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Empire Buick GMC of Long Island City

Woodside, NY

Overview
Employees
Reviews
4.8
1,065 Reviews
Empire Buick GMC is the #1 Buick GMC dealer in New York! We are Google's #1 Top Rated Buick GMC Dealer in Queens! We look forward to assisting you with your next vehicle, and we're here for any GM repair or service!
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56-15 Northern Blvd

Woodside, NY

11377

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Showing 1,065 reviews

September 26, 2024

Had a wonderful experience with Sophie. She made my trip enjoyable and that’s exactly how it should be when buying a car. My wife and I Thank you for your help and time 🙏🏾 More

by johnrp06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Deonarine, Sophie Amigon
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Sep 26, 2024 -

Empire Buick GMC of Long Island City responded

Thank you for your amazing review! Providing a top-notch experience is always our goal, and we are glad that Sophie's efforts met yours and your wife's satisfaction. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

September 21, 2024

I had a pleasant experience with Sophie. Really enjoyed my time coming in, the management team was great 👍 ☺️ More

by guartazacabryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sully Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Deonarine, Sophie Amigon
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Sep 23, 2024 -

Empire Buick GMC of Long Island City responded

We work extremely hard to ensure our guests' experience is as pleasant as possible, and we are glad that Sophie and the team took great care of you. Your satisfaction means so much to us. We thank you for your positive review and we hope for an opportunity to work with you again!

September 21, 2024

A big Thank you to Sophia! ! I had a wonderful experience and I would definitely be recommending her to friends and family !! More

by Nayeli malla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sully Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Deonarine, Sophie Amigon
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Sep 23, 2024 -

Empire Buick GMC of Long Island City responded

Nayeli, Thank you for your positive review! We are so glad that Sophie provided you with a top-notch experience and she will be honored to have earned your kind recommendation. We hope for an opportunity to work with you again!

September 20, 2024

Sophie was great I had a great experience coming to the dealer , she was very knowledgeable and helpful, not pushy at all. Today I am driving out with my 2025 Buick Envista. Thank you for all your help! More

by bmdenike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophie Amigon
Report | Print
Sep 23, 2024 -

Empire Buick GMC of Long Island City responded

Thank you for your positive review! We are so glad that Sophie provided you with a smooth, 5-star experience. We greatly appreciate the opportunity to work with you. Wishing you the safest of travels in your new Buick- on behalf of the entire team! Take care.

September 14, 2024

Ms Sally Perez has been nothing short of amazing. I have had my share of headaches with Empire Buick GMC and to be honest if it wasn't for her, I would have left. She is the reason I still consider g More

by cgh1409
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Sally Perez
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Sep 20, 2024 -

Empire Buick GMC of Long Island City responded

Thank you for your time and feedback. We work extremely hard to ensure our guests are satisfied with their experience, and we are glad that Sally provided you with the quality care that you deserve. She will be honored to hear of your very kind words. Please do not hesitate to give us a call if you have any further questions or concerns.

September 14, 2024

Ms Sally Perez has been nothing short of amazing. I have had my share of headaches with Empire Buick GMC and to be honest if it wasn't for her, I would have left. She is the reason I still consider g More

by cgh1409
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez
Report | Print
Sep 20, 2024 -

Empire Buick GMC of Long Island City responded

Thank you for your time and feedback. We work extremely hard to ensure our guests are satisfied with their experience, and we are glad that Sally provided you with the quality care that you deserve. She will be honored to hear of your very kind words. Please do not hesitate to give us a call if you have any further questions or concerns.

September 10, 2024

Sally Perez was amazing at handling my situation at hand. She resolved my problem hassle free. Truly appreciate her being my service advisor for the visit. More

by Hidalgorobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez
Report | Print
Sep 12, 2024 -

Empire Buick GMC of Long Island City responded

Thank you for your positive review! We are glad that Sally got your automotive needs swiftly resolved. Our guests' satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 29, 2024

I had an outstanding experience very professional, thank you all very much! especially Kathy Buruyides & Dhamar Rodriquez! More

by Thomas M Yagarich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dhamar Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Mangro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dhamar Rodriquez
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Jul 31, 2024 -

Empire Buick GMC of Long Island City responded

Thomas, Thank you for your positive review! Providing a 5-star experience is always our goal, and we are glad that Kathy's and Dhamar's efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

June 12, 2024

We have had the pleasure to work with Juan Ceaca at Empire Buick GMC of Long Island and he was wonderful. Very responsible and diligent. More

by bmckeon07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Ceaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Empire Buick GMC of Long Island City responded

Thank you for your positive review! We are so glad that Juan provided you with a 5-star experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

June 03, 2024

Salesperson Erica was wonderful a 3-hour wait to see the finance people promised floor mats not to be issued More

by Rfjoyce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paula Deonarine
Report | Print
Jun 28, 2024 -

Empire Buick GMC of Long Island City responded

Thank you for your positive review about Erica's helpfulness as well as letting us know how we can improve our services at Empire Buick GMC. We We would like to further assist you in this matter as soon as possible. Please reach out to our General Manager Bill Ballan at 718.524.3127 or wballan@eagny.com at your most convenience. Safe travels until then!

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