Empire Buick GMC of Long Island City

Great experience! Helena was wonderful and a pleasure to work with. She was very helpful! work with. She was very helpful! More

The whole process of leasing my vehicle was very efficient and seamless. The salesman Juan and finance manager Ken were extremely helpful from start to finish. efficient and seamless. The salesman Juan and finance manager Ken were extremely helpful from start to finish. More

Helena was warm, receptive and extremely helpful. She made the transaction extremely easy. Would definitely recommend made the transaction extremely easy. Would definitely recommend More

Dan keys was very helpful throughout the whole process of purchasing a car. I would recommend him to my friends and family purchasing a car. I would recommend him to my friends and family More

Dan is a great salesman. Honest, thorough, personable and I found him completely trustworthy. I had an issue with the truck I bought and Dan worked hard on my behalf to get it resolved and it was. He deserve I found him completely trustworthy. I had an issue with the truck I bought and Dan worked hard on my behalf to get it resolved and it was. He deserves 5 stars, The dealer did the right thing with the issue and repaired it. My review is only 4 stars because the issue should not have existed in the first place. I am being kind with 4 stars since they also mismanaged communication with me about the "timing". They promised 2 days and it took 9 days. Parts shortages were not their fault, but not being straightforward with me about the delays were unacceptable. More

I had a very good experience Dan keys was very helpful in every way and made this transaction very Smooth every way and made this transaction very Smooth More

Karen Herrera is the best! She was so nice and straight forward. She helped me find the perfect vehicle for me. I went to see one car that I couldn't get. She was so patient while I looked at other vehi forward. She helped me find the perfect vehicle for me. I went to see one car that I couldn't get. She was so patient while I looked at other vehicles and test drove them. She was very informative about every vehicle. She really knows her stuff. She's not pushy just to get a commission. She was really attentive to my needs and wants for a new vehicle. I am very, very happy with my purchase. More

The service was great. Dealer was straight forward from the start. We were and will be returning customers. the start. We were and will be returning customers. More

I had a great experience with Daniel. He was able to work out a price that I wanted and also gave me a full detail tour of my new 2021 CT5! out a price that I wanted and also gave me a full detail tour of my new 2021 CT5! More

Thanks to the great team at City Cadillac for making purchasing an 2017 XT5 a hassle free experience. Daniel had great knowledge of their inventory and carefully worked with us to make sure we were happ purchasing an 2017 XT5 a hassle free experience. Daniel had great knowledge of their inventory and carefully worked with us to make sure we were happy with our final selection. Our Silver Cadillac XT5 is beautiful. We felt like VIPs our entire time there, never feeling pressured. Financing experience was smooth as can be. Overall experience was a 10 out of 10! We recommend buying from City Cadillac and working with Daniel. More