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Empire Buick GMC of Long Island City

Woodside, NY

4.8
1,058 Reviews
Empire Buick GMC is the #1 Buick GMC dealer in New York! We are Google's #1 Top Rated Buick GMC Dealer in Queens! We look forward to assisting you with your next vehicle, and we're here for any GM repair or service!
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56-15 Northern Blvd

Woodside, NY

11377

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Showing 1,058 reviews

June 16, 2022

I'd like to thank everyone at GMC for all their help with purchasing my Buick Enclave. I also want to especially thank Dan Keys for all his help and professionalism. More

by carlosgarcia2478
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Keys, Dan Keys
Jun 17, 2022 -

Empire Buick GMC of Long Island City responded

Thank you for your positive review! We greatly appreciate the opportunity to work with you, and we are glad that Dan took great care of you. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

June 15, 2022

I felt quite comfortable with Sally Perez. She gave me an explanation of a service I requested and the reason it was not needed at that time. Her service is well appreciated and professional. More

by wepfarmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sally Perez, Cherise Dawkins
Jun 16, 2022 -

Empire Buick GMC of Long Island City responded

Thank you so much for your positive review! We are so glad that Sally took great care of you. She will be honored to know that you deeply valued her service. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

June 15, 2022

Thank you and the whole team at Empire Cadillac. I would like to take this time to thank Joshua for his excellent expertise. Joshua was a great help to me. My lease was to expire 5/23/22 and at that More

by Patrickfogarile2014
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Vargas
June 10, 2022

Most honest car dealers I have ever worked with! Juan and his General Manager John were the best I have ever seen in all my years of buying/leasing cars. More

by joeldunn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ceaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Randazzo
Jun 10, 2022 -

Empire Buick GMC of Long Island City responded

Joel, Thank you so much for your positive review! We are so glad that Juan and John took great care of you! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

June 08, 2022

I can't thank Joshua Vargas enough for his excellent service. My wife and I were desperately looking for a new car at a comfortable price. Joshua treated us very nicely. He didn't play around with us. W More

by Victor Tiburcio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Vargas
Jun 09, 2022 -

Empire Buick GMC of Long Island City responded

Victor, Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are so glad that Joshua took great care of you and your wife! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

June 07, 2022

Firsy Molina, my representative, is the best ambassador for Empire Buick GMC. He made the experience so easy and hassle-free. He is very courteous and respectful man. The only disappointing part of the exp More

by TEX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Firsy Molina
Jun 09, 2022 -

Empire Buick GMC of Long Island City responded

Thank you for leaving Firsy this positive review! We are happy to hear that he provided you with a smooth and hassle-free experience. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

June 02, 2022

Issue resolved -- Thanks Charles & Val. I had issue on getting my deposit check, it was resolved by the help from Charles and Val. More

by ManiX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valeria Meneses
Jun 06, 2022 -

Empire Buick GMC of Long Island City responded

Hello, Thank you for sharing your experience with us and for bringing this to our attention. I do apologize for the delay on your refund check. I will be contacting to try to get this resolved as soon as possible. You can also contact me at the dealership at (718)524-3127. Thank you. Charles Gaines General Manager Empire Buick BMC of Long Island City

June 01, 2022

Juan C. made my new car buying experience as stressless as possible. He answered all my questions & explained everything so I had all I needed to make my pu More

by Empire98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ceaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

Ill start with the only one who went above and beyond, Juan C is the only one who helped me, had my back every step of the way! He's too good for the dealership. I got a 2022 GMC Acadia AT4, best car ev More

by davidsdisturbed1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ceaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

Very professional experience, valeria was the best , help me along with buying process 100 🌟, thanks More

by Jhon hoyos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valeria
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