Empire Buick GMC of Long Island City
Woodside, NY
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 PM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I've been dealing with City Cadillac for a few years now. This is our fourth car from them. Our salesperson Jesus was just incredible. Never feeling any pressure and was a gem. He showed us a couple of diff This is our fourth car from them. Our salesperson Jesus was just incredible. Never feeling any pressure and was a gem. He showed us a couple of different vehicles and I took home a GMC Terrain and absolutely love it. I highly recommend going here for your next vehicle. The staff from our salesperson Jesus to the finance person was smooth. Also there service department is awesome. More
I had the pleasure of dealing with a representative by the name of Dan Keys. He was awesome and made my car buying experience amazing. His level of customer service is unmatched. He is attentive, patien the name of Dan Keys. He was awesome and made my car buying experience amazing. His level of customer service is unmatched. He is attentive, patient, respectful, cheerful, diligent, knowledgeable, dependable, andneed I say more?..... because I actually can. Additionally, the dealership was so neat and organized. Cars were in immaculate condition. What you see on the internet, is definitely what you get. And Amelia is such a great, considerate person. It's so good having a person start and continue to help you with such exceptional customer service. You will be lucky if you walk through the doors of this phenomenal dealership and get Dan or Amelia. Thanks again for everything More
It is so pleasant to deal with a companionate person. She certainly help me to obtain what I want. - I will definitely refer this organization to others. certainly help me to obtain what I want. - I will definitely refer this organization to others. More
I want to thank Juan and Karen for helping my wife and I with our new lease. They both made us feel at home. I will be back for another lease. Thank you!!! with our new lease. They both made us feel at home. I will be back for another lease. Thank you!!! More
Daniel Fagadar/salesmen was great very personable and helpful. Very nice person. BUT your financial person who checks your credit and determines your lease payments. was RUDE. I wanted to get up and le helpful. Very nice person. BUT your financial person who checks your credit and determines your lease payments. was RUDE. I wanted to get up and leave but my husband said no. I stayed only because I did not want Daniel to loose his commission after all the hard work he did. Teach him some mananers. More
Began the leasing process on the phone so time at the dealership would be minimal. Everything was very quick and efficient! The Encore GX is a great upgrade from the regular Encore! dealership would be minimal. Everything was very quick and efficient! The Encore GX is a great upgrade from the regular Encore! More
Great experience with Daniel. My lease is expiring and was looking at options. He turned a previous bad experience with another sales person around and made the process easy. was looking at options. He turned a previous bad experience with another sales person around and made the process easy. More
I’ve been to a few Cadillac dealerships. This is the best one by far in the area. The sales team and management team are both top notch. Especially Valeria Meneses. They also have a some great invent best one by far in the area. The sales team and management team are both top notch. Especially Valeria Meneses. They also have a some great inventory to choose from and are more than helpful in answering any questions. You should definitely use them!! More
Working with Karen was great. Ken in the fiance department was a pleasure to work with. I recommend this dealership to anyone in the market for a Cadillac. department was a pleasure to work with. I recommend this dealership to anyone in the market for a Cadillac. More