! Im very happy with my experience here would highly recomm More

by Linda Sipos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melany Nievas in Sales
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Sep 29, 2023 -

Empire Buick GMC of Long Island City responded

Linda, Thank you so much for leaving Melany and Michael this wonderful feedback! It is wonderful to know they provided you with 5-star assistance throughout your recent visit. Your recommendation means a lot us and we hope to see you again when the time comes for your first service. Congratulations on your new vehicle!

September 25, 2023

Great experience. The sales rep Noemi Oyola excellent. I would definitely recommend this place. The whole process was quick and easy. More

by Anthony G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noemi Oyola
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Sep 26, 2023 -

Empire Buick GMC of Long Island City responded

Anthony, Thank you for leaving Noemi this excellent review and recommendation! It is always our goal to ensure our guests' experiences are seamless as possible and we are glad we met your satisfaction. Please don’t hesitate to give us a call if we may be of further assistance to you in the future.

September 16, 2023

Is the best place for maintenance your car and the attention very professional and quickly...thank you so much More

by Jaimehinojosa982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathyhuska Questel
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Sep 18, 2023 -

Empire Buick GMC of Long Island City responded

Jaime, We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience!

September 13, 2023

Great service at this location, Noemi was very helpful and knowledgeable. Highly recommend this dealership. More

by klprince159
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noemi Oyola
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Sep 13, 2023 -

Empire Buick GMC of Long Island City responded

Thank you for leaving Noemi this wonderful review and recommendation! We are delighted to know she delivered 5-star service throughout your recent visit. Please don’t hesitate to give us a call if we may be of further assistance to you in the future.

August 27, 2023

Service Dept at Empire Gmc Buick Cadillac was great experience. My Service Advisor, Sally Perez explained everything and gad me out in no time .Service lounge had all the amenities needed while you wai More

by rava313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez Service Advisor
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Aug 28, 2023 -

Empire Buick GMC of Long Island City responded

Thank you for taking the time to leave Sally this wonderful feedback! We are happy to hear her assistance was of great value to you on your recent service. Please don’t hesitate to give us a call if we may be of further assistance to you in the future. Wishing you safe travels.

August 11, 2023

A big thanks to Mounir who made my day yesterday. He made my experience very smooth and easy. He is very professional and trustworthy. I really recommend him if you decide to buy a car. You will not More

by Mehrez.allouchimehrez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moni Ruzzaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Empire Buick GMC of Long Island City responded

Thank you so much for taking the time to leave Moni this wonderful review and recommendation. We are pleased to hear that he provided you with the top-notch service that you so much deserve. It is always our goal to ensure our guests' experiences are seamless as possible and we are glad that your recent process met your satisfaction. Please drive safely, and do not hesitate to give us a call f you ever have any further questions or concerns.

August 07, 2023

The professional and respectful of the service advisor is what makes me come back to the dealership More

by leo gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

leo gomez responded

The professional and respectful of the service advisor is what makes me come back to the dealership!

Aug 08, 2023 -

Empire Buick GMC of Long Island City responded

Leo, Thank you for taking the time to leave us this positive review! We are honored by your continued business, and we are so glad that our team could consistently provide you with top-notch service. We look forward to continue providing you with our best care in your visits to come!

July 28, 2023

Thank you Valeria and jhonnathan for the excellent deal I got on my new GMC Acadia. Excellent customer service! More

by Naynay78
Recommend Dealer
Yes
Employees Worked With
Valeria Meneses, Jhonnattan Valerio
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Jul 31, 2023 -

Empire Buick GMC of Long Island City responded

Thank you so much for taking the time to leave us this wonderful review! We are so happy to hear Valeria and Jonathan provided you with the top-notch service that you so much deserve. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. Please do not hesitate to reach out to us if you ever have any questions or concerns. We hope to see you again when the time comes for your first service and we warmly congratulate you on your new GMC Acadia- on behalf of the entire team!

July 26, 2023

Sam Rangel is the best salesman I’ve ever encountered. He was a true gem! So kind and extremely helpful. He went above and beyond. Customer service was impeccable. He made my experience easy and fun! I lo More

by Majestic kiki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Rangel
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Jul 31, 2023 -

Empire Buick GMC of Long Island City responded

Thank you so much for giving Sam this excellent review and recommendation! We are delighted to know that he provided you with the exceptional service that you so much deserve. He will be honored to hear of your kind words and compliments. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Please drive safely, and do not hesitate to let us know if you ever have any further questions or concerns. We look forward to an opportunity to work with you again and we congratulate you on your new vehicle- on behalf of the entire team!

July 24, 2023

I had a great experience at empire Gmc. My sales consultant was very attentive to everything I asked for, I’m very happy with the customer service here. The GM Charles gains gave me a great More

by javy1677
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti
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Jul 26, 2023 -

Empire Buick GMC of Long Island City responded

Javy, Thank you so much for your excellent review and recommendation! Providing a top-notch experience is always our goal, and we are glad that Charles's and the teams efforts could meet your satisfaction. It is our pleasure to assist you with possible. We hope for an opportunity to work with you again.

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