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Empire Buick GMC of Long Island City
Woodside, NY
1,058 Reviews
Empire Buick GMC is the #1 Buick GMC dealer in New York! We are Google's #1 Top Rated Buick GMC Dealer in Queens! We look forward to assisting you with your next vehicle, and we're here for any GM repair or service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 PM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,058 reviews
October 18, 2020
I purchased a brand new 2020 Cadillac CT5 from City Cadillac Buick GMC in Queens, NY. Jesus Rosa was the sales person and he was helpful, pleasant, polite and knowledgeable. He explained everything in Cadillac Buick GMC in Queens, NY. Jesus Rosa was the sales person and he was helpful, pleasant, polite and knowledgeable. He explained everything in detail regarding my purchase and options, he was very professional. John Randazzo who is the General Sales Manager along with Jesus went beyond the call of duty to get the best price for the car I traded in. John and Jesus also were able to get me an additional $2500 rebate. I strongly recommend Jesus Rosa and John Randazzo as people you want to purchase a car from and City Cadillac Buick GMC as the dealership to purchase a car from especially a new one and even more so if you are trading in your old car. I are very happy with my new car a brand new beautiful 2020 Cadillac CT5 at a very fair price! Thanks again Jesus, John and City Cadillac Buick GMC! More
by chrisjohn11374
October 10, 2020
My husband and I had a great experience at City Cadillac. My husband almost cried. The staff are so friendly. Our salesman was Juan Ceaca. He is a very pleasant person. He is very professional and hardworkin My husband almost cried. The staff are so friendly. Our salesman was Juan Ceaca. He is a very pleasant person. He is very professional and hardworking. We are very pleased with our car. We got a great deal. I will recommend City Cadillac and Juan to everybody. More
by irisavon
Employees Worked With
October 07, 2020
Would not recommend this dealership ever. Customer service certainly not welcoming. Be prepared to spend an entire day to purchase a vehicle. If you have any questions they will re-direct you to fin service certainly not welcoming. Be prepared to spend an entire day to purchase a vehicle. If you have any questions they will re-direct you to find out on your own. From all the vehicles I purchased in my lifetime this was the worse experience. If you are used to exceptional customer service this is not the place to go. The first and the last vehicle to purchase there. Will absolutely not return. More
by pkambourakis
Employees Worked With
D.F.
October 04, 2020
My experience at City Cadillac was very positive, thanks to Daniel! Daniel Fagadar was wonderful. I got a great price on a Cadillac SRX5. The entire experience was quick and very personal! to Daniel! Daniel Fagadar was wonderful. I got a great price on a Cadillac SRX5. The entire experience was quick and very personal! More
by Regina
Employees Worked With
Daniel
September 29, 2020
I was very happy with the results I’ returned a leased car and picked up a new Buick encore which I also lease. I was very happy with the help that Helena gave me car and picked up a new Buick encore which I also lease. I was very happy with the help that Helena gave me More
by Bslevien
Employees Worked With
Helena Zadeh
September 26, 2020
Daniel Fagadar was our Salesmen. He was great to work with. He made the transaction very smooth. I will definitely recommend him to friends and family. Thank you. with. He made the transaction very smooth. I will definitely recommend him to friends and family. Thank you. More
by Suejulda
Employees Worked With
Daniel Fagadar
September 07, 2020
Anthony the car salesmen at City Cadillac is awesome, he was very professional and very helpful. Make sure you ask for him when you get there, I highly recommend him !!! was very professional and very helpful. Make sure you ask for him when you get there, I highly recommend him !!! More
by Schavez19
Employees Worked With
Anthony Oropeza
August 29, 2020
It’s my 3rd Buick and Helena was always there to help me through the process . Very professional , nice , helpful and patient. 👍👍 I highly recommend Helena and city Buick through the process . Very professional , nice , helpful and patient. 👍👍 I highly recommend Helena and city Buick More
by Monika
Employees Worked With
Helena Zadeh
August 28, 2020
Hi Helena, it was a pleasure doing business with you and City Cadillac once again, and I must say that even with all the restrictions we have due to the pandemic the process was super smooth. Many thanks! City Cadillac once again, and I must say that even with all the restrictions we have due to the pandemic the process was super smooth. Many thanks! More
by Ivowerneck
Employees Worked With
Helena Zadeh
August 15, 2020
Great purchasing experience Helena and Ken were extremely helpful with purchasing my new Encore! I would certainly recommend them for anyone buying. Thank you for the great s Helena and Ken were extremely helpful with purchasing my new Encore! I would certainly recommend them for anyone buying. Thank you for the great service. More
by om22
Employees Worked With
Helena Zadeh
