Empire Buick GMC of Long Island City

It was a great experience Helena Was very helpful Had a good experience once again at City Cadillac my third time there very happy with my new vehicle Helena is a great sales person very efficient. Had a good experience once again at City Cadillac my third time there very happy with my new vehicle Helena is a great sales person very efficient. Will be recommending others . More

Shopper I had a great experience with Helena. I’m a car shopper so I wasn’t going to buy a car on my first visit. She did her due diligence buy calling to see I had a great experience with Helena. I’m a car shopper so I wasn’t going to buy a car on my first visit. She did her due diligence buy calling to see if I’m still interested. She was patient and waited until I was ready to make a deal. More

It is always a pleasure purchasing a car from City Cadillac. I’ve bought multiple cars from this location and have worked with Rick Eichner who’s made the purchasing process pain free and seamless. I’ Cadillac. I’ve bought multiple cars from this location and have worked with Rick Eichner who’s made the purchasing process pain free and seamless. I’ve never had an issue buying a car from here and Rick has always made sure I’m taken care of. Ash SQ Limousine More

Great sales My English was very limited, thanks to Andy help me translate I was able to buy a low mileage 2019 Cadillac XTS last week. Andy did a good job, he hel My English was very limited, thanks to Andy help me translate I was able to buy a low mileage 2019 Cadillac XTS last week. Andy did a good job, he helped me with the entire process translating. Customer service provided was excellent, considerate, informed about the process and followed up on all actions they said they would do. The car was very clean and exactly as described when delivered. I would definitely recommend City Cadillac to my friends. More

Perfect, frictionless car buying e perience City Buick worked with me to configure the optimal commercials over email and the phone, and we we're able to complete the deal in person in about an City Buick worked with me to configure the optimal commercials over email and the phone, and we we're able to complete the deal in person in about an hour. Very pleased and would recommend Helena, John and Tatiana very highly. More

Friendly & Efficient Highly Recommend this place. They seem to be a high-volume dealership, so they know what they are doing and won't waste your time (at least that was m Highly Recommend this place. They seem to be a high-volume dealership, so they know what they are doing and won't waste your time (at least that was my impression). My salesman, Dan, was very friendly and a straight-shooter. I had visited several dealers before coming here and, hands-down, felt the most comfortable at City Cadillac. This was my first time buying a car from a dealership, as such, the only suggestion I can provide: perhaps there could be more information about how the buying process unfolds. There were a lot of phone calls to make between them and and my financial institution and it was a bit overwhelming, at one point. I'm sure the process would be the same at any other dealership, though. Overall, 5/5. Also, last but not least, I'm VERY happy with my vehicle! More

LaTisha was amazing from day 1! Very knowledgeable about the vehicle and very helpful in making the deal. I would definitely recommend anyone interested in a car to go to City Cadillac and see LaTisha! the vehicle and very helpful in making the deal. I would definitely recommend anyone interested in a car to go to City Cadillac and see LaTisha! More

Customer Service as its best I just recently purchased my new vehicle here. Helena and John was helpful. They made the transaction quick and easy. Helena is great. She doesn’t onl I just recently purchased my new vehicle here. Helena and John was helpful. They made the transaction quick and easy. Helena is great. She doesn’t only just sell the vehicle but actually recommends you what would be suited for your needs and wants. More

Blessed Customer I believe that the sales professional Josue Vargas sincerely listened to my concerns with purchasing a new vehicle. He demonstrated great patience in I believe that the sales professional Josue Vargas sincerely listened to my concerns with purchasing a new vehicle. He demonstrated great patience in answer my many questions. I didn’t feel rushed or pressured to make a discussion for the sake of making a sale. I was able to pick up my vehicle on November 9, 2019 and received another complete tutorial from Josue. Now I am just waiting to be notified when the manual for the vehicle and the weather mats that are supposed to come with the 2018 Cadillac XT5 Premium Luxury edition I purchased. More

Amazing Mr Dan Keys helped me out tremendously, he helped me get something I like and he was very patient and cooperative. If I could give him 10 stars I woul Mr Dan Keys helped me out tremendously, he helped me get something I like and he was very patient and cooperative. If I could give him 10 stars I would More