Empire Buick GMC of Long Island City

Thank you Valeria and jhonnathan for the excellent deal I got on my new GMC Acadia. Excellent customer service! got on my new GMC Acadia. Excellent customer service! More

Sam Rangel is the best salesman I’ve ever encountered. He was a true gem! So kind and extremely helpful. He went above and beyond. Customer service was impeccable. He made my experience easy and fun! I lo He was a true gem! So kind and extremely helpful. He went above and beyond. Customer service was impeccable. He made my experience easy and fun! I love my new car so much. I plan on going back to him in the near future for another. I’d definitely recommend Sam to everyone. I’d give more stars if I could! More

I had a great experience at empire Gmc. My sales consultant was very attentive to everything I asked for, I’m very happy with the customer service here. The GM Charles gains gave me a great My sales consultant was very attentive to everything I asked for, I’m very happy with the customer service here. The GM Charles gains gave me a great deal. They really took care of me. I highly recommend them More

Excellent dealership ! !! The service was great and Valeria was very knowledgeable about the Buick I was interested in. !! The service was great and Valeria was very knowledgeable about the Buick I was interested in. More

Noemi is the absolute best! ! She is so informative, patient. Highly recommended. I bought a Buick Envision. I’m so happy ! This car fits all my needs ! She is so informative, patient. Highly recommended. I bought a Buick Envision. I’m so happy ! This car fits all my needs More

*** PLEASE DO NOT DO ANY BUSINESS WITH THIS DEALERSHIP AND ESPECIALLY WITH DEALER MANAGER ANDREAS .. BUNCH OF FRAUDS AND CROOKS WORK HERE I BELIEVE *** THIS WAS A VERY UNPLEASANT EXPERIENCE . JULY 20T AND ESPECIALLY WITH DEALER MANAGER ANDREAS .. BUNCH OF FRAUDS AND CROOKS WORK HERE I BELIEVE *** THIS WAS A VERY UNPLEASANT EXPERIENCE . JULY 20TH I CALLED THE DEALERSHIP AND SPOKE WITH SHARON AT DESK TO INQUIRE ABOUT AN ESCALADE LISTED FOR SALE . I WAS TOLD THE VEHICLE WAS AVAILABLE . I GAVE THEM MY CREDIT CARD TO PUT A HOLD ON THE VEHICLE FOR A $500 REFUNDABLE FEE . I DECIDED TO COME FRIDAY JULY 21ST AFTER GETTING APPROVAL FROM MY BANK . ON FRIDAY , SPOKE WITH SHARON AND WAS ADVISED DEALER MANAGER ANDREAS WILL REACH OUT TO ME WHICH NEVER HAPPENED . I CALLED BACK TO SHARON AND ADVISED HER I WILL VISIT ON SATURDAY JULY 22ND . AT AROUND 6.30 PM ANDREAS CALLED AND TOLD ME THAT SOMEONE HAD PUT A DEPOSIT 2 MINUTES BEFORE ME AND THEREFORE THEY SOLD THE CAR TO THE OTHER CLIENT . HOW THEY SOLD THE CAR WITHOUT MY KNOWLEDGE AND DID NOT TAKE ANY RESPONSIBILITY SHOWS THAT THE PEOPLE HERE AT THE DEALERSHIP CAN NOT BE TRUSTED FOR ANYTHING .... More

Dealership was nice , Had an issue with damage to vehicle and they used shoddy bodyshop that did sub par paint repairs. Ive learned valuable lessons from this experience, Sorry not sorry and they used shoddy bodyshop that did sub par paint repairs. Ive learned valuable lessons from this experience, Sorry not sorry More

Excelente customer service Thank you for my new vehicle I purchase my second vehicle with them vehicle I purchase my second vehicle with them More

I had an amazing experience with my new lease Tristan and Jesus if you want great customer service and HONESTY come see these gentleman. They exchanged my old Enclave for a new one it was the most seamless p Jesus if you want great customer service and HONESTY come see these gentleman. They exchanged my old Enclave for a new one it was the most seamless process I would highly recommend these Gentlemen to anyone looking for a new vehicle!!! More

I was pleasantly surprised at quick service. Normally it takes half a day to get finished. Normally it takes half a day to get finished. More