Empire Buick GMC of Long Island City
Woodside, NY
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 PM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent experience. Great price on my new vehicle. Very nice people. Dan and John did a great job getting us in the right vehicle for the right price. Also got a fair price on my tradein. Very nice people. Dan and John did a great job getting us in the right vehicle for the right price. Also got a fair price on my tradein. More
Loving my new Enclave Avenir My husband and I have been clients of city Cadillac for about 7 years now or maybe even more. We have experienced nothing less than exemplary service My husband and I have been clients of city Cadillac for about 7 years now or maybe even more. We have experienced nothing less than exemplary service and overall just worry free care for our cars and us. We never have to stress about being without a car if ours needs service because the staff at City Cadillac makes sure we always have a courtesy car. We hope to continue our relationship for years to come. More
Exceptionally Positive Experience I recommend City Cadillac Buick GMC. I had a positive experience with sales person Dan Keys and finance person John. It was a seamless process that d I recommend City Cadillac Buick GMC. I had a positive experience with sales person Dan Keys and finance person John. It was a seamless process that didn't take all day. I bought a used GMC Terrain that's like new for a good price and affordable payments. More
Clicking noises in the front end of 2017 XT5 Kathy B is the best Service Consultant a customer can have, she is always very attentive to my needs and always resolves any issues. Had issues with a Kathy B is the best Service Consultant a customer can have, she is always very attentive to my needs and always resolves any issues. Had issues with a clicking noise coming from the front end of my 2017 XT5, it was diagnosed and corrected in 3 days. Was provided a loaner for the time the vehicle was in service, Kathy B. made the whole experience seamless. Haven't had any issues from the front end since it was repaired. More
Nice sales person. I would recommend Helena Zadeh to friends & Family... I purchased two cars from city Cadillac at the same time.. Fast @ Good! Great customer servic I would recommend Helena Zadeh to friends & Family... I purchased two cars from city Cadillac at the same time.. Fast @ Good! Great customer service. Awesome! Thank you. More
Not satisfied with the work done. Their mechanics steal parts from the car in repair facility. They will tell you that they are replacing new parts but they never do. Be careful. Their mechanics steal parts from the car in repair facility. They will tell you that they are replacing new parts but they never do. Be careful. More
Problems not fully addressed Electrical problems not addressed, no low beam lights cluster and radio to out , brakes gone on one wheel still charged 138 dollars for no work Electrical problems not addressed, no low beam lights cluster and radio to out , brakes gone on one wheel still charged 138 dollars for no work More
Amazing customer service Great Dealership !!!!!! They are very professional, respectful and trusted.Luis Rodriguez my sales person answer all my questions. I have been to many Great Dealership !!!!!! They are very professional, respectful and trusted.Luis Rodriguez my sales person answer all my questions. I have been to many Dealers but this one meets all my standards. More
Santino is the Godfather of the car business I just leased a 2018 GMC Terrain and overall, this is my 4th lease from City Cadillac. Santino truly knows how to take care of his customers unlike an I just leased a 2018 GMC Terrain and overall, this is my 4th lease from City Cadillac. Santino truly knows how to take care of his customers unlike anyone I've ever met in the car business. I received a pull ahead flyer from GM and decided to give Santino a call. I told him exactly what I wanted and he said he'd get back to me the next day with what they had available that matched my wishlist. He called me the following day just as he said he would, and even sent me pictures of the car(I've previously test drove it after stopping in the dealership while getting an oil change on my Acadia). Santino gave me a breakdown of all of the finances(rebates, lease price, Costco rewards) and sent everything via e-mail. I was able to print everything out, sign it, scan it on my phone and send it back to him. The whole deal was done without me even stepping into the dealership. Once the deal was complete, Santino even delivered the car to my house and even returned my old lease. The amount of effort and care that Santino puts into making his clients happy is truly remarkable. He's truly a one of a kind guy that makes you feel like you're family More
Great sales person Helena zadeh was gear I would recommend city Buick gmc Cadillac to everyone looking to buy a car thanks again Helena for all your hard work in getting Helena zadeh was gear I would recommend city Buick gmc Cadillac to everyone looking to buy a car thanks again Helena for all your hard work in getting this deal done More