Empire Buick GMC of Long Island City

I bought a vehicle from John Randazzo the general Sales manager in March of 2021 and it was the best experience I've had buying a car and believe me I have bought plenty. I live in Massapequa Long Island a manager in March of 2021 and it was the best experience I've had buying a car and believe me I have bought plenty. I live in Massapequa Long Island and drove to Long Island city for the great experience. The dealers on. Long Island play games and some won't sell you a car unless you finance with them what a Joke when I meet John he was very professional and said we don't play games were here to sell you cars. Everyone I Dealt with was great I financed with my credit union and Ken in finance was very helpful and went above and beyond to get my paper work right and great bunch of people that work there. would highly recommend this dealership to everyone I know More

Great service!! Dan was so helpful and professional, making this experience a perfect one!!! Thanks so much Dan!! Love my new vehicle! Would recommend you highly!! making this experience a perfect one!!! Thanks so much Dan!! Love my new vehicle! Would recommend you highly!! More

Excellent dealership! To be honest, my expectations weren’t that high because the surrounding dealerships in the area left me with a poor taste in my mouth. I was pleasantly surprised by the welcome w weren’t that high because the surrounding dealerships in the area left me with a poor taste in my mouth. I was pleasantly surprised by the welcome we received right through the door. They didn’t press us. There was a polite greeting but no aggressive sales assault. I told them we just wanted to look around a bit and they allowed us to do just that. When I did have a question they were genuine in their response. I talked at length about our needs and they listened. At no point did I feel this was a “get them to sign, sign, sign....now, now, now” approach. Their knowledge about the vehicles was impressive as were their handle on lease and financing options. When I explained I wanted to comparison shop the competition a little further they did not protest and I could sense there was a confidence present in the level of their offerings as well as the integrity that they wanted to sell the right car to the right person. I can’t understate the importance of that alone, Allison Doyle is undoubtedly doing an excellent job as General Manager. It were these intangibles that likely made the difference because of the peace of mind I had felt knowing that if I had to return to the dealership throughout the course of my lease I’d be in good hands. I feel very fortunate to have found City Cadillac GMC and I’m grateful for the work that our Salesperson Karen Herrera put in to make sure everything went smoothly and we were completely satisfied. More

had a great experience working Karen Herrera she went above and beyond to get us the best deal for our 2021 Acadia Denali !! Will definitely be a return customer !! above and beyond to get us the best deal for our 2021 Acadia Denali !! Will definitely be a return customer !! More

John Randazzo was the Best Person I`ve dealt with at a Dealership. I was looking to trade my 2016 GMC Denali 7 Dealerships where wasting my Time & Playing around with My Deal. Not Mr. Randazzo. Gave Me Gr Dealership. I was looking to trade my 2016 GMC Denali 7 Dealerships where wasting my Time & Playing around with My Deal. Not Mr. Randazzo. Gave Me Great Trade In Price & Better Deal on My 2021 GMC Denali. Didn`t waste my Time at all was Driving Same Day Few Hours. Tks we need More People Like This at Dealerships. More

Dan Keys was patient and answered all of our questions. He provided us with options and made the process easy. Thank you Mr. Keys and City Cadillac Buick GMC He provided us with options and made the process easy. Thank you Mr. Keys and City Cadillac Buick GMC More

Dan was knowledgeable and a comfortable person to work with. We would recommend him to anyone as a great guy to do business with. We, the happy buyers are very satisfied with the service and our new v with. We would recommend him to anyone as a great guy to do business with. We, the happy buyers are very satisfied with the service and our new vehicle. Thank you. Darlene and Ed More

City GMC was amazing. My sales consultant, Karen Herrera, was outstanding. She provided unlimited courtesy and professionalism and made me feel extremely comfortable throughout the entire process. Ms. Herrer was outstanding. She provided unlimited courtesy and professionalism and made me feel extremely comfortable throughout the entire process. Ms. Herrera truly went above and beyond and I would wholeheartedly recommend any and everyone to City GMC. You will not be disappointed. More

Daniel Fagadar at City Cadillac made our lease car acquisition a very simple process. From initial enquiry to collection of car, he gave us the best price and answered every question quickly with con acquisition a very simple process. From initial enquiry to collection of car, he gave us the best price and answered every question quickly with considerable knowledge. We will certainly be using him again for our next lease. More